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DP920QWDB6 Whirlpool Dishwasher - Instructions

All Instructions for the DP920QWDB6
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Soap Dispenser Lid Gasket Deteriorated & Leaking
I used the screwdriver to pry the old lid off of the horizontal pin upon which it rotates. One must be careful before removing the old lid to note how the return spring is deployed. The short legs on the spring must be in the lip of the lid before you snap the new lid onto the horizontal pin. It was helpful to lubricate the two catches on the lid that snap on the pin with some liquid soap before attempting to snap them on the pin. After the lid is snapped into place and the short legs of the coil spring are in the lip of the lid, use needle nose pliers to attach the other end of the coil spring to the pillar where it was before you removed the old lid. There are videos showing how to do this on Youtube. The spring part is a little tricky. The video makes it look a bit easier than it is..
Parts Used:
Soap Dispenser Cover
  • Frank from AMES, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Bottom of dishwasher retained an inch of water after cycles complete. Had to pump out dirty water before starting new cycle.
Once the covers under the door are removed, the check valve is visible (unless its too dark, hence the headlight), and pointing right at you. Since I was working under the dishwasher, I gathered all the tools I thought I might need and laid them on the floor next to. Removed 2 covers, placed pan under check valve and hose to catch any water, squeezed clamp with (wrong) pliers, it eventually came loose. Carefully twisted hose off check valve. Water came out, some of it got into the pan, most of it on the floor. I guess I should have pumped it out before I started this. Plastic check valve is screwed into the big piece of whatever, carefully grabbed it with (wrong again) pliers and turned it out. Installation is reverse of removal - but use a large pliers with a ROUNDED jaw to grab the round check valve body. Don't squeeze too hard or overtighten it. Put the clamp on the valve before pushing the hose on. Be sure the hose seats all the way onto the little lugs. Compress the clamp, slide it over the end of the hose and release. That's all folks, works good now.
Parts Used:
Drain Check Valve with O-Ring
  • Sam from MAPLE VALLEY, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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The Latch Plate was broken
Very easy repair. I gently removed the rubber seal at the top of the tub. here I found the 2 holes to screw the new plate into place. Put the seal back over the hole and job done. Thanks for all the help from the very supportive staff. Yes, a woman did this repair. Dishwasher working like brand new!
Parts Used:
Door Latch Plate Kit
  • Carla from BON AQUA, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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When the dishwasher started it would squeal.
Mine is a Ultra Wash 111
I followed the repair video on your site but my dishwasher was a little different. Not enough that anyone could still understand the video and not get it disassembled. The video shows two ball checks but mine doesn't use them where the videos shows. I put them in anyway because I called Whirlpool, who made my washer, and they assured me that they should be in there. They got sucked through the dump impeller and plugged the discharge tube so I had to disassemble it again and take the ball checks out. Lucky for me nothing got damaged. I then got a hold of someone on your chat line that got me to the correct parts view that shows where the ball check is suppose to go on my washer. During working on my washer I realized the squealing was because the bottom bearing on the motor needed oil. So all and all I'm happy because it runs quiet and it works fine. Thanks Greg
Parts Used:
Ball, Check Drain and Wash Impeller Kit
  • Gregory from CLEAR LAKE, IA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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MY RINSE AID CAP WAS MISSING
I ORDERED THE PART THAT WAS EASY BUT WHILE THE MACHINE WAS USED FOR HOW LONG I DON'T KNOW WITH OUT THE CAP IT GOT FILLED WITH FOOD AND JUNK. FIRST THING I HAD TO DO WAS EXAMIN THE DOOR AS TO HOW I COULD CLEAN THIS THING OUT. I REMOVED 6 SCREWS THAT HELD THE DOOR TOGETHER AND PULLED EASY CAUSE I DIDN'T KNOW WHAT I WAS GETTING INTO. NO PROBLEM THERE WAS NO ELECTRIC PLUGS HOOKED TO THE DOOR. I TOOK IT OUT SIDE AND STARTED USING VINIGAR AND POURING IT INTO THE HOLE AND SHAKING THEN TRYING TO GET IT BACK OUT. WELL THERE IS ONLY ONE POSITION THAT WILL LET THE VINEGAR BACK OUT. I HAD TO HOLD IT SIDEWAYS THEN TILT FORWARD AND IT WOULD RUN OUT AND BRING SOME JUNK WITH IT. THIS WAS A TIME CONSUMING PROCESS BEING YOU COULD NOT SEE INSIDE TO KNOW HOW MUCH JUNK WAS IN THERE. JUST POUR AND DUMP. AND DON'T FOR GET TO SHAKE TO LOOSEN ANY THING LEFT INSIDE.LOL I WAS VERY PROUD OF MYSELF NOT KNOWING FOR SURE IF I FIXED IT OR NOT BUT I TOOK A SHOT I HAD. I DID SOME SCRUBBING AND DEGREASING ON THE UNDERSIDE OF THE BOTTOM OF THE DOOR BEFORE I REASSEMBLED IT. THAT WAS EASY AND I CROSSED MY FINGERS ANY WAY. I GOT OUT MY NEW PART AND THE JET DRY I BOUGHT AND STATED TO FILL THE DISPENSER AND IT TOOK HALF THE BOTTLE.YEA !!! I PUT THE CAP ON AND COULDN'T WAIT TO DO A LOAD OF DISHES. EVERY THING IS LOOKING GOOD NOW. THANK YOU PART SELECT FOR MAKING GETTING THE PARTS I NEEDED SO EASY AND SHOWING DIAGRAMS SO I HAD THE RIGHT PART. I COULDN'T HAVE DONE IT WITH OUT YOU.
Parts Used:
Rinse Aid Cap
  • carol from BATESVILLE, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
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Needed a tub sound shield
All I had to do is lay the shield over the top and sides and used a couple of clips to hold in place as it was slid under the counter top. It couldn’t have been easier.We had searched everywhere for this replacement shield and parts select was the the only ones that had it. Very good service and fast delivery,
Parts Used:
Tub Sound Shield - Insulation
  • Carol from REIDSVILLE, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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Portable Dishwasher was leaking around connection to faucet.
Purchased and installed new faucet attachment. It arrived quickly and very easy to attach. Thank you !
Parts Used:
Faucet Adapter
  • Mike from CASTLETON, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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The soap dispenser lid was broken
I ordered a dishwasher soap dispenser "lid assembly". When it arrived, it was not an assembly at all but only a lid. I had to reorder a pin and spring, When i finally had every thing, it was an easy repair.
Parts Used:
Soap Dispenser Cover
  • ed from potomac, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
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replaced the bottom rack
It was a piece of cake, just slapped together and slid it into place!
Parts Used:
Lower Dishrack Kit
  • Karen from Clackamas, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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A spring was broken in the disposal chopper
I bought the kit because it had other parts that I thought I needed.
Parts Used:
Drain and Wash Impeller Kit
  • Robert from Sherwood, OR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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dish washer leaking
Pulled the old gasket out with needle nose pliers, cleaned the slot for the gasket, installed the new gasket, needed no tools. This repair took 5 min.
Parts Used:
Dishwasher Door Gasket - Gray
  • Gary from Winnemucca, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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The silverware basket was deteriorating and silverware partially falling through
Luckily the local repair company gave me your email address after they said the silverware basket was no longer available.

