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CHW9900WQ0 Whirlpool Washer - Instructions

All Instructions for the CHW9900WQ0
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Front loading washer is leaking
I followed the steps from online videos to determine where the leak was coming from (cleaned the pump filter, still leaking; checked gasket and inlet hoses).

Finally, I discovered a wet area and cut on the drum-to-pump hose. When I removed the hose, I found that the culprit was a credit card that had broken into shards and slit the side of the hose. I was happy to see it was from the previous owners, which meant it wasn't my fault!

I did have a hard time removing the clamps (double-wire "rotor clip" or "spring clamps", according to Google) holding the hose to the drum and pump. This became a problem when replacing the hose as well. I was not strong enough to squeeze the ends together to loosen the clamp.

Getting the old hose off was easy enough, as was putting the hose back on. The problem was clamping it back on, as I mentioned.

I tried using zip ties, but this was a disaster! I tested it using a rinse and spin cycle, and the zip tie seemed to hold. However, the hose slid off during the first full cycle I ran and dumped at least 15 gallons of water on the floor. Clean up was not fun!

My recommendation (and what I finally went with) is to use hose clamps with the small screw that lets you tighten the clamp with a screw driver. I used that on both the connection to the drum and the connection to the pump and I've had no issues since.

Overall, it's a quick fix once you have the hose replacement and the right parts. If I'd gotten the hose clamps right away, I could have been done in 30 minutes.

Hope this helps and good luck with your repairs!
Parts Used:
HOSE
  • Michelle from WAREHAM, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Torn tub seal causing major water leak.
Removed top of washer. Removed top front panel. Removed old front panel clamp. Removed front door panel. Removed old tub clamp. Then removed torn tub seal. Installed new tub seal. Needed two sets of hands to install new tub seal. Pretty tight installing the new tub seal around drum lip. Might be a good idea to heat up or let your new tub seal soak in water prior to installation. Once tub seal was installed, I installed new tub clamp then re-installed the door switch. After that, I put the front door panel back on. Then tightened down the door switch. Finally, I installed the top front panel and then the top of the washer.
Parts Used:
Bellow To Front Panel Clamp Bellow To Tub Clamp
  • Matthew from MENTOR, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Drain hose had a split and was leaking
Replaced drain hose
Parts Used:
Hose, Drain
  • Jace from SELLERSVILLE, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
3 of 6 people found this instruction helpful.
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pump impeller broken
Only needed a pair of pliers for the clamps on the hoses connected to the pump. Removed the old pump ( no tools needed) and reinstalled the hoses. Works like a charm!
Parts Used:
Washer Drain Pump
  • Steve from OHATCHEE, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
1 person found this instruction helpful.
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F21 Error - Water in washer not draining.
This repair is something even the most casual DIY'er could accomplish. What made this even easier for me was the fact that my washer was on a pedestal so accessing the 1/4" screws were extremely easy. There is no need to tilt or lift the washer. Just open the drawer and all three screws are visible. It also made draining the water out of the washer very convenient. The video perfectly describes how to accomplish the repair and allowed me to diagnose the problem by taking off the panel, opening the trap door and allowing the water to drain into a small trashcan until all the water is removed. I could physically see that the impeller was detached from the motor and found the culprit that caused the problem - a small vile of eye drops... From there, ordered the pump, two days later, replaced it with the new and I swear the new pump must be stronger than the original because towels come out near dry after a spin cycle. Very satisfying repair!
Parts Used:
Washer Drain Pump
  • Christopher from GLENDALE, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
1 person found this instruction helpful.
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Washer would not drain
Checked for 120 V AC at pump connector. It was present . Pump was hot. Ordered new pump. Changing the pump is a piece of cake. Just tilt machine back and rest on a brick. Remove 3 5/16th screws . Disconnect 2 hoses and 1 plug. Took 10 minutes tops. Back in business.
Parts Used:
Washer Drain Pump
  • John from ABILENE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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wouldnt pump water out
raised front of machine about 6 inchs bigest pain is getting water out after that its easy.open drain just a bit other wise it will pour out all over about 4 pots worth if its full
Parts Used:
Washer Drain Pump
  • frank from housatonic, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Drain/Pump bellow (washer tub to pump hose) punctured. Leaked excessive amount of water.
Removed top lid (only to be able to remove pressure sensor hose easily). Removed hose clamps and tied the ends together in order to keep in loose position. Then squeezed the damaged hose up between sidewall and tub to remove pressure sensor rubber pipe. Installed Hose with clamps tied in the loose position with thin wire. Attached the pressure sensor pipe. Loosened the thin wire holding clamps loose. Tested for leaks by running washer. Leak repaired.
Parts Used:
HOSE
  • Vern from LAREDO, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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mice chewed thru hose
Pretty straight forward , It is a tight work are especially laying on your stomach. To make installation easier I recommend buying a 3-4 inch hose clamp instead of trying to use the old pinch style clamp. You will only need a zip tie if you reuse the existing clamps. remember to remove the plastic ball from the old rubber hose into the new hose.
Parts Used:
HOSE
  • oscar from MEMPHIS, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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The hose from the detergent dispenser was dried out and cracked. Causing it to leak water during the different cycles.
I followed the video that accompanied the parts order confirmation. The replacement of the two parts, bellows and hose, were pretty straightforward. The job took a little less than an hour with little aggregation.
Parts Used:
Washer Dispenser Hose Bellow To Front Panel Clamp
  • Terence from FOUNTAIN, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Water leak
Removed top and front lower panels remove door panel.Remove ring from boot seal don’t damage seal.Replace hose,reassemble.Job is a lot easier if you purchase tool to re-install door ring seal.Tool is available from several sites on the net.
Parts Used:
Washer Dispenser Hose
  • Robert from CHESWICK, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Latch broke
Boyfriend followed directions and YouTube and I’m sooooo grateful!! My door shuts easily.. I love my machine and my man with your directives and your parts made my magic happen!!
Parts Used:
SCREW Door Strike/Hook Clamp, Support
  • Yvonne from BLAINE, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Water was leaking from what appeared to be from around the concrete counterweight
After further investigation I realized that the original dispenser hose from the soap bin to the inner tip was the cause of the leak. Before this repair, I replaced the bellows. And as part of that replacement process you have to remove the washer dispenser hose from the inner tub so that I could complete the bellows installation. However when I put everything back together the old washer dispenser hose was leaking terribly. This was fixed easily with a new hose and an 1-1 3/4 inch hose clamp. I found an installation video that allows you to come from the top down to replace this hose but for my model of washer and because the drier was stacked on top, I took apart the front of the washer since I learned from a different video how to do this in order to install the bellows. No more leaking at all with the new hose.
Parts Used:
Washer Dispenser Hose
  • David from LIVONIA, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Old hot water inlet hose had budge at both ends.
Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.
Parts Used:
Inlet Hose - 5 FT
  • Jimmy from MEMPHIS, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Washer posting a f6 error
This was an easy fix . PartSelect was quick and had all the info I needed to repair my washer. Plus shipping was super fast. Thanks
Parts Used:
Temperature Sensor
  • Robert from Salt Lick, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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All Instructions for the CHW9900WQ0
46 - 60 of 95