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CCE3401W Jenn-Air Cooktop - Instructions

All Instructions for the CCE3401W
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Three of four burners were inoperable
This was a repair project on a Jenn-Air built-in stovetop, which I had trouble finding instructions on how to disassemble. My particular problem was that three of the four burners had no temperature control. They were either on high or off - no such thing as simmer. This is opposite the problem described as a normal indicator of burner control failure. Usually the burner just goes dead. The hardest part of the repair was accessing the metal plate the burner controls are mounted on. First, I flipped the circuit breaker to the stovetop. It will shock the cr@#p out of you if you don't (I have experience from poking around down there without turning the power off). First, I had to remove the two burner inserts. The left one lifted from the top and the right one lifted from the bottom. Don't lift them past about 30 degrees. They are meant to lift up just enough to clear the tray well and then slide out. After removing the burner inserts, I was able to unscrew the eight fasteners holding down the stovetop rim. After removing this, I pulled out the trays underneath the burner inserts and put them aside without unscrewing the ground wires that attach them to the stovetop chassis. After removing the two screws holding on the active burner indicator lights, I was able to pull it up and lay it aside. Then I had to unscrew the two large brackets under the cabinet to loosen up the stovetop chassis so I could lift the front of it up an inch from the cabinet to enable me to unscrew two small metal screws that attach the metal plate holding the burner controls. After removing the two screws holding each burner control to the metal plate, I could unplug each of the five wires from the old controllers and plug them into the new controllers, in turn, before reattaching the new controllers to the metal plate. After repeating this procedure two more times, I reversed the process to reassemble the stovetop and voila, turned on the power and it worked perfectly. The result; a happy wife. For today.
Parts Used:
Surface Burner Switch
  • David from Woodbridge, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Jenn-Air CCE3531B - Left Rear Dual Burner was Stuck On
Here is what I did with new switch (part#12002125) and it worked. Connect jumper to P1 and S1. Split the 2 red wires and put new spades on the ends, then put the red wire from left front switch on P2 and the other red wire from the right rear burner on 2. Blue goes to 4. Purple goes to 4A. Black goes to P1. Orange goes to S2.
Parts Used:
Dual Surface Burner Switch Kit
  • Jeff from Kent, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
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The front left side burner was broken.
We lifted the glass top, uninstalled the old burner and installed the new burner in it's place. It worked right away - and is still working. No other tricks the new burner was a perfect fit.
Parts Used:
6 Inch Element with Limiter
  • Yelena from San Francisco, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Hotplate not working
Removed two screws holding cooktop to oven. Unlike the video, the cooktop was not detachable as the wires were hard-wired to the range, so I had to prop the top up with a 6" block of wood and was working upside down. I replaced the element and everything worked just fine.
Parts Used:
6 Inch Element with Limiter
  • Anthony from Louisville, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The dual surface burner would come on and go off intermittently when the switch was turned to off.
Thanks to the highest rated user comment and following his instructions the switch exchange was easy. The supplied instructions were of little to no help and confusing. The hardest part was getting to the two side top Phillips screws because the granite counter top was in the way necessitating raising the stove till the screw heads were exposed. Once raised the front cover was easily removed after undoing six screws. The cook top did not need to be removed. Either of the supplied wires would work and only one of the two was needed. The replacement switch performed far better than the original.
Parts Used:
Dual Surface Burner Switch Kit
  • Gary from Bend, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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surface burner failure
Lifted the range top about 2 1/2 inches, removed the ceramic top and replaced the burner. Tested the burner before replacing the top. Everything worked fine.
Parts Used:
6 Inch Element with Limiter
  • Gerald from Hot Springs Village, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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Original burner stopped heating up
Unscrewed three screws securing the glass top. Lifted glass top and wedged it open. Took a picture of the current wiring. Removed old burner.Compared male contact points on new and old burner. Plugged new burner in appropriately. Note: The new burner is MUCH hotter than the old one.
Parts Used:
ELMNT-SURF
  • John from Nesconset, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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All Instructions for the CCE3401W
46 - 52 of 52