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CSX20EJE Hotpoint Refrigerator - Instructions

All Instructions for the CSX20EJE
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Door would not close due to broken closing cam
First, I was glad I read other posts on this repair as I would have only purchased one of the replacement cams when I needed two! I removed the top door hinge with a screw driver (cover) and small socket set for the door hinge. I then removed the door and removed the bottom hinge (socket set). The bottom hinge had a small rivit that held the bottom cam in place. I used a hack saw to cut off the rivit and replace the cam and secured it with a small machine bolt and nut. I then laid the door on its side and removed the top am from a bracket attached to the bottom of the door. I relaced the cam (second one) and reinserted the screws. I reattached the bottom hinge and then placed the door on the bottom hinge pin. I then held the door in place while inserting the top hinge pin bracket into place and retightening the top screws. I replace the cover with a screw drive which was the ahrdest part in trying to find the hole the small screw gets inserted into. DONE!
Parts Used:
Door Closing Cam
  • Donnette from Flagstaff, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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The fresh food side of my refrigerator had started to drop because of a broken cam riser.
First I pulled the door up to the top hinge and propped it up with phone books. Secondly I used a nutdriver with an 8mm attachment and removed the bottom hinge. Thirdly, I removed one screw from the bottom of the door with a socket and 8mm attachment and removed the broken cam riser. Being careful as to take note of how the cam was positioned. I then attached the new cam riser to the bottom of the door, attached the bottom hinge to the refrigerator, making sure the pieces (cam riser and plastic on bottom hinge) matched up and after everything was tight, removed the phone books. Remember to first remove the vent on the bottom of the refrigerator and it is much easier to maneuver the door if you empty the contents on the inside. Very easy, I am not very mechanically inclined and this is the first job that I finished in the amount of time as stated. Also, do not chance just the riser as both pieces will be worn. Hinge assembly comes with all you will need.
Parts Used:
Bottom Hinge Assembly
  • Lucas from Chandler, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Socket set
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Door had sagged, wouldn't close well.
At first, I noticed the refrigerator door didn't close at the same level of the freezer door. I started to adjust the hinges and noticed a chewed up black 'washer' at the base of the door hinge. Ppartselect.com was awesome, in that I easily found the schematic of my fridge, and the part I needed. Ordering was a snap, and it came to the house pretty quickly.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.
Parts Used:
Door Closing Cam
  • Brian from Louisville, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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The food compartment door would not close completely.The botom door cams were worn.
I removed the door from the bottom hinge assembly by removing the top hinge assembly.
1. Installed the cam to the bottom of the door.
2. Installed hinge and bottom pin & cam to the refrigerator.
3. Reinstalled door and adjusted front roller height to make door close better.
Parts Used:
Bottom Hinge Assembly
  • Joseph from Pittsburgh, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Main refrigerator door closing cam worn out (both pieces).
I removed all items from the door to make it lighter. Then, with the door closed, I lifted the door and placed a 2x4 plus a paint stirrer shim under the door to hold it off the bottom hinge. I used a small socket set to remove the two hex head screws from the existing hinge assembly, which I then removed from the door. Using the same socket set and socket I removed the two screws from the bottom of the door that were holding on the upper piece of the door closing cam. I took care to note the orientation and position of two shims and cover that were with the cam. I used the old shims with the new upper cam piece that came with the hinge assembly and attached them to the door with the original two screws. Finally I inserted the new hinge assembly and mounted it to the refrigerator frame. I finished the job by lifting the door and removing the 2x4 and shim. The new parts worked perfectly.

