CVE3401W Jenn-Air Cooktop - Instructions

Note that this model# is not my exact model#, I couldn't find it - but its almost identical to this newer version of my Maytag glasstop drop-in stovetop.

Also note that these instructions are VERY generic and not detailed, as most all stoves will be different in assembly.

Be advised that you are NOT getting the part you see in the picture. It is going to be a newer part that does the same thing. It's a lot smaller and has an offwhite top. It will STILL work, don't return it! The only difference is that the labels on the connections will be a little different - see the other post here on this page that shows how they differ and what to connect to what. Thanks to them I was able to complete this fix easily!

Close the breaker to the stove to ensure no electricity is running to the stove! Use a voltage tester to make extra sure no electricity is running through the cables, they are cheap at home depot!

Just disassemble your stovetop to get to the area that houses the switches. You will see the switch boxes underneath where your knobs go. Take a picture of all connections if you can so you remember where everything plugs in. You'll have about 3-6 cables connected to the switch depending on your stovetop. There are labels on the old switch (L1, L2, etc) at each electrical connector the cables attach to - probably on the top or bottom of the switch. Write down the connector label and what color wire its connected to. Do this for each connection.

If the old labels dont match your new labels, you have an older switch and need to check the other post on this page that someone posted showing how the old labels translate to the new labels.

Now reconnect everything back the same way you took them off and you are good to go!

Such a simple fix and you'll save hundreds.

I did not mark wires with their associated numbered connections on the old burner but I did take pictures prior to removing the old burner. This slightly complicated finding the right connections for the wires on the new burner but the photos taken were invaluable in doing so. The placement of burner connections between new and old was different. Additionally, there were 2 connections on new and old that were not numbered. These turned out to be the power to the inner and outer coils and their connections were determined by examining the burners and connecting accordingly. Also, not mentioned in the instructions was a light on the new burner that the old burner did not have. I removed the light and the wire connecting it to the burner and connected the freed new burner connector based on the old/new burner connection numbering. Despite my lack of confidence that I correctly installed the burner, it worked on the first try and I am very happy to have it fully functional again.

The replacement unit was a substitute part. Wiring slightly different. Instructions bare minimum. Follow instructions and it does work. No instructions as to how to remove the stove top. Been there before so sort of knew how. Nothing in the Jenn Air manual for stove top removal. The control panel has to be removed, two screws on each side and four hex screws on bottom, this allows for the disconnect of wiring for the top.
Remove the two trim pieces one on each side. One screw at top and one at bottom. The trim piece will move towards the rear and come off. Two screws on each side and two in the back will release the top. Remove top and lay on padded surface. You are ready to replace unit.

My genius scientist husband responsible all electric string connections, I responsible buy right parts and all support work, we worked as a team and fix the problems:) :)

replaced burner by following the wiring from the photo we took. worked god except was cooking to hot and would not cycle. went to use my smaller burner in the back on the same side and the center of the double came on. so we watched another video looked at what we did wrong with the wiring. here we wired the burner slightly wrong we did not follow the numbering. this time followed the numbering and all is good. burner is working good and cycling.

Followed the first persons instructions and they worked perfectly including using the jumper wire.

Raised the unit and blocked it with 2 boards. TURN OFF THE POWER IF YOU WANT TO COMPLETE THIS REPAIR. Removed the philip head screws for removal of glass top. Remove the corner screws on switch end. Remove screws holding the switch. Remove screws holing the bracket for all switches. Lift and roll gently to get at wiring. Follow the directions for moving wires from old switch to new switch. MOVING WIRES IS THE MOST IMPORTANT STEP. Reverse your procedure to put back together and when finished remember to turn on the power.

Isolated circuit by disconnecting cooktop breaker.
Disconnected blower duct, raised cooktop above the countertop to access screws holding the glass surface.
Blocked in place--no need to completely remove cooktop.
Removed screws around top of pan with 1/4-inch nut driver--only need to remove any screws close to top of pan and glass surface.
Lifted off glass surface.
Dual burner switch bracket needs to be removed to access switch and to disconnect wire harness connections.
Note there was one screw holding bottom of bracket which was hidden by the wire harness.
I was concerned with connections from other reviews; however, in my case, the switch and connections were identical to the original--no problem.
Reinstalled bracket and glass cooktop--need to remember flange location (inside versus outside) to assure easy alignment of screws. Drop cooktop back into countertop and reconnect blower duct.
Powered back up and dual burner now fully functional.

IMPORTANT WIRE CONNECTIONS: The manufacturer instructions describing where each wire connects is woefully incomplete. There are 6 or 7 wires to connect and only 2 are explained in the instructions. I took several photos of the original switch showing where each of the wires was connected before disconnecting and installing the new switch. If I hadn't taken the photos I would have been completely lost on where each wire connected.

raising the cook top on to 2x2s, one on each end, allowed me to remove the 9 sheet metal screws that keep the glass top fastened to the box containing all of the heating elements and controls. After removing the control knobs and the glass top, everything was clearly visible. Removing the four screws that hold the control box frame in place allowed me to turn the switches upside down and photograph the placement of all of the wires on the pins. I then transferred the wires from the old switch to what I thought were the corresponding pins on the new switch(the replacement switch has more pins, and they are not located in exactly the same spots as the old switch). When I turned the power back on, the switch turned the burners on, I had heat but the indicator lights didn't work. I turned the breakers back off and rewired according to a previous commentors wiring directions(his model was not exactly the same as mine), the indicators worked but I was back to no heat. I called my son, who has his own commercial electric company,and he looked at my photos from before, the diagram that came with the new switch, and it took him about 15 minutes to reconnect the pins to different wires and when we turned the power back on---both indicators and heating elements worked. It was the dual switch and double indicator that made it more complex to figure out. Nice to have very smart kids.

Trial and error and reading and rereading the instructions.The use of the jumper wire was not detailed enough. Caller a repair man.

Removed glass top from stove by taking out hex screws which secured glass top to stove frame. There are two phillips head screws inside the exhaust as well. Removed two phillips head screws which hold the burner switch in place. With a sharpie pen I marked the color coded wires on the faulty switch. Removed wires from the faulty switch. Replaced new switch using the old switch as a guide to insure that wires were connected properly. Secured new switch and glass burner top reversing above procedure. Problem solved. Note: The white dot on the control knob did not line up properly with the off position. Black out white dot and make a new one in the proper spot on the knob.

I followed your excellent service instructions.
This was the reason I purchased the part from you,
even though other websites had the same part for considerably less

My cook top has the red wire piggybacked along all the cook top switches. It was easy enough to reroute the red wire coming from the dual surface burner to pin 4 i believe on the new switch. Follow the previous thread and look at the instruction sheet online for this switch

Ordered a replacement grease filter.