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Drive Coupler worn out
Kitchenaid has a site for self repair videos. I watched the video and did what they suggested. You have to pry the drive coupler off its drive motor. It is screwed on and you can't unscrew it. So you are actually stripping the drive from the motor shaft. It seems destructive at first but just work it gently and keep the housing surface protected from the screwdriver shaft so as not to scratch it.
Continue to pry the coupler loose evenly by gradual turns and prying until it comes off. It will take about 5 minutes or so to do it firmly and evenly as you spin the shaft 30 degrees at a time.
Then you just clean off the shaft screw of any old metal shavings remaining from the old coupler and gently screw on the new one (counter clockwise)so as not to strip it.
Good as new. I love the Blender and the cool blade for making smoothies.
I followed the instructions as provided and as seen on your video. If I had not seen your video repair clip I would have had the blender all apart. Thanks. I saved an expensive appliance.
a special wrench should have been provided, due to the small space available under the coupling. I had to cut the existing damaged part off in order to grasp the shaft, to remove the old part.
you should provede a wrench and instructions with future sales. the average person would have returned the part for credit, and bought a new blender. i repaired it. L. Clauss, ME.
As per instructions provided plus other internet advice, we used a large (10 in) flat blade screw driver to pry and remove the existing damaged coupling. There was a small amount of aluminum thread residue left from the old coupling on the motor shaft. We removed this debris, 'lefty tighty'd' the new one and we were blending again! Really simple. We thought about making a 7MM wrench, then we went to our bicycle repair tools, but we the smallest Shimano we had was 10MM. All is well, we have used the blender 3 times with ice and thick stuff with no problems.
Followed the enclosed directions, Pried the drive coupling off the shaft with a screwdriver, cleaned the soft metal chips off the threaded shaft and screwed on the new coupler.
The rubber drive coupling is made of rubber so it easily self destructs, and did after only 1 1/2 years of service.
The instructions provided an easy repair. I just followed the recommended procedure and the repiar was a snap. Thanks for the quick delivery too, I really appreaciated that.
Per directions, I pried the drive off the screw. I was surprised that the drive came off the screw by just a prying action, but that's how it's done. The metal base to the drive is softer than the screw so there was no stripping of the screw threads. Then I just threaded the new drive onto the screw and done.
The longest time spent was in getting the part out of the package and reading the directions. All told it took less than 5 minutes.
The rubber part of the drive appears to be very brittle as it chipped off the drive gears. But it was easy to repair and they do last about 5 years.
My husband actually did the repair and he simply followed the instruction that came along with the Coupling part ordered. Within 10 minutes, he was done with his repair. We were both happy and surprised. I thought it would be difficult for him to do it and I initially wanted to just buy a brand new blender rather than trouble ourselves with doing the repair. With the cost of $15.00 inclusive of shipping cost, the blender is working perfectly and we were able to save money. We are happy with our order and would definitely recommend others to do the same thing. In only takes a few minutes to place the order on-line, about two days for shipping, and about 10 minutes for the repair... What a relief! Thank you to part Select.com :) Deb and Don Dominguez
the drive coupling, plastic thingy disintegrated in use.
When I googled the part I got a video of someone replacing it. It looked so easy I order the part and followed the instructions. Amazingly easy.Thank you.
Exactly as described in installation instructions included with new coupling. Great feeling hearing the sound of the motor and fruit being chopped. Mission accomplished!
Use the purpose made wrench to hold the drive shaft while unscrewing the broken coupler from the drive shaft. The shaft has a left hand thread, so turn the coupler clockwise to remove it from the drive shaft. Then screw the new coupler onto the drive shaft, turning it counter-clockwise. That's it!
I was going to throw this expensive blender in the trash but decided to buy the part instead. I'm sure happy that I found this part dealer and was able to fix the blender since it was quite an expensive item. I watched the video on how to replace the coupler and I was able to replace the coupler within minutes and the only tool needed was a screwdriver. I just gently and patiently worked the old one out and basically screwed on the new one. It was very easy and a woman can easily master this repair! I did.