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CT9800SH6SS General Electric Microwave Oven Combo - Instructions

All Instructions for the CT9800SH6SS
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The oven would not hold an even temperature.
I used a Trox bit to remove one screw, replaced the oven sensor and reinstalled the screw. The whole project took less than 5 minutes.
Parts Used:
SENSOR Assembly
  • Jack from Bremerton, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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The part was burnt and was causing sparking inside the microwave
Removed the old canopy mica, it has tabs that slip into slots on the top of the microwave. Then installed the new part, the tabs are inserted into the same slots.
Parts Used:
CANOPY MICA
  • Bill from MAGNOLIA, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Oven wouldn't sensor reheat & error code on display
I looked at the exploded pic on your web site to find the location of the sensor. Next I removed the cover by unscrewing 15 screws then swaped the sensor and re assembled! Works great! Fixing it my self I saved at least 150$ and did not have to wait all day for a repair man who probaly would not have the part on the first visit.
Parts Used:
Microwave Humidity Sensor
  • Chris from Springfield, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Frost build up on bottom to ice bin and delivery chute in door creating ice blockage
Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
Parts Used:
FUSE
  • Ronald from PONCA CITY, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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Oven door window
They part we received was not the right part. Called GE and ordered a new part with the same number and it worked perfectly!! Yr part was the wrong size so has to send back. Very frustrating!!!!
Parts Used:
Wall Oven Door Window Assembly
  • Lona from THIEF RVR FLS, MN
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    30 - 60 mins
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Replaced under hood surface light bulb
Very easy to replace. This replacement part is the perfect fit for my microwave since the original part has been discontinued. It does have the night light and bright light feature.
Parts Used:
Halogen Lamp - 50W
  • Dottie from NEW MILFORD, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Bad door switch and divide
Remove upper grill, then control panel, then 2 screws hold door switch mounting bracket, that will let you roll the switches out to work on them. Remove each switch by carefully pushing back retainer clips. Diode a long pair of needlenose pliers is helpful. The control board in front of capacitor comes out with a flat screwdriver and pry up. Removing grnd wires helps
Parts Used:
Diode Cable SWITCH MONITOR INTERLOCK Primary Door Interlock Switch
  • Robert from COLORADO SPGS, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 6 people found this instruction helpful.
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Turntable motor was making noise
Unscrewed and dropped the bottom panel of the Advantium on its rear hinge, disconnected the light and the motor, removed the motor screws, and replaced the motor. Very simple.
However, not related to the Advantium or the motor, trim had been applied to the bottom of the wall cabinets after installation of the Advantium. This trim prevented the lowering of the panel (and future removal of the whole oven), so I had to chisel and file and repaint the trim to get it out of the way.
Parts Used:
Motor, Turntable
  • Allan from LOUISVILLE, KY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
Parts Used:
Primary Door Interlock Switch
  • Steve from Wesley Chapel, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Microwave not turning on. All other functions operate
DISCONNECT THE POWER CORD and discharge the capacitor
Leave unplugged overnight
Remove vent grille by removing the 2 philips screws
Remove the LED panel by removing 1 phillips screw
Disconnect all connectors that plug into back of the LED board completely
Remove the wires from the switches (3) at the inside edge of the microwave door
Gently remove each switch housing and test all three switches for continuity
Carefully replace non-functioning switches and reassemble the panel
GOOD LUCK
Parts Used:
Primary Door Interlock Switch
  • Tom from DENVER, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Fan motor not operating
Removed screws from front of oven, placed a table under oven 2” below, places two rollers on table and pulled out the oven. Removed screws, replaced fan and reassembled. Move into place and secured front. Cleared faults and worked perfectly.
Parts Used:
MOTOR CONVX
  • John from HAVERTOWN, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
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Not heat
-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
Parts Used:
FUSE
  • Kip from POWELL, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Oven meat probe broken
This item worked as described. I paid more for this 'oem' probe than the generic 1 because i didn't want to chance it not working as others have reported.
- works great. tested it....snaps in, reads correctly, snaps out.
Parts Used:
Meat Probe Thermistor
  • robert from FAIRFIELD, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Door Switch went bad, Internal Fan would run every time you open the door
Unscrewed the control panel (2 screws), lift up and let hang, with a plan screwdriver open bracket holding the switch, unplug 2 wires, replace with new switch, plug in the 2 wires, push switch back into bracket. Then slide on the control panel, put the 2 screws back. Easy fix.
Parts Used:
Primary Door Interlock Switch
  • gilbert from TOMS RIVER, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The unit would run when the door was open!
First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.
Parts Used:
Primary Door Interlock Switch
  • Mike from BLUFFTON, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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All Instructions for the CT9800SH6SS
31 - 45 of 75