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CT9800SH1SS General Electric Microwave Oven Combo - Instructions

All Instructions for the CT9800SH1SS
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Microwave not turning on. All other functions operate
DISCONNECT THE POWER CORD and discharge the capacitor
Leave unplugged overnight
Remove vent grille by removing the 2 philips screws
Remove the LED panel by removing 1 phillips screw
Disconnect all connectors that plug into back of the LED board completely
Remove the wires from the switches (3) at the inside edge of the microwave door
Gently remove each switch housing and test all three switches for continuity
Carefully replace non-functioning switches and reassemble the panel
GOOD LUCK
Parts Used:
Primary Door Interlock Switch
  • Tom from DENVER, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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MOTOR STILL DOES NOT TURN
PER YOUR INSTRUCTION
Parts Used:
Motor, Turntable
  • Robert P. from DEDHAM, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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no power in microwave in turn table wouldn't turn light would work act like door was open
remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now
Parts Used:
Primary Door Interlock Switch
  • johnny from port orange, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
5 of 13 people found this instruction helpful.
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Bulb burned out
change bulb
Parts Used:
Halogen Lamp - 50W
  • Richard from SPRINGFIELD, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 5 people found this instruction helpful.
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Try to heat food and fuse would blow.
Went on Youtube and pulled up how to fix a microwave.
Parts Used:
CAPACITOR HIGH VOLTAGE
  • bart from new sarpy, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
7 of 20 people found this instruction helpful.
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Went well.
Changed the Temperature Sensor as you suggested, but the problem of 40 minutes to reach a temperature of 375 degrees F. remained the same.
Parts Used:
SENSOR Assembly
  • Salih Hindas / from SPRNGFLD GDNS, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 5 people found this instruction helpful.
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Microwave’s Halogen Light Bulb burned out.
Our Microwave’s Halogen Light Bulb burned out.

We looked in our manual and were able to take the cover off to get to the bulb, but we were unable to unscrew the builb and the bulb in the manual did not match the size of the one you offer (size and part number were different)

We called 1-888-738-4871.

Gentleman who answered was very knowledgeable: answered all of our questions (PULL THE OLD BULB OUT) and assisted us by ordering replacement bulbs.

We (more importantly my wife) were very pleased with the result.
Parts Used:
Halogen Lamp - 50W
  • PETER from NEW YORK, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 of 3 people found this instruction helpful.
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Burnt out lamp bulb
Remove oven light lens cover, remove the bulb and replace it with a new one.
Parts Used:
LAMP HALOGEN BULB G9
  • Carl from MENIFEE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 13 people found this instruction helpful.
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Broken Probe Sensor
Replaced it
Parts Used:
Meat Probe Thermistor
  • Michael from Tucson, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
0 of 1 people found this instruction helpful.
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No heat.
Replaced the fuse. Result; did not fix the problem.
Parts Used:
FUSE
  • Mack from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
0 of 1 people found this instruction helpful.
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no night light
took out cover by removing cover. pulled out light bulbs replaced with new bulbs. replaced cover and tighten screw. very easy
Parts Used:
Halogen Lamp - 50W
  • CURTIS from WINDSOR, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 12 people found this instruction helpful.
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Door Interlock Switch Failed
Removed cover, diagnosed problem, ordered part from Parts Select, received part in 2 days, replaced part, tested and replaced oven into built in space.
Parts Used:
Primary Door Interlock Switch
  • Michael from Littleton, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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When trying to run, intermittently, the light would come on but the tray wouldn't rotate or cook. When the door was open, the tray would intermittently rotate.
I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.
Parts Used:
Primary Door Interlock Switch
  • Sam from Chandler, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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microwave won't heat
bought a fuse but that didn't solve the problem. Guess I need a new microwave
Parts Used:
FUSE
  • Stephanie from Kernersville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Powered Off completely
After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.
Parts Used:
FUSE
  • Mohammad from Piscataway, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the CT9800SH1SS
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