The hard part I thought, was to find the part I needed. Not so with Part Select. It took less than a minute to find and order. The new part showed up in a few days. I noticed the new part was a little differant in a good way. The socket porition was a little deeper making it a little better. The microwave works great now.
I'm writing because I have never in my life had such an easy time finding a part, ordering it, and receiving it! Your service is truly unbelievable. I still don't believe it and I experienced it. Nothing went wrong and it could not have been easier. Please don't go away.
After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.
Glass rotating tray cracked and broke when cooking
This is the tray the glass cooking tray rest on and rotates the glass during cooking. The metal tray was installed upside down. The rotating glass tray was not properly installed. The oven was at a very high temp. and the weight of the utensil on the glass was not supported correctly. Result, big " pop " and broken glass tray. Note this is the second glass repaced. The first one dropped while removing it from the oven. It stuck to the bottom of the cooking dish and then fell to the floor. Pop, big breakage. Maybe you can learn from my mistakes.
Microwave would only heat food items to a warm condition
Removed microwave cover using screwdriver and anti tamper bit available at local hardware store. Megnetron had broken magnet making discovery of deffective part easy. Removed wire connector and three screws attaching magnetron to case, removed magnetron and installed new item in reverse order. Installed cover and made popcorn for operational check of microwave. Happy days..........
PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.
This is a GE Profile Microwave/Convection Oven that has the Built-In Kit. The microwave is really a countertop oven that can be placed in a cabinet for a built-in look. The removal of the shroud was easy but it takes two people to remove the oven from a high cabinet location. Once you get the spacer pieces off with a regular Phillips, you will need a Security Torx set to remove the screws around the rear of the cabinet. Once the cover is removed the bulb is easy to locate mounted upside down behind the control panel. One screw holds the bulb in place, so remove it, replace the bulb and reverse the assembly procedure. It takes about 30 minutes but will save you between $75 and $150 for a service call. YOU WILL NEED A SECURITY TORX SET that can be purchased at your favorite tool shed.
First unplugged the microwave, took top grill off, took control panel off, took wires off and used color coded tape to make sure they went back in right places, took fuse out and replaced it and put every thing back and it all worked fine and to top it off my wife did it all. So it was pretty easy.