DP8500XXN1 Whirlpool Dishwasher - Instructions

The video was of great help. One area that gave me grief was placing the small part with points under the plastic mechanism in the door. I tried to push the points into the open slot. After watching the movie a few more times I was trying to put the part in backwards. A little more explanation at this point in the video would have been a tremendous help. Otherwise, thank you for the video.

My dishwasher quit working the week before Thanksgiving, and to say the least, my wife was quite concerned. I did not know what was wrong, until I found the info on this website, including a how to repair video. I watched the repair video on the website when I ordered the parts. Other than my wash arm being different from what was shown in the video, it went exactly as shown in the video. I'm glad that the video, and the bag with the parts told me that there are fewer parts than originally were installed on the original. The parts looked like they had been redesigned a little, and were easier to assemble. Overall, I will be getting any repair parts I need for other appliance repairs in the future from here. Thank you for making this experience as easy as it was.

I watched the video then followed the procedure accessing the impeller/grinder from inside the tub. Had I not watched it, I would have torn into it from the bottom by removing the motor, etc. with disastrous results. I was quite depressed when installation of the impeller kit did not resolve the problem. I remembered from the survey that 56% of problems were solved with this kit; BUT, another 24% found that the check valve on the discharge line was the problem. So I removed it and lo and behold, it was partially plugged with broken pieces from the old impeller. The 1 page sheet that comes with the kit is simply a diagram of the parts included, there are no instructions ---- watch the video!!! All said and done, my experience with PartSelect was first class. They are 5 Stars in every category and I would highly recommend them.

followed the basic instructions / diagram supplied, however the impeller was fused to the shaft. Used high speed cutter to remove old impeller and sandpaper to clean up shaft.

Bought a house and with it can an old whirlpool dishwasher in where the soap dispenser lid would latch, as the latch itself was gone. Ordered the latch from part select and used the installation video to switch the latch out. Only problem I came across was that the torx screws at top of he door were free spinning. Ended up using a flat head for leverage to finally get the screws out. Everything works perfectly for once.

You need a properly sized hex (Allen) wrench to get the screws out. Basically simple: remover bottom roller tray, unscrew large plastic holding bolt, remove lower spray arm, unscrew bolts (be sure the wrench is sized right or you might strip the heads), and replace gasket; then reverse procedure. Chances are if the gasket was bad, it will be very obvious (out of circular slot and stretched).