After noting frost in freezer Right rail started to jam. Noted freezer door was closing crooked. Rail replacement resolved issue. It had been frosting up for some time so Rail must have been broken for a while. Check door seals they were not closing flush.
Replaced old hose and installed the new one. Was very simple with the instructions in your email..... step by step, could not of been any similar.... you guys rock
This is a mater of sliding the old tray out. Cleaning the tracks and sliding the new one in. I have had to replace the rollers on the previous drawer. But not this time. which that took approximately 20 minutes Please note: while the drawer tray is out by cleaning the tracks it gets the little plastic particles off and makes the new one easier to slide. Really should be taken out and cleaned periodically so track and drawer slide easily anyway.
Once I determined the problem to be the ice maker I got on line and came across "Part Select" website, I simply put in the make & model # and I quickly found the part I needed and placed my order, much to my surprise I received the replacement part the next day. The removal and installation was extremely easy, I simply removed two "Allen" head screws holding the ice maker in place and removed the unit, next I un-plugged the electrical coupling and removed the ground wire. I installed the new part in the same manner the entire process took me less the 15 minutes, and most importantly we had ice in less then 2 hours.
The base table which holds the two drawers at the floor of the refrigerator was cracked.
I removed the old table, removed the glass, as the new part did not come with glass and removed the front side support. I simply installed both the glass and support on the new part and re-installed the parts. Couldn't be more simple!!!
Wrong parts sent twice. One of the parts was a substitute 2" too long
Unable to complete repair, had to send parts back Part should have been PS11732074, but got PS11732704- wrong part This was a substitute part and was 2" too long
Waiting for refund on this part. It cost me $14.50 to return it by UPS!!!
the ice bin was extremely easy to set in....no explanation necessary however, The customer service left a lot to be desired!
The ice bin I ordered did not arrive on time and, when tracking indicated it was delivered, it was not here. I notified customer service and was told that they would cancel that order and I could order again.and make a payment, to include shipping, again and I would be reimbursed. Two days later the first order showed up. I notified customer service that the item had shown up and I installed it therfore requested the second order be deleted. Was told that it was already enroute and they would send me necessary paperwork to return it. upon receipt of the paperwork I followed the instructions bur, when I contacted UPS (as directed) was advised that I would have to pay shipping of about $19. unless Partselect requested and paid for shipping and sent me the shipping label. I received the shipping label but, when I contacted UPS was advised that I would stoll have to pay to have the item picked up at my house and, unless I wanted to pay that cost I should deliver the package to a UPS pick up location........all the way across town through heavy traffic, about 25 miles. I should have kept the second bin along with the first, given it away or thrown it away and the cost would have been re imbursed. Trying to do the right thing, I was responsible for additional cost and aggravation .......Thanks a lot!!!!
Easy job. Just don't get the parts from this place. First part was no good and delivered was past deadline after I paid for expedited shipping. Had to get new part delivered which in three days increased in price and then still waited for ten days WITH expedited shipping. Have not been reimbursed for first part that was no good AND my expedited shipping fee. Shop somewhere else.
