4KSRS27CHT00 KitchenAid Refrigerator - Instructions

Openned both doors and removed lower grille. Closed doors and placed a piece of wood underneath door. The piece of wood slightly taller so that it supports and lifts the door while I worked. Working at the bottom of the door removed both upper and lower plastic cams and replaced with new ones. Be sure to tighten the single screw that holds down the plastic cam; if you leave them loose they will split/crack because they will move as you operate the door.

very simple ! Just follow the instruction video on parts select . It don't get any more simple than that ! Learned a lot just watching that video . I picked up from that how to install an ice maker also . I cant believe I paid a repairman $100 last year to install an ice maker on my refrigerator either . I could have done it myself for 1/3 the cost and still had a brand new ice maker . I asked him about fixing the ice bin then he said they was no way . Said the best thing for me to do was try to find a used one would probably cost me about $100 . I think the total cost for the parts was about $30 here . And BTW takes about 2 min to change out an ice maker . I will never call another repair man to come into my house again unless they do away with the internet .

Easy fix. Used this a teaching opportunity for my 18 yr old son and had him do all the work. The cams have like little inclines that as the meet close the door with like a over center effect. Empty the door. Just undo the top plate 5/16 screws and lift door off. On bottom of door change the 1 piece lower door closing cam and on the bottom post plate change the door cam. add a little grease and reverse the process to install. later in life my son will know how to make this repair.....easy to do folks.

If you follow the video to the letter it's a piece of cake

After figuring out online what I needed I was sent the step by step video on what to do. I have never did anything like this but I learned. In the Past my husband would deal with it but he is no longer alive to do this kind of stuff. Thank goodness you sent the video along with all the instructions as i had my laptop on the table and followed stopped it and followed it again. I actually did this . I am so proud of myself.Thank you for making it so easy.

The fix was easy. I jacked up the unit and put on blocks. I used socket and ratchet removed the wheels. Reinstall new ones and let off the blocks.

The hardest part was figuring out how to get the front panel escutcheon panel off. With the putty knife under the bottom flange, you need to push down with some effort on the part of the flange where the drip pan slides in and twist the putty knife to disengage the locking tab. Once the panel is off, the rest of the job is easy with the aid of your video. Everything works like new...thanks.

I took ice bin apart to ensure what part I needed. Got Serial # & Model # from inside fridge. Online search for Whirlpool Parts to check out prices. Settled on PartSelect for best price. Quick service too!!! Before putting it all back together, I reviewed the video. It was pretty good. Just left it up & after each couple of steps, I'd look at what was next. Went together with no problem. There could have been more details given, like ensuring that certain things lined up during reassembly. There was dead time when the narrator could have given pointers.

Removed the two lower drawers and crisper frames as would normally be done to clean. After cleaning, replaced as normally would substituting the broken frame with the replacement. If I hadn't cleaned them and only replaced, it wouldn't have taken more than three minutes.

I shut the unit off for about ten hours and when I turned it back on and set the temperatures for the freezer and refrigerator it has been working great.I will keep the part in case it happens again.

watched the installation video twice and took my time to make sure all parts were put back together in the right order