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All wheels on lower dish rack wheel assembly were broken making the dish rack very difficult to push into dishwasher and remove it.
All four original wheel assembly's were difficult to pop out so used pliers and cutter to brake original part and remove it. Nothing on the original wheel assembly was needed for the repair so braking them off was ok. The new wheel assembly parts, with two wheels on each (4 total), two wheel assembly's on each side of the rack, were easy to install- no tools needed. Each wheel assembly just popped right into place.
Replacing the rear wheel assembly isn't as easy as replacing the front, which took 5 minutes. You have to align the tine row, so it takes a few minutes more. But I'm a tiny woman with long nails, and if I can do it, you can do it!
Just watch the video, follow the directions, and you can't go wrong.
Turned off water supply to the unit. Removed plastic cover at bottom front. I only had to disconnect the copper water line to slide the unit about 1/3 of the way out. I then was able to reach the wires, disconnect them and use a stubby box/open end wrench (5/8? don't remember for sure) to remove the plastic nuts. I then opened the door, removed the bottom basket and slipped the element right out. Installation of new part was reverse.
Door would not stay up unless closed - broken door spring
Pulled out dishwasher to access the sides. Removed onld lines and then unscrewed pulley from frame using socket / nutdriver. Replaced pulleys with new units supplied in the kit and then threaded new lines onto door and springs. Repair complete in less than 5 minutes.
The right hand nylon link broke & the door would fall open with the spring tension gone
remove the bottom plate with a nut driver and back off on the front leg adjusters. Slide out the dishwasher approx 8-10 inches and remove the broken link. The new one goes on easily. Look at the opposite side if in doubt as to how to attach. Slide the unit back in and tighten the leg adjusters until the unit is secure. reattach the lower front panel which hides the leg adjusters, etc. You're done!
I pulled the dishwasher out just over half way to access the spring area. Unscrewed the old assembly and screwed the new one in it's place. Attached the string line to the spring, wrapped it around the assembly and attached it to the door hook. Repeated procedure on other side. Problem solved.
My 2 yr old sat on the dishwasher door while it was open. It snapped both the links on the door causing the dishwasher door to drop every time it was ajar. It was a real danger to the kids or to anyone else unaware of the door given its weight.
I ordered the part from Part Select based model and some of the posts that it was something you can do yourself. Park Select was outstanding as got the part next day and got direction from others (thank you). I did not have either side of the door working so no real gauge but finally understood how it worked once I did a search online for a picture.
Recommendation: if both links (rope) are broken, you will need to hunt down the springs on side/back of machine. The part with small hole connects to the spring, the other to the door. Make a reverse S with the rope through the pully system for tention. I did not initially do the reverse S and the part popped of the door once I closed it. Otherwise, easy thing to do and certainly do not need a repair person.....if you need picture, do a search on dishwasher door pully system
Pulled dishwasher from under the counter and replaced the plastic part with the new part and attached the new cord to the door spring and to the replacement plastic part. replaced the dishwasher under the counter and replaced the kick plate. All Done.
Hardest part of job was sliding dishwasher out. Put in wood floors so limited free space. Had to lower fron foot pegs first, then remove 2 screws from top that held unit steady. Once dishwasher was out a good 16" cords were easy to replace. Did not replace bracket that came with kit. Cords attach to heavy duty spring.
We pulled the unit out and were able to easily see where it broke. We replaced it relatively easy, pushed dishwasher back in; however, somehow the pump seal got broken in the process so now we have to replace the pump. This was totally unrelated to this repair - only can assume it happened when we pushed the unit back into place.
Door balance springs disconnected, not offsetting weight of door.
The door balance springs are connected to the door via a nylon cable which snakes through a couple of pulleys. The plastic fastener on the end of one of these cables separated, so the one remaining spring was not able to offset the weight of the door. Easy to fix, just slide the unit out about 15 inches (remove base plate, and undo a couple screws on top) then replace cables. You can buy just the one cable, or for a couple bucks more, both L&R cables and new pulleys. Replaced the pulleys on my unit at the same time (remove one screw and twist out) since the replacement parts were of better quality than my factory parts. Don’t pay a repair guy $250 or more to fix this for you. It’s easy.
1st pull dishwasher out. attach the new cable to the spring. reinstall the spring on the frame. Use pliers to pull slack in the cable to attach the cable to the door. The hardest thing about the install was putting the screws in the side of the dishwasher to the cabinets.
Fairly easy. Undid the two screws on the kick plate. Then used pliers to undo the leveling legs and pulled the dishwasher out from under the cabinet. The dishwasher is hard-wired with extra electric cable. The drainage tube is flexible and there is extra so I did not have to worry about disconnecting anything. I then attached the new door cable link to the spring. Using the Needle-nosed Vise Grips I pulled the cable so I had enough to make the connection on the door piece. Done. Then I put everything back.
