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Broken spring on flapper door
Unplugged the frig and removed two phillip screws on flapper door of left door... Unplugged the electrical connector and removed flapper... Picked up new flapper and snapped electrical contractor together... Slid new flapper bar into place and inserted two phillip screws... Job complete in 15 minutes...
The spring broke on the flapper (mullion) on my refrigerator. I sent a chat message to PartsSelect (they answered right away) to see if they had a replacement spring but it was not available so had to order the whole mullion. They gave me the part # I would have to order. It arrived quickly. The new mullion didn’t have a visible spring but it worked the same if not better. I just had to remove 2 screws on the center plate on the existing mullion, pull the plate out enough so you will be able to slide the mullion (the wires are under the plate kind of like the ones you see on a ceiling smoke detector) but you can’t get under the plate until you release the mullion. Push up on the mullion so that the plastic tabs on the top and bottom are released. Once the mullion is released (you have to hold it), you’ll see the wires. Unhook the wire part by just pushing down on the little tab and remove it. To install the new one, just reverse the steps. Align the top and bottom plastic tabs to fit into the slots, just enough to hold it in place. If the plastic tabs are not already flipped out, you’ll have to just flip them out. The top tab does not have tension but the bottom tab has tension so just push on it with your finger to flip it out. The plate covering the electrical is a rather tight fit and you have to make sure the little tab on the inside of the plate is above and behind the tab on the inside where the wires are so it slides behind it so you can get it in position before sliding the mullion back down into place and the electrical plate is in place too. Then screw the 2 screws back in. The hardest part is holding the mullion while un-attaching the electrical and just make sure you stuff the wires in enough so you can get the plate back in position. I’m a 75 yr old woman and managed fine by myself. At first when installing the new one, I couldn’t slide the mullion down enough to get the electrical plate in position and then realized I had to have the little tab inside the electrical plate behind the tab inside the wire compartment so they didn’t hit one another when pushing the mullion back down. Then, all went fine.
Wrong parts sent twice. One of the parts was a substitute 2" too long
Unable to complete repair, had to send parts back Part should have been PS11732074, but got PS11732704- wrong part This was a substitute part and was 2" too long
Waiting for refund on this part. It cost me $14.50 to return it by UPS!!!
This is the second time they have mailed me the wrong spring. I talked to someone the last time and explained everything About my refrigerator. I had a Repair man come and try to put this part on my refrigerator this time and he told me that this spring is not for this side of my door. The first tim
Expensive to have repair man come out and find out that I’ve been mailed wrong spring again. My icemaker is on the left hand side this is the side of refrigerator- I need the spring for left side with the ice maker. Twice they have mailed me the Wrong spring that goes on the right hand side I have tried to explain this to the person that waits on me. Do I have to pay for another spring and mail this one back ?i have mailed one back and postage is getting expensive.
i changed the filter and was able to get water to the white coil at the bottom of the dispenser (left door) but could never get water to the icemalker.i also replaced the pump at the bottom of the door as well as the green ebr699172 dispenser electrical board.still can not get water to the icemaker.any help will be greatly appreciated. paul
Go to this site on You Tube to watch the "how to" replace the gasket retainer. The retainer I needed did not come with brackets or the cam you will need. You will need transfer them from the old retainer to the new one. Not hard, just be mindful of position of the items you remove to put them back in place the same way. A metal rod holds the brackets and spring in place with a screw on one end to prevent rod from sliding off retainer. The cam has a screw that holds it in place, use from old retainer. If the old cam is not broken use the one from the old retainer. It is not hard and you will save $$$ that you would pay an appliance repair company.
