4KSRS27QDW01 KitchenAid Refrigerator - Instructions

ordered a new auger after tearing it apart I found I needed a drum. Thought this might be too much work so I went to Lowes for a new ice maker they sold me the wrong one said the didnt have one & I needed to order, they sent the wrong part. So I ordered the drum from you. So her is a pile of parts that has been settin there for a week. The secret was the video Great Job everything works & I tell everyone how smart I am with your help. THANKS

Removed ice bin and separated parts. However, instructions would have been nice that the part to unscrew was the opposite of normal screws. Not righty-tighty, but righty remove. After I figured that out, disassembly, reassembly, and installation went smoothly. It was a pleasure to deal with your company!

We used the video out on YouTube to show us how to replace the drum. It made the repair go so fast that we were amazed that two klutzes could do this repair! Remove the screws that hold the housing together. Place the screws in a cup to keep everything together. Remove the spiral unit and the plastic sleeve. The hardest part was removing the auger nut on the assembly. Just remember it is a left hand turn. After that, remember sequence of the blade assembly. The video suggested that you take a picture and that would help remembering the sequence of the blades. Follow the video!

This repair was super easy. there are only 5 screws to remove to get at the defective switch. 3 in the housing where the light bulbs are and 2 in the front trim piece where the cooling adjustment dials are. I never did unplug the fridge ,but probably should have although nothing bad happened. I removed all 5 screws using a 1/4" socket ( a nutdriver would work well also). there is also a small dia rod that comes down from the coolness adj. wheel that when you re-assemble goes though the middle of the wheel. The switch has only 2 wires that clip on with the push on flat type connectors. Very simple. I removed the wires and then the switch can be removed( it is only held in by 2 squeezable side clips). I put the new switch in and connected the wires , checked to see that the lights went on and off. which they did. then just put the screws back in.....done. also I would like to say that when I ordered my switch it came super fast. I ordered it online at 11:00am on a tuesday and it was on my doorstep in wisconsin by 10:00 am the next day...Thanks

I simply followed the video on the partselect web site on my laptop while I did the replacement and it was easy! The online videos are the greatest way to do the repairs.

Before purchasing the part, I watched the ParSelect installation video. The video gave me the insight as to my ability to replace the part and the correctness of the part for my ice bin. The video made it extremely easy and quick to replace the auger drum (propeller looking thing that pushes out the ice).

removed the ice maker and removed all the parts to see what was needed. Only needed the drum. Very easy to do yourself and received the part very quick. Completed the job in about four days due to waiting on part. The work to take apart and put back together about one hour.

It was nice to see that the replacement auger was made out of metal, I have a great sense of safety now. The part fit perfectly and works better than it did before!!! Thanks for the quick delivery and a better part. I give you guys 5 stars. Did I mention the price was right also!!!

Replaced the output nozzle and hose that goes through the door and down under the frig.Wasnt sure if I could push new hose down through door so hooked the two hoses together so I could pull the new hose into place. To hook them together i took a short screw, cut off the head and screwed it into both hoses and put one wrap of tape around it. Pulled through the first time.

First of all when deciding where to order part from I could have saved a couple of bucks on another site but I chose PartSelect because of the video showing exactly how to install the part. When installing the new part it went in exactly as described. Part seems sturdy. Ice bin now works like new again. Hopefully it will last at least as long as the original. Part was good, delivery was quick. I will look here again if I need more parts for any appliance.

Took out the door bins, 1 bolt on the plastic cap, 3 bolts on the hinge, took the door off, replaced cam at the bottom, all same size bolts, reset the door spent longer time cleaning the door selfs all done by my self in less than 30 min. others said it helped to have second pair of hands "my wife would of just got in the way :)"

Removed the broken auger blade part,replaced it with the new one. Simple easy,and with the fast service you provided repair was accomplished quickly. Will contact your company for all of my whirlpool parts needs.

Very simple. Using only a screw driver removed all the screws and removed the front part of the ice bin. Then I removed the screw auger that pushes the ice out and reassembled every thing to the new ice bin.

Figured out You have to pop off the cocer than remove the 1/4 hex head screws only not the philips ones

Removed correct part from those provided and slipped it into position. No tools necessary.