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Replace freezer door gasket
Removed door from slide bars with small nutdriver, pulled old gasket out of retaining slot, cleaned slot & area around it, pressed new gasket into place with fingers, relatively easy. Used hair dryer to make sure gasket was formed properly and contacted fridge unit eavenly.
Watched Partselect video of P-trap installation.Removed water line & back cover& disconnected wires to water solenoid .Removed old drain tube & old problematic rubber funnel. Used contact cleaner to clean rubber residue from drain line and used a little silicone to aide reassembly. Job went well thanks to video.
This gasket is just friction fit into a molded groove. Easy to pull out and replace. When I googled looking for how to.. all sites described unscrewing a keeper. None described that this (and maybe others) simply has the push-in design.
I was cleaning the fridge and I broke the shelf into ten million pieces
Your service is wonderful! I found the part on my mobile phone with a very quick and simple search, then I called in to order. The ordering process took less than 3 minutes, and I had my new shelf in three days. I dreaded ordering, because I just knew that the replacement shelf would be super expensive, but the whole thing cost much less than I expected--less than a dinner out. Thank you so much for your efficient and friendly service!
Center crisper rail broken and crisper frame cracked
No instructions came with the parts, however, on the website where we ordered the parts was a video that walked you through every step. We followed the video and had the repair done in no time.
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Repair was a piece of cake. My only wish would have been a little more informed on a few other parts I could have replaced as well. It obviously would have increased my cost, but would have simplified the install process, and still would have been cheaper then calling a service guide. I would recommend buying and installing the new gaskets when doing this. And possibly the steel support bar that goes threw the plastic shelf. Removing that bar was the most difficult task, difficult only that if you used to much force, SNAP!! and then your pissed! and have to start all over.
The Freezer defrosted and everything on the top and the bottom spoiled
i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.
replaced the poorly designed "duck bill" drain with this P trap. Very simple repair done by accessing through the back of the refrigerator. The video on this website walked me right through the repair. It did however fail to mention that the ice has to be removed from the inside. I had to remove the drawer face and pull outs. Then the ice maker and back panel are removed. I used a heat gun and screwdriver to chip and melt the ice build up. If one had the luxury of having another refrigerator to move food in to you could just unplug the unit until the ice melts.
The frost free drain behind the freezer compartment clogged and water collected in the bottom of the freezer and eventually came out the door on the right front of the refrigerator.
The other instructions and the video provided by Parts Direct are pretty good with instructions, but they omit two steps. First, if you have an ice maker, you will need to unplug the connector on the back side of the panel you remove at the back of the refrigerator to access the drain tube. Just unplug it and you can move the removed panel to the side without disconnecting any of the water lines. Second, the instructions say to just reconnect the "bottom end" of the new p-trap drain to the drain pan at the bottom of the refrigerator. They don't tell you there are two places to connect the new p-trap to the drain pan. The original tube/trough connected to the one at the back of the drain pan on the left (viewed from the rear of the refrigerator). At first, it looks like the new p-trap won't reach to it for the connection, but if you look closer, there is another connector to the right of the original one that the p-trap connects to properly. Replacing the drain trough with the new p-trap was actually pretty easy and would only take about a half hour. Add another half hour to give the refrigerator coils a good cleaning as they will need it now that you can reach them. The real time consumer, 3 to 4 hours, is needed to use a hair dryer to melt and clear the ice from the condenser at the back of the freezer so the water can drain. Just take your time and all the ice will eventually melt and drain out so the new p-trap will work properly.
