Went to partselect, found model number, printed blow-up of mixer. Figured out disassenbly procedure. Drove out main pin removing mixer head from stand. Save pin. Drove out pin in mixer main shaft which allowed planetary head to be removed. Save pin. Removed stainless steel bezel to expose screws for removal of bottom half of mixer body. Removed screws and carefully separated mixer halves using two screwdrivers as prybars. Care must be exercised to prevent chipping of paint on body. Separated body. cleaned grease from gears to find actual problem. Removed broken geartooth and grease near broken part to make sure no small broken chips remained. Removed pinion shaft assembly, drove pin from gear releasing broken pinion/shaft. Save pin/ Cleaned grease from pinion shaft assembly using mineral spirits and a small brush to reveal how part could be disassembled. Ordered part immediately on-line. Part arrived 1 business day after it was ordered. Reversed process for replacing pinion shaft. Applied fresh grease obtained from excess already in mixer, spun pinion shaft to make sure grease was properly distributed. Reinstalled pinion shaft assembly. CAREFULLY plugged in mixer and jogged motor to make sure all was free and that mixer worked. If you can repair this mixer, you should have enough sense to do this diagonistic. Keep fingers away from all moving parts, don't touch expposed electric wires. Plug in only after making sure switch is in off position. Jog using mixer switch. Make sure mechanism is free. Complete re-assembly by following blow-up and reversing disassembly steps. It may be good to write down you disassemblly procedure if it is possible that you won't be reassembling within a day or two.
Repair went well after I figured out how to dis-assemble the mixer. Used straight & phillips screwdrivers and a small hammer & punch to drive out 3 pins. Ordered part# PS734233 pinion & shaft as shown in the parts page, it arrived on schedule, received part # 240210-2. Only problem was the new pinion had 10 teeth, the old/failed pinion had 11 teeth. Could not learn from anyone I called at PartsSelect or Whirlpool if the 10 tooth pinion was the correct part to use. The teeth appeared to mesh with the mating gear, installed the new pinion, reassembled and it worked fine. Not sure if it made a noticable difference in the output shaft speed.
The mixer would not spin so I assumed it was a bad worm gear
I watched a video on how to replace the worm gear. When I opened the mixer I noticed a small screw laying in the grease. I removed as much grease as I could and could not find anywhere that the screw would have come from. All the gears turned and looked fine so I replaced the grease put the mixer back together and it worked fine. I am thinking the small screw must have somehow fallen into the mixer when manufactured. So proud of my 70 year old self for getting the job done.
The white enamel coating was breaking off the mixer beater. There was a scrapimg noise when the beater was in motion.
I simply inserted the new beater into the mixer to see if it scraped the sides of the bowl. It fit perfectly and didn't scrape the bowl like the old one did.
Repair is very straight forward. Remove the existing plate by removing the three phillip head screws. Use a regular screwdriver or knife to pop the plate off. (I cleaned the area while I was there but probably not necessary) Position the new plate with the screw holes lined up. Press down to pop the plate into position. Install original screws and tighten. You're done!
The original screw cap would not hold the mixer bowl in place anymore.
The new part was too large for the replacement job, but we used the self tapping screws that came with the mixer and screwed them in from the bottom to open the holes a little more since the original screws were to short to hold the new plate. Then we replaced the screws with longer screws and that seemed to do the trick!
I had a sourdough batch get into the space where dough hook attaches and it got so stuck that nothing - not hot water baths, not pliers and screwdrivers got the dough hook released. I had to open up the mixer following partselect you tube instructions and replacing the parts. What was confusing to me at first is that my 45 year old mixer had an extra screw on top of the shaft that no longer is there for newer models. It took me longer than I am willing to admit to figure that the extra screw is not the result of me skimming the instructions - the original shaft and dough hook went to a friend who broke it attempting to disengage the two parts (the dough turned out to be a very strong form of glue!). The piece is working like new. I preferred the agitator shaft with a spring to hold the end piece tighter, but the new set up without a spring works just fine.
I am not handy, but was able to follow this YouTube video and do this repair easily and successfully: https://www.youtube.com/watch?v=1QsgPIL9FpA
I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to mixing in a few days!
