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Factory crimped end of link cord pulled out of plastic fastner that hooks on door.
Removed 2 screws that fasten dishwasher to underside of countertop. Pulled dishwasher out from under the countertop for access to sides. Hooked link on door, threaded cord around 2 wheels, hooked spring to back of dishwasher, stretched spring and hooked to eye on end of link cord. I found it very difficult to hook spring to link then try and stretch spring to hole at back of dishwasher. Easier to pull spring and link towards each other and connect. Note: This link was actually different from the original. The plastic end that connects to the door actually hits the first wheel when door is closed but it doesn't seem to prevent the door from locking properly (old design was better). However, I shaved this plastic end to provide better clearance.
First, I bought the door balance link to replace the broken links that connect to the springs.
Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring. The only reason my repair took as long as it did was because there was so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.
The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.
thought it could be due to the overfill control switch,so ordered one and replaced one in the washer. However, it did not solve the problem. Having a repair company coming to look at the dishwasher. Tipped the washer on its back and switch was readily accessable. Only had to open plastic covering over the switch, disconnect the wires and install new switch and reconnect the wires.
Hardest part was pulling dishwasher away from cabinet, making sure to not disturb water and drain line. I replaced both door springs which are on the two sides and attached to the dishwasher frame towards the back. This necessiatated pulling the dishwasher about 2/3 out of cabinet. After attaching both springs to frame, replacing the balance kit was a breeze .One screw to remove and then replace with new pulley unit. Attach the supplied cord with attached fittings to spring and then around two pulleys and mounting point on frame. Done . Push dishwasher back into cabinet, reattach two screws to underside of counter. Probably did not require new springs as they seem heavy duty and were not broken upon examination but ordered them also and replaced just in case. Most problem would be with broken cord in balance link kit
Looked on you-tube and it was so easy. Pump on bottom right. unplug pump and do a halfway turn. Plug the new one up and place the pump on, and turn halfway and its on. START your dishwasher
A plastic retainer pin for the bottom kick panel was missing.
simply line up the new pin with the rectangular slot in the kick panel and metal panel behind, slide the pin in and turn it with a flat blade screw driver. NOTE: the original pin was black. A black replacement part cost $29 plus shipping! A knock-off pin was only $6 plus shipping. I got the cheap one and colored it with a black Sharpee marker before installation.
After I finally got the right parts and installed them I discovered that even though I had bought the OEM part for my dishwasher it not only didn't fit but prevented me from even getting the upper rack back in the dishwasher. The dishwasher won't work with out the upper rack properly in place. Every part store I looked at offered the same part for my dishwasher so obviously Whirlpool made a huge mistake. Since it's not possible to get the old parts back on (one of them was broken anyway which is what started all of this) I had to buy a new dishwasher. I did contact Whirlpool by email but got no response. If you own a Whirlpool dishwasher be very cautious buying any replacement parts.
transfer wheel racks, rack height adjuster and upper wash arm to new rack
The repair was similar to the very good video provided by PartSelect. However, I did make a few changes. The new rack was slightly different in the front side compared to the old rusted rack. After I removed the old rack from the dishwasher, I placed the two racks side-by -side to make sure they were compatible. They were identical in the rear structure and overall size, so I proceeded to change out the wheel racks, rack height adjusters and upper wash arm to the new rack. I suggest transferring each part one at a time so you can get the spacing correct. Also, in my case, many of the items needed to be washed with water to remove soap buildup in these parts before moving to the new rack. I would also suggest putting the upper wash arm (needed in this case) on the new rack last. The total job took me about an hour including washing or rinsing all parts and reassembly. This is an easy job, just take your time and do one item at a time so nothing gets mixed up. I used a drill driver to remove a total of 4 Phillip head screws for the rack height adjusters but a regular Phillip head screw driver would work as well.
Follow the u tube instruction. Replacing the pump was very simple and easy. The hard part was getting the dishwasher out of the cabinet and back in again.
With a little pressure, I was able to push off the broken wheel pieces with my thumbs. I was able to snap on the new wheel pieces really easily. This job took less than 15 minutes to replace all 4 wheel pieces.
