These are very flimsy and brake easily. But it is easy to replace. Slide out, slide in. However, I received the wrong door shelf so the repair is impossible.
The past I ordered was broken upon delivery. I asked for a replacement and was refunded the charge. Tried to contact you but "due to covid" you aren't taking calls. Net result: I ordered the part from another source, got it, installed easily. Won't use you again.
The two deep shelf bins on the right hand door split from either the weight of the sauce bottles or manhandling by the cleaners.
1. I ordered a shallow bin which fit the left hand door by mistake as I couldn't enlarge the pictures. So when it arrived and I realized it fit the left door but not the right door I went back on line and had a chat with a wonderful chat person who ordered and sent the 2 right hand shelves., As it happens the drawings on the website were so small I did not realize that the bottom right hand shelf should have been shallower to accommodate the vegetable bin on the bottom of the refrigerator. So I removed the butter bin with the flip top and moved all the shelves up to clear the vegetable drawer and give me the same amount of storage as I had to begin with. I also think the replacement bins are a marginally heavier plastic and therefor may last longer.
The glass was ordered correctly. The part was too big for mt refrigerator. I tried to send it back, but I got no reply. I tried cutting the glass to size and it shattered. I wasted 60.00 and im disgusted with your company.
Now that you have to buy a complete assembly that includes the drawer in the classy window it's very simple to replace however you buying parts that you don't need simply because G no longer makes the window. Which I find rather odd being as though that they make the whole assembly think and sell windows by themselves for less than 2/3 of what I spent through the whole assembly
Removed ice bin Unscrew the 3 screws. Lift ice maker for the bottom to remove it but do not pull it until the power is unplug from the part. Install the new part the same way you removed the old part. Turn the switch and waiting 48 hours before the ice bin start getting ice
The spring that connects the flipper assembly to the left door broke.
Removed the 2 Phillips head screws that attach the flipper assembly to the door. Slide the flipper assembly up to disconnect the top & bottom bracket. Disconnect the quick connect wire assembly behind the center hinge bracket and remove the flipper assembly. Install the new flipper assembly in reverse order.
ICE MAKER WAS LEAKING WATER ON THE FLOOR / CRACKED TRAY
REMOVED 4 SCREWS HOLDING UNIT IT DISCONECTED PLUG TO CONTROLER AND REMOVED IT BY PULLING OUT ON THE BOTTOM FIRST. TO INSTALL SLIDE THE UNIT UP AND IN FROM THE BOTTOM CONNECT THE PLUG AND INSTALL THE SCREWS. THE TOP SCREW HAS A PLASTIC SPACER WASHER. UNIT WILL NOT START TO MAKE ICE UNTILL IT REACHES TEMPATURE, GIVE IT TIME. WATER DESPENSER WILL WORK. CONTROLS ON THE FRONT OF THE DOOR WILL LIGHT UP NORMALY. I REMOVED MINE WHILE WAITING FOR PART TO ARRIVE, 4 DAYS. EVERYTHING WORKED EXCEPT WATER & ICE DESPENSER AND CONTROL DISPLAY ON THE DOOR.