I checked your website and luckily you had the wonderful picture as well as the grid which showed the size of the basket as well as the distance between the holes used to attach the basket on the door. I only had to measure my basket's width and height and more importantly the space between the holes. The one you showed was identical in size and style to my current one.

The only time it took was to take the measurement, place the order on your site, open the package when it came and slide it in to place!
How great! I sure didn't want to get a new dishwasher when this one works just fine. Great price and great service. Many thanks,
Marlene Cummins
Williamsburg, VA
Parts Used:
Silverware Basket
  • Marlene from Williamsburg, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Door leaking water.
The old gasket around the door pulled out easily but was pretty nasty. While cleaning the channel out, kept finding more gunk that had built up. I decided to go ahead and take off the Inner Door. Used Torx driver to take off the screws. Found a tremendous amount of gunk built up. Was well worth taking the extra time to clean it all out. Replaced the Inner Door and put new gasket in channel. No more leaking!
Parts Used:
Dishwasher Door Gasket - Gray
  • Jonathan from Henderson, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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just slipped yhr olf part out and replaced it w/the new part
It just snapped in placed. Very easy.
Parts Used:
Rack Adjuster
  • C BURRDYNE from ORANGEVALE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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door seal leak
Removed seal from door with flat head screwdriver, replaced with new seal. Actually took longer to get out of the box rather than to fix!
Parts Used:
Dishwasher Door Gasket - Gray
  • Tim from Lock Haven, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the DP920QWDB6
76 - 90 of 261