CSK20GABKAA Hotpoint Refrigerator - Instructions

The entire project was extremely simple with the help of your excellent repair videos. Parts sent with dispatch and with the video, had the repair accomplished within 20 minutes. Removed door, removed old hinge and the defective door cam, installed new hinge and cam, replaced door, job done. Nothing like having a company like yours as backup when problems arise. Thanks, John Orr

like the man in the cd

After receiving the part (quickly) my son-in-law replaced the old one without any trouble. Thanks very much

-empty door of food - remove top hinge-open door and lift upward-remove lower hinge assembly-add new part to lower hinge assembly- put door back on lower hinge pivot- close door line up door parallel with other door- replace upper hinge

Watched PartSelect video and did exactly as video said. Had finished product in less than 30 minutes.6 bolts and one screw.

Per you video. Without it I would have probably taken a lot longer that necessary. You will never know how much I appreciate your including the video. What customer service. Outstanding.

First I watched the video and everything on that video was correct. I took off the hinge cap with a Philips screw driver on the top of the refrigerator. Then I took out two 5/16" screws with a socket wrench. Removed the hinge and the door lifted off. On the bottom of the door took out one screw and loosened the other one and replaced the Cam Riser. Put everything back together and it worked perfectly.

I started removing the switch by prying on the right side with a screwdriver, when it emerged enough I used pliers to finish removing it. I then unpluged rhe wires from the bad switch and pluged them on the new switch and "poped" it into the hole.

Followed the video to replace bottom hinge assembly. The only hiccup was that the video instruction was for the fridge side door, so there wasn't step by step instruction for dealing with the electrical connection at the top of door or the water line at the bottom. However, it was simple enough to figure out. Replacement took about 20-25 mins.

Removed door with little or no difficulty. Only time consuming portion of repair was disconnection and reconnecting of water line to door. This difficulty was primary due to age of the unit. After repairing, I determined that the cam on the refrigerator was also damaged so ordered same part to replace the refrigerator side.

Connected the 2 wires and pushed in the switch until it clicked.

This was a Mother/Daughter feat. We viewed the video based on the bottom hinge assembly part that we had ordered. We did it exactly as shown and it was so easy. But while we had the door off we also had a chance to really clean the frigerator inside out. We were extremely happy that we were able to repair the frigerator oursleves and how much money we had saved by doing it. Thanks

I replaced the cam. The video was really helpful telling me the steps and the tools that would be needed ahead of time. Took about 5 minutes because of the video vs It would have taken me 30 - 40 minutes if I didn't.

Removed the door, removed old hinge, aligned the new one. Replaced door, then adjusted the door so that it lined up correctly and had same size gape top and bottom between the double doors. Tightened up all bolts and screws and made sure door opened and closed properly. Watched the video that was available to show how to replace hinge correctly. This helped a lot.

per your instructions