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DU1000CGZ1 Whirlpool Dishwasher - Instructions

All Instructions for the DU1000CGZ1
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dishwasher wasn't cleaning the dishes
I removed the bottom spray arm and replaced the worn part. Now the arm turned freely and was performing as it was designed to do. I appreciate parts select for having the part available since the manufacturer no longer supported the model.
Parts Used:
Lower Sprayarm Seal
  • Mark from Danville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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Mounting hardware was broken
Removed the screw that held the mount in place. Snapped the new mount place (no screws required).

Fast & easy.
Parts Used:
Upper Spray Arm Mount
  • Charlie from Springville, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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The upper tube on the dishwasher was worn out
The part arrived much sooner than i was ready for. with a square allen wrench I was able to install the tube in no time.
Parts Used:
Middle Wash Arm Tube
  • Wayne from Indianapolis, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench set
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Lower spray arm wobble - poor cleaning
Removed the lower spray arm assembly thumb screw and lifted off the spray arm assembly. The lower seal had disintigrated - couldn't even find any pieces in the filter. After reassembly with the new seal and bearing I turned the spray arm by hand to ensure it was not binding. There was still was, what I would consider, some excessive wobble. I fashioned a shim washer out of some plastic from a Folgers coffee can lid and installed it on the thumbscrew threaded shaft and tightened it all down finger tight - it works very well and now, and no wobble.
I relaced the upper spray arm seal while I was doing the job (both the upper and lower seals are the same part #). I figured it would go out on me eventually, so I might as well replace it while I was doing the lower arm work. Kept the old upper arm seal as an emergency replacement.

