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DV328AEW/XAA-0000 Samsung Dryer - Instructions

All Instructions for the DV328AEW/XAA-0000
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Timed dryer cycle was stuck on 1 minute, dryer wouldn't stop running unless door was opened.
Issue was the heating element coil, which had broken in places and shorted itself out. I removed the top and front panels to expose the heating element's housing. Then unplugged, removed and disassembled the housing to expose the heating element (there are many videos online that explain the process). Once the heating element was replaced, the problem disappeared. Now the clothes are drying much faster than before. It is definitely worth getting the Samsung OEM part. Many reviews on generic equivalents were negative, despite how attractive the low price may look at first. PartSelect has never failed to impress with quick shipping and quality products.
Parts Used:
Heating Element - 5300W
  • Joseph from REHOBOTH, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Dryer not drying
Unplugged the dryer for safety. Unattached top of dryer from door with putty tool. Took front of dryer off. Unplugged door. Took off bracket to heating element case. Pulled out case. Replaced the thermostat. Then put all back together and tested the dryer. Works like a charm.
Parts Used:
Thermal Fuse
  • Dawn from CAMBY, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Gas dryer was not heating adequately
I originally called a repair person to come out but that was a total waste of time and money. He removed the front of the dryer claimed there was a dryer sheet causing the problem and put it back together.
Never again!
I watched a youtube video for step by step instructions on how to take the dryer apart.
I took the front door of the dryer off, removed the filter cover and the dryer drum & belt. Removing this was simple and allowed me to see everything I was working on. With the new part in hand, I removed one wire at a time from the non working heat sensor and connected it to the new part. That way I was sure I had the right connections.
I then removed the thermostat making sure to put the new one back in place exactly as the old one.
I then put the drum back in place with the belt securely fastened. I put the cover back on the lint filter and placed the dryer door back on securing it in place. The dryer is now working perfectly. It takes longer to take the dryer apart than to replace the old parts.
Parts Used:
Thermistor
  • pamela from CORP CHRISTI, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 6 people found this instruction helpful.
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noise when drying
replace Drum support roller & axel and belt
Parts Used:
Drum Support Roller & Axle
  • jose from MISSOURI CITY, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Original belt broke after nylon tension pulley bearing froze.
Thank you
partselect.com for a much better heavy duty belt than the original. Way over priced, but well worth it. After watching the video & following it step-by-step, I now have a perfectly running dryer. P.S. don't forget to plug back in the (3) wire harnesses. The entire experience was a great feeling of accomplishment. Thanks again partselect.com
Parts Used:
Drive Belt
  • John m from GRAPEVIEW, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Dryer would not spin
The design of my dryer is a bit different from the video on PartSelect - but it is very close. And if you watch the really good video on PartSelect plus a few others on Youtube you can figure out how Samsung in general designs the different components. You can fix this yourself definitely.

Cost of part to fix - about $50.
Repairman - didn't even ask. Would probably be $300-400.
Cost of replacement $1,000.

I rated the repair "A bit difficult" only because this is the first time I have ever repaired an appliance. If I were to repair this one again, I'd rate it as Easy.

I'm really thankful for the PartSelect video. This makes DIY repairs possible.

Thanks.
Parts Used:
Idler Pulley Assembly
  • John from EARLYSVILLE, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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high limit thermostat and heating element were bad.
I would like to direct the attention to PartSelect instead of my repair. They were awesome in helping me to get my parts. I had called, a few minutes after the deadline for overnight shipping, the gentleman helping me, pushed the order through and I got my parts the next day, allowing me to repair my dryer. I have ordered several parts, for several different appliances, (all Samsung) and PartSelect has always come through for me. Excellent Customer Service!!
P.S. Don't buy Samsung appliances unless you want to get good at repairing them!
Parts Used:
Assembly DUCT HEATER;27-DRYE
  • Paul from FIRESTONE, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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Dryer no longer heating
I pretty much followed the provided videos, but didn't remove the drum. That seemed a bit much. I was able to get the heating element out, and replace the Thermal Fuse and Thermostat. Dryer runs and heats like a top now!
Parts Used:
High Limit Thermostat - L260-50F Thermal Fuse
  • Kevin from SHORELINE, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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The (front-load) dryer was noisy and eventually slowed down but was still heating.
I removed the dryer top and saw that the belt was intact. (I had suspected the belt or something stuck in the exhaust fan or somewhere.) I watched a few youtube videos and took off the rest of the top plates and front door and inner structure that held the barrel. After i inspected and cleaned out the fan blades and exhaust areas, I looked at the pulley rollers (motor and idler rollers). The idler roller looked a little melted and chewed up. I replaced it with the new assembly. Also replaced the belt. Putting the barrel and new belt back on was harder for me than the videos indicated because the spring was very tight and the area to put my hands was small and didn't give me enough leverage. I eventually got someone to give me the third hand pulling the idling roller a little further over and the belt was back on. It didn't take me long to put the whole dryer back together. It is running fine now.

These are not instructions as much as warning that although it is a one-person job, the idler pulley assembly is not as easily manipulated with the barrel there. Doing the fix was straightforward: one screw holds it in place. The men in the videos seemed to have no problem with easily replacing the belt, but I needed help with the tight spring. Perhaps now that I've done it once, I could figure out how to reach around the barrel and yank the roller enough to replace the belt, but with the extra hand it took seconds and was super easy.
Parts Used:
Idler Pulley Assembly
  • Pamela from TILLSON, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
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Drum stopped turning.
Followed the video on the website and finished it in a short time. Now it works like a new dryer.
Parts Used:
Drive Belt
  • Dequince Atkinson from PLATTSBURG, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Drum don’t turn
Follow the video instructions.
Parts Used:
Drive Belt
  • Orlando from LAWRENCEVILLE, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Drier did not turn it was not the belt
I still had to take it apart there was a small sock stuck in the fan that blowes the lent out my wife left the lent filter out one time. Your video was a great help. I'm a mechanic and it was easy thanks Anthony Ratto Tulipbike82@aol.com
Parts Used:
Drive Belt
  • Anthony from FLORAL PARK, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Hooking up belt and pully
Followed video and YouTube most was easy.... put the hooking up the belt took time
Parts Used:
Idler Pulley Assembly Drive Belt
  • Corrado from YONKERS, NY
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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The dryer shut itself off and displayed error code TO
Took off the back of the dryer and replaced the thermistor. A $7 part that would have been a couple hundred dollars if we had to call a repairman.
Parts Used:
Thermistor
  • Leslie from Frederick, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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All Instructions for the DV328AEW/XAA-0000
16 - 29 of 29