When The Burner Started To Heat (Front) And Then Put The Rice Bag On The Burner. Then The Plastic Bag Began To Burn And The Bag Of Rice Began To Pour Over The Burner. Someone Tried To Clean Up On The Burner But The Burner With Plastic And Hard To Clean The Plastic Off From The Burner.
Just pull the old out from the stove and put new one on the stove and then tested the burner that is working fine. Thank you very much for order the part. Have a great day.
Burner no longer connected with electric power source
I had determined that the the burner itself was no longer capable of connecting because when I removed another burner and inserted it, it worked just fine. Also, the defective burner had not worked when inserted into another outlet. I was delighted to be able to purchase a replacement so quickly and easily on my own, without having to call a repair person or seek a retail outlet.
Two of the screw holes in the new tops do not line up with the holes in the existing pans.
I had to remove the clip attached to the edge of the pan holding the wires so I can push the top down more for the holes to line up. The thickness of the clip prevented the holes to line up.
The surface burner element burned out on my 20 year old Jenn Air electric stove.
It was so easy to order a new one from your company. And it arrived in less than a week! I slipped it into the electric outlet and it worked perfectly. THANKS. Wanda Major