The drawer slide rail involved removing the Convertable Meat Pan drawer and lifting off the top glass plate. The slide rail was removed by unscrewing two phillips screws. The two screws were used to attach the new drawer slide rail then I replaced the top glass plate and drawer. Very easy assembly operation.
Parts Used:
Drawer Slide Rail - Right Side Bottom Hinge Assembly
  • Ray from Midlothian, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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family member melted fan with hair dryer
Unplugged fridge.Removed 2 screws holding a panel. After panel removed took off old fan and inserted new. Quite simple.
Parts Used:
Evaporator Fan Blade Kit
  • Lauraine from Rocky Hill, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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broken door cam will not close on its own
First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .
Parts Used:
Door Closing Cam
  • GLen from Greenfield Twp, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
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Broken cam pieces, top and bottom
Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.
Parts Used:
Door Closing Cam
  • Dan from Dallas, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Door wouldn't close
It seems my refrigerator was old enough [1987] that the spacing on the holes for the bracket were different than the part that is currently sold. The holes on the new bracket were 30 mm apart on center, but on the old bracket they were 20 mm apart on center.

Clamped the old and new brackets together in a vise to use the old bracket for spacing and drilled a new hole through the 4mm of steel.

After which it was a snap installing the new hinge assembly.
Parts Used:
Bottom Hinge Assembly
  • James from Dayton, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
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Rails broked, lower veggie basket sitting on bottom
Remove broken rail by unscrewing two phillips screws
Discard broken rail
Hold replacement rail in place with left hand, tighten phillips screws with standard phillips screwdriver.
Wash scratch marks off bottom of fridge caused by drawer sliding on bottom of appliance
Slide veggie drawer into place, smile at wife, receive praise.
Parts Used:
Drawer Slide Rail - Left Side Drawer Slide Rail - Right Side
  • richard from covington, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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The plastic hinge stops broke.
I cleaned out the door and removed the top hinge. Lifted the door and layed it on the floor. Removed bottom hinge from refridgerator installed new hinge. Replaced plastic stop on door. Used broke hinge to align it and tighten. Lifted door onto new hinge and installed top hinge. Instead of buying $35 dollar hinge buy 2 plastic stops. You'll have to drill out a rivet on bottom hinge but it will save over $30.00.
Parts Used:
Bottom Hinge Assembly
  • james from olney, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Door closer cam riser
I blocked the door up with one 2X4 Then removed the lower hinge, installed the closing cam. Then I found that I needed one more closing cam that I didn't order the first time. This other one mounts to the lower section of the door and both cams set together. Re-ordered another cam. When it came in I installed it. Between ordering both parts I had them both in three days. The best to Parts Select
I now know where to buy my parts if needed again.

Thanks
Bob
Sandusky, Ohio
Parts Used:
Door Closing Cam
  • C. Robert from Sandusky, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Door closing cam split in two and door would not automatically close anymore.
This one is a no brainer… One Phillips screw on top to pull top door hinge trim. Two nuts and the top hinge is free. Then pull the door… it helps if you unload all the crap in the door bins. Remove the remnants of the door cam and that leaves a pop rivet. Put some vise grips on the head and use a hacksaw to remove the lower part of the rivet. Then pop-rivet the new door cam in place. If you don’t own a pop-rivet tool, I guess you could use a 10/32” screw and nylock. Plop the door back on and you’re done. Took all of about 15 minutes.
Parts Used:
Door Closing Cam
  • John from Salinas, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
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Door would not shut
Really simple, I used a can of soup and a small piece of wood set under the door, and tapped it tight with the hammer to hold it in place while I removed the hinge. Two bolts at the bottom and two under the door itself. Installed the new hinge set, bolted tight and removed the shim.
The whole thing took less than 5 minutes
Parts Used:
Bottom Hinge Assembly
  • Gregory from Glen Rock, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Door would not stay closed
BUY TWO CAMS! Just like the others, both of the cams were shot. My husband & I did this ourselves & have NEVER attempted appliance repair before.
We propped the door up high enough to access the bottom hinge piece on the fridge & removed using socket. Removed the cover from the top hinge. Slid door down off the top hinge in able to get to the cam on bottom of door. Replaced this cam 1st in order to get door back on while worked to get the old cam off hinge. As others posted, this is rivited on. Used grinder to grind off rivit & hammer & punch to punch out. Attached new cam with bolt & nut found in our tin of leftovers. Inserted hinge into door & reattached to fridge. DONE! Not hard at all & didn't even argue the whole time.
Parts Used:
Door Closing Cam
  • Jennifer from Holt, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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All Instructions for the CSX20EJE
106 - 120 of 356