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Ice chute would not open.
Removed ice dispenser and display with small screwdriver from front of the fridge. Pried out the whole piece slowly. This exposed the motor that activates the chute. Plugged in the new motor before any removal to verify the motor was the problem. When it worked, removed old and installed new. 3 screws. Piece of cake.
I installed the new 3 wire ice maker very easily, but it was defective. I was told that instructions for the return of the defective part would be sent later due to the virus. I have never received the return instruction. I did receive a credit for the defective part. VERY Satisfied with y’all’s service. Waiting for return instructions if y’all still want it back. Thanks, Thomas Pennebaker
Thanks to videos on You-Tube which showed step by step removal and replacement. It was a simple process. only thing missing on the video was information on the green ground wire.
The repair was an easy replacement. The problem was the LG part was no longer available from LG or any of the other places I tried. The PartSelect customer service representative was a true professional and did an outstanding job of helping find the correct part (LG's diagram was unreadable) and cross-referenced it to find the the part that PartSelect actually had in stock. I had the part in four day. The best customer service I have had in years. I lost his name but the order was 13449146. He deserves a raise!
I ordered the needed parts, the correct ones I thought, but when they arrived, I realized they were the wrong parts shipped to me. The reason the wrong parts were shipped to me was because PartsSelect failed to advise me there were none of the parts I needed available so they shipped the left hand basket assembly, door, versus the desired right hand basket assembly, door. I then had to return the wrong parts shipped to me, at my cost of ~$25, and await a refund for the wrong parts originally shipped to me. That's how I did the repair.
Opened the box. Removed wrapping. Washed the new part. Unloaded old basket. Removed old basket. Set in new basket. Loaded new basket. Closed the door. Even an 80 year old can do it!
unfortunately my fridge stopped working. I purchased another but wanted to try and repair the old one. when ew one arrived, the old one was supposed to be put in garage but instead was hauled away. Had delivery return next day but they had as already removed and lost the handle screw for the bottom freezer and the screw that holds handle in place. ordered the handle screw and picked up the nut. very simple to install the screw and put handle back on.
I called LG and followed the instructions given over the phone. The instructions couldn't have been simpler. Disconnect the appliance for several hours and then connect again. I disconnected the appliance overnight, cleaned out the freezer, and reconnected it. Problem solved. Did not need to call a repairman and did not use the clips.