Cleaned the filter screen of all debris (it is amazing what collects there over time). Cleaned the stainless tub with some spray Greased Lightning, ran the rinse cycle, and then put a few tablespoons of citric acid crystals in the soap dispenser and ran the dishwasher on NORMAL WASH with temperature boost.
Looks new inside; cleans the dishes, glasses and utensils well (no water spotting); and is nice and quite (like when it was new).
Parts Used:
Wash Arm Bearing Ring Lower Sprayarm Seal
  • Howard from Catlett, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Washer was not agitating
Removed the washer from the cabinet, although the repair kit could have been replaced without this step. However, it still made it easier. Removed the spray arm assembly and the top cover to the motor. I had to block the motor to keep it from turning while I unscrewed part number 11. The rest was very self explanatory. The "impeller" was seized onto the motor shaft (20 years old) so I had to use a chisel to break what remained off, then clean some corrosion from the shaft. The repair kit worked and the pictorial parts diagram that came with the kit was very clear. Bottom line: "Easy peasy, lemon squeezy!" Great web site for diagnosis and parts diagrams!
Parts Used:
Drain and Wash Impeller Kit
  • Rod from Sisters, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 6 people found this instruction helpful.
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Original drain hose developed a leak
The repair went well with the major problem being I replaced the drain hose without removing the dishwasher from it's position. Due to this I removed the drain end with out being able to see the hose and put it back on by feel. Over all I was back up and running with in 30 minutes and everything has worked very well so far.
Parts Used:
Drain Hose with Connector Ends
  • Howard from Sayre, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
5 of 9 people found this instruction helpful.
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water delivery tube was worn out. I ordered a new one
Old style tube was an assembly of 3 separate parts, so it could come apart to pass through the holder bracket easily. New style tube was a single piece. The moldings on either end are too large to slip through the holder bracket circular ring. Apparently, the newer style holder brackets have a slit or break in the ring. Not so with the older bracket I had. I merely cut my own slit at the top of the ring on my old bracket, allowing me to spread the ring wide enough to allow either end of the single-piece tube to pass through. There is very little pressure on the holder bracket ring - it's just a holster for the tube. So the slit does not affect performance. Job done in 30 min.
Parts Used:
Middle Wash Arm Tube
  • mike from BLOOMINGTON, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
3 of 3 people found this instruction helpful.
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ERATIC OPERATION, in and out of "child lock"
Followed the video. Only issue was that the panel mount screws cracked the plastic nibs that the screws threaded into. I replaced the screws with a Chrome sheet metal screw a bit longer and it held. Easy job!
Parts Used:
Electronic Control Board
  • RONALD from BETHLEHEM, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Bottom of dishwasher retained an inch of water after cycles complete. Had to pump out dirty water before starting new cycle.
Once the covers under the door are removed, the check valve is visible (unless its too dark, hence the headlight), and pointing right at you. Since I was working under the dishwasher, I gathered all the tools I thought I might need and laid them on the floor next to. Removed 2 covers, placed pan under check valve and hose to catch any water, squeezed clamp with (wrong) pliers, it eventually came loose. Carefully twisted hose off check valve. Water came out, some of it got into the pan, most of it on the floor. I guess I should have pumped it out before I started this. Plastic check valve is screwed into the big piece of whatever, carefully grabbed it with (wrong again) pliers and turned it out. Installation is reverse of removal - but use a large pliers with a ROUNDED jaw to grab the round check valve body. Don't squeeze too hard or overtighten it. Put the clamp on the valve before pushing the hose on. Be sure the hose seats all the way onto the little lugs. Compress the clamp, slide it over the end of the hose and release. That's all folks, works good now.
Parts Used:
Drain Check Valve with O-Ring
  • Sam from MAPLE VALLEY, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Soap Dispenser Lid Gasket Deteriorated & Leaking
I used the screwdriver to pry the old lid off of the horizontal pin upon which it rotates. One must be careful before removing the old lid to note how the return spring is deployed. The short legs on the spring must be in the lip of the lid before you snap the new lid onto the horizontal pin. It was helpful to lubricate the two catches on the lid that snap on the pin with some liquid soap before attempting to snap them on the pin. After the lid is snapped into place and the short legs of the coil spring are in the lip of the lid, use needle nose pliers to attach the other end of the coil spring to the pillar where it was before you removed the old lid. There are videos showing how to do this on Youtube. The spring part is a little tricky. The video makes it look a bit easier than it is..
Parts Used:
Soap Dispenser Cover
  • Frank from AMES, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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When the dishwasher started it would squeal.
Mine is a Ultra Wash 111
I followed the repair video on your site but my dishwasher was a little different. Not enough that anyone could still understand the video and not get it disassembled. The video shows two ball checks but mine doesn't use them where the videos shows. I put them in anyway because I called Whirlpool, who made my washer, and they assured me that they should be in there. They got sucked through the dump impeller and plugged the discharge tube so I had to disassemble it again and take the ball checks out. Lucky for me nothing got damaged. I then got a hold of someone on your chat line that got me to the correct parts view that shows where the ball check is suppose to go on my washer. During working on my washer I realized the squealing was because the bottom bearing on the motor needed oil. So all and all I'm happy because it runs quiet and it works fine. Thanks Greg
Parts Used:
Ball, Check Drain and Wash Impeller Kit
  • Gregory from CLEAR LAKE, IA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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MY RINSE AID CAP WAS MISSING
I ORDERED THE PART THAT WAS EASY BUT WHILE THE MACHINE WAS USED FOR HOW LONG I DON'T KNOW WITH OUT THE CAP IT GOT FILLED WITH FOOD AND JUNK. FIRST THING I HAD TO DO WAS EXAMIN THE DOOR AS TO HOW I COULD CLEAN THIS THING OUT. I REMOVED 6 SCREWS THAT HELD THE DOOR TOGETHER AND PULLED EASY CAUSE I DIDN'T KNOW WHAT I WAS GETTING INTO. NO PROBLEM THERE WAS NO ELECTRIC PLUGS HOOKED TO THE DOOR. I TOOK IT OUT SIDE AND STARTED USING VINIGAR AND POURING IT INTO THE HOLE AND SHAKING THEN TRYING TO GET IT BACK OUT. WELL THERE IS ONLY ONE POSITION THAT WILL LET THE VINEGAR BACK OUT. I HAD TO HOLD IT SIDEWAYS THEN TILT FORWARD AND IT WOULD RUN OUT AND BRING SOME JUNK WITH IT. THIS WAS A TIME CONSUMING PROCESS BEING YOU COULD NOT SEE INSIDE TO KNOW HOW MUCH JUNK WAS IN THERE. JUST POUR AND DUMP. AND DON'T FOR GET TO SHAKE TO LOOSEN ANY THING LEFT INSIDE.LOL I WAS VERY PROUD OF MYSELF NOT KNOWING FOR SURE IF I FIXED IT OR NOT BUT I TOOK A SHOT I HAD. I DID SOME SCRUBBING AND DEGREASING ON THE UNDERSIDE OF THE BOTTOM OF THE DOOR BEFORE I REASSEMBLED IT. THAT WAS EASY AND I CROSSED MY FINGERS ANY WAY. I GOT OUT MY NEW PART AND THE JET DRY I BOUGHT AND STATED TO FILL THE DISPENSER AND IT TOOK HALF THE BOTTLE.YEA !!! I PUT THE CAP ON AND COULDN'T WAIT TO DO A LOAD OF DISHES. EVERY THING IS LOOKING GOOD NOW. THANK YOU PART SELECT FOR MAKING GETTING THE PARTS I NEEDED SO EASY AND SHOWING DIAGRAMS SO I HAD THE RIGHT PART. I COULDN'T HAVE DONE IT WITH OUT YOU.
Parts Used:
Rinse Aid Cap
  • carol from BATESVILLE, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
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Needed a tub sound shield
All I had to do is lay the shield over the top and sides and used a couple of clips to hold in place as it was slid under the counter top. It couldn’t have been easier.We had searched everywhere for this replacement shield and parts select was the the only ones that had it. Very good service and fast delivery,
Parts Used:
Tub Sound Shield - Insulation
  • Carol from REIDSVILLE, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
3 of 3 people found this instruction helpful.
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Dishwasher working with no water coming in
Turned off water and electrical. Removed kickplate at bottom of dishwasher. Unhooked water line, electrical plug and unscrewed valve from frame, noting proper position of valve for new install. The only delay we had was removing the old water line fitting from old valve. We needed the old fitting for the new valve. We solved the problem by soaking valve in boiling hot water to help loosen the connection. Install of new valve was reverse of the removal process. My son did the work and saved me approximately $200 for a service call. I also want to say that ordering the part from your company was less expensive than if I had ordered it locally and gone to pick it up! Your website is extremely helpful, user friendly, and I am recommending it to all my friends when they need to repair an appliance. Thank you!
Parts Used:
Water Inlet Valve - 120V
  • Judy from Macomb, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
3 of 4 people found this instruction helpful.
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The soap dispenser lid was broken
I ordered a dishwasher soap dispenser "lid assembly". When it arrived, it was not an assembly at all but only a lid. I had to reorder a pin and spring, When i finally had every thing, it was an easy repair.
Parts Used:
Soap Dispenser Cover
  • ed from potomac, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
4 of 7 people found this instruction helpful.
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All Instructions for the DU1000CGZ1
106 - 120 of 723