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Door catch was cracked
Incredibly simple! You just pop the other plastic catch out with a butter knife and pop the other on in. This is the second time I have done this over the last 4 years or so.
Turn off Gas, unplug electric cord, remove rear cover, remove two screws holding the lint trap to the top, raise top flip[ping to the back supporting it not to damage wiring, remove bottom front cover, remove door springs, remove front cover, disengage belt tensioner, remove drum. unclip right side roller and remove, unbolt left wheel mount from the rear and the bracket in the front, remove clips or cut off (new ones come with new clips). clean the wheel shafts, light sanding if needed, apply light coat of lithium grease. replace wheels and reassemble dryer in the reverse order from disassemble. roll drum by hand after front back on to ensure it rolls without catching. Finish and test.
Followed the video instructions which were comprehensive, easily understood, and prefaced with a listing of necessary tools. Completely satisfied with parts and supplementary information.
Dryer making excessive noise; then continued to blow circuit
Attributed excessive noise to age of dryer, upon closer inspection, a dish towel had become caught at rear of drum because the drum support rollers were damaged causing the drum to create a space in the rear of the drum. This was large enough for the dish towel to be caught. Originally I thought that the thermal fuse had blown the circuit-which should occur in an overheating situation-however the loose drum had worn through the electrical wire leading to the door switch because it was not properly seated on the rear drum rollers. the wire was repaired with a wire nut, rear drum rollers were installed and it is working again. thank you for the extremely fast shipping
Took of the btm pan and the top to be able to remove the front. Raised the drum enough to replace the right hand wheel. ( the old ones had already been removed) Replace the left hand wheel and bracket. Re assemble the machine. Worst part was trying to do all this with the can of beer in one hand!!
After checking out the website and the videos posted to YouTube, I decided that I should take a chance and try and repair the problem myself. I am not in any way mechanical, and for me personally, this was a huge job. The instructions and the video were so clear that it made the job easy. Taking out the dryer drum was a concern, and although not heavy, I used a friend to hold it in place when I was putting it back together. My only small issue was when I was removing the rollers. I had some difficulty taking off the plastic locking washers but other than that, it was a breeze. The videos posted are great and very easy to follow. While doing the above job, I also replaced the dryer belt and heating element, both of which I followed instructions as per video. The dryer is running very smooth, and is the quietest it has been for many years. Very happy with all aspects of service advice and videos.
Took 3 screws out used the putty knife to pry the door a part then used the pliers to remove the old door catch and then sapped the new one and put the door back together and I was was done in less than 10 min.
Dryer was making a loud rattling noise and shaking
I watched the part select you tube video that links specific loud dryer noises to specific broken or loose parts. It allowed me to identify the part I needed, which I ordered through their website. Two days later, I had the part and installed it, with help from another online video that showed me how to take the dryer apart to install the drum support roller. Thank you, the information provided made the repair quite easy. It works perfectly now!
Well turned off power by unplugging it. Took a Phillips screwdriver and took the 2 screws out from vent and then took a flat head and left up each side to access the inside of dryer. Then used screwdriver to take out screws to switch and then disconnect the power cord to that. Reverse the procedure and it was so simple. Ty. Awesome company.
The dryer just stopped working. Couldn’t get it to start.
Watched a you tube video that told me exactly how to do it. Saved us from going out and buying a new one. My husband and I were very proud of ourselves because just to get someone to look at it would have cost us $85. The part was only around $25.
I would not ever consider this a repair. The dryer filter cracked because of my wife put it in loosely. The new one just fit right in. What was so good about the entire process was how quickly I recieved the part. A matter of two days.
