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Dishwasher would not empty.
Ordered a new pump (after a online diagnosis). Followed the instruction video on the website...also took the time to replace the discharge hose due to residue buildup...tested dishwasher (one cycle). Slide dishwasher back into opening....DONE. Works perfectly. THANKS
Top rack of dishwasher kept pulling all the way out
Our dishwasher's top rack would pull too far out which made it hard to stay in alignment. It had lost it's track stop. I easily ordered the part from PartSelect, and it came more quickly than I expected; I clicked it in place and it runs like new. It's wonderful to deal with a company that knows the frustration of not having your appliance in good working orfer. Thank you. Sue M Masdsachusetts
Washer kept clogging the screen and dishes weren't coming clean.
I didn't finish the repair because there was a wrong seal in the kit. The factory impeller kit 8193951A from Whirpool comes with a totally different seal that I took out of the washer and the schematics from their own website and the manual shows the exact same seal that I removed, but is not even close to the one I received. I am stuck with a good dishwasher that I have to junk because of a $2 seal that whirlpool won't help me with. So much for customer service.
Could not take apart the upper rack on my whirlpool dishwasher to replace its wheels to transport its upper rack. The received parts did not match the old ones. Called parts and they suggested these new parts remanufactured and changed from the old ones but they had not been notified. Brought to professional mechanics and they figured it out. Bullshit parts company!!
The dishwasher would not clean the dishes. This was because the chopper screen got clogged after 5-6 washes (even we were careful to rinse the dishes) so water would not circulate. The chopper clogged because the blade was not spinning. This was because the piece of the impelled that the chopper
The repair was very straightforward. I followed the excellent video provided by Part Select and the repair went exactly as shown in the video.
The only minor challenge was removing the dish washer from the cabinet, and disconnecting the utilities (electrical, water, drain), as these elements of the repair were not covered by the video. Fortunately Part Select included a copy of the installation instructions that come with this dishwasher; those instructions gave me the information that i needed to "uninstall" and "reinstall" the dishwasher as part of the repair.
I had to replace the whole sliding system on the top rack. Plus the clips holding it. It snapped. I watched the video and did the steps from Steve. The rack slides better than when brand new. Whirlpool wouldn’t pick up phone but part select did. So thank you for being there so I could fix the rack and be able to use the dishwasher again.
Dishwasher door drops quickly to wide open position when unlatched
Rubber friction sleeves on each side of the door provide resistance to prevent the door from quickly opening when unlatched. Over time the friction sleeve may crack and fail. Two friction sleeves are required for repair. Install a new sleeve on each side of the dishwasher door near the spring connector at the bottom.
Open dishwasher door.
Remove the screw from the left and right bracket at top of dishwasher door opening. Brackets secure the dishwasher to the countertop.
Gently pull the dishwasher forward to expose the door spring on each side of door at bottom.
Unhook the plastic spring connector from the left door spring hook by pulling the connector slightly forward and lifting from the door spring hook. Remove the old friction sleeve if still in place by sliding over the door connection hook. Discard the old sleeve.
Insert the new friction sleeve over the door spring connector hook and push until the friction sleeve is in position completely past the spring hook. Reconnect the plastic spring connector to the door hook.
Repeat for right side of door.
Close and latch the dishwasher door. Unlatch the door. The door should remain in the nearly closed position held in place by the friction sleeves.
Slide the dishwasher back to the original position under the counter top.
Insert the screws in the top brackets to secure the dishwasher.
Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!
1. Open dishwasher door, to access the screws holding dishwasher to cabinet.... remove these screws. 2. May need to shut water off and unscrew water line and waste line (if they aren't long enough because you will need to pull dishwasher out. 3. Unplug electricity 4. Pull dishwasher all the way out... probably need to disconnect the water and waste lines 5. crescent wrench to unscrew the plastic screws in back 6. Disconnect two wires going to element 7. Replace element... reverse steps 8. Not too bad at all 9. Part Select is Awesome !!!!
First i turned off the water and the power, then removed the two screws to the access panel under the door. Then remove 1 screw to the electrical box and removed the wire nuts and pulled the cable out of the box. Then disconect the water supply which is up front, but very little room to work. I didn't have to diconnect the drain hose because it was long enough for me to pull out the machine. After removing to screws that hold the machine to the counter you can pull it out. Remove 2 wire from the terminals of the heat coil. Unscrew the plastic nuts from the washer and remove. Assemble in reverse order and check for leaks. I tested the old element as well as the new element for resistance before installing.