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41748102700 Kenmore Washer - Instructions

All Instructions for the 41748102700
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One of the wash tub shock absorbers broke.
I heard that the repair job was simple and the part was not expensive (whew!) The repair video on your website was MOST helpful and gave me confidence. At first I tried it exactly as the guy demonstrated and all went well removing the broken support. Installing the new one (on the right side) was impossible for me. I could not get good enough leverage to fully re-insert the lock pins and I was slicing up my arm on the sharp metal edges. I removed the 900+ screws (just kidding- but there were quite a few) from the back panel and could access the lock pins MUCH easier. All four for both shock absorbers snapped right in. Re-attaching the rubber vent hose involved a few cuss words but I got it back on correctly after taking a break. All is great with the little washing machine once again! Thank you for the installation video and amazingly fast shipping, wow.
Parts Used:
Shock Absorber Kit
  • Joshuah from Indianapolis, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
6 of 8 people found this instruction helpful.
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Door strike broke
The store I bought the washer from was going to charge $150 service call and over $60 for the part. I searched on the internet and found what i needed at partselect.com. The part was under $7 and the shipping cost more than the actual part. 2 screws, 1 screwdriver and it was fixed. Thanks!
Parts Used:
Door Strike
  • Chris from Vernon Hills, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Washer Door Wouldn't Lock
I watched the u-tube video and followed what he did and it was fixed. Reason it took over 15 min I had to find the correct bit for the screw. I think your web site is great thanks
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Shawn from Springdale, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
6 of 9 people found this instruction helpful.
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Washer wouldn't enter the spin cycle. Clothes wet at end of wash cycle.
Open the door. Pull the clamp off of the boot (locate spring at bottom). Peel back the boot on the right side so that you can get to the door lock and switch assy. Remove the 2 screws in the front that hold in the door lock and switch assy. Remove the wires from the old assy. Transfer the wires to the new assy. Screw in the new assy. Refit the boot and clamp. give it a try.
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Leslie from Tolland, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
5 of 6 people found this instruction helpful.
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Both shock absorbers for the tumbler had broken off
The repair itself was simple; it was the original design of the washer itself that made it time-consuming, because of the tight spaces involved. Basically, all you have to do is remove 2 plastic pins, take out the broken part, make sure you have the new part facing the right way, and put the 2 plastic pins back in. Should take 2 minutes if there are not other machine parts in the way!
Parts Used:
Shock Absorber Kit
  • Elizabeth from Bellevue, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
5 of 6 people found this instruction helpful.
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It would not start
I unplugged it from the outlet, undid the two screws from the top, then slid it off, opened the door and undid the two screws from the door switch lifted it out relaced it with the new one, screwed it back into place, replaced the top, plugged it back in and away it went.
Garry
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Garry from Burlington, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
7 of 12 people found this instruction helpful.
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a busted door striker
2 screws off and put new striker in and replaced the screws
Parts Used:
Door Strike
  • mark from Watertown, SD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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Door strike broke
My 10 yr old son removed the two screws, placed the new strike on, and screwed it back into place!! So easy a child did it!!
Parts Used:
Door Strike
  • Michelle from FORT STOCKTON, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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Door strike on front load washing machine broke.
PartSelect had the part in stock, shipped that day. The part was delivered the next day, my wife had it installed and working when I got home from work.
Parts Used:
Door Strike
  • Jim from Anna, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Washer would drain, but not spin
I had called a repair man; and fortunately he never returned my call. After reading many of the reviews involved with the same problem, and wanting to use my washer, I decided it was easy enough to give it a try. And so it was. 2 screws in back removed the cover; and 2 screws in the front of the washer permitted the removal of the affected part. Removed three "plugs" from old; put them on the new part; replaced it back in the washer, and replaced the two front screws, which held it in place. Replaced top, securing with the two screws. And surprise - surprise -- the washing machine was working again! Your reviews were so helpful and encouraging --- that this really old lady decided to try it --- and like they all said "It was really easy to fix."
Parts Used:
Front Load Washer Door Lock and Switch Assembly
  • Eleanor from Jekyll Island, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Basket loose and banging around - both shocks broken
-Unplug machine and remove all water connections
-Remove back panel with power phillips screwdriver
-Removed some rectangular circuit box in the way of getting to one shock absorber (3 screws)
-Remove old shock absorbers with 1/2 inch socket (suggested in accompanying directions)- this took 2 minutes
-inserted new shocks as directed...this was the most difficult part, but used a hammer to bang into place.
-reinsert and screw down circuit box (or whatever it was)
-reattach back panel
-reestablish water hose connections
-plugged in and was in business
-had ordered a washer/dryer set for $1700 (at my parent's urging) and now can tell Sears to go pound sand!
Parts Used:
Shock Absorber Kit
  • Christopher from Woodbury, CT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
4 of 5 people found this instruction helpful.
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Quickly fixed a dumb mistake.
After accidentally dropping a crystal clock (don't ask) near the open door of the front-loading washer, the plastic striker broke and couldn't be repaired. Without this part being functional, the washer won't start because the door can't be secured.

I ordered the new part, and it arrived quickly -- that's really the story here.

Replacing it meant removing two screws, pulling the damaged part off, slapping the new part in, and replacing the screws. My 4th grade daughter could have done this one -- wish they were all that easy!

I'm glad the part came so quickly. With a local supplier, it would have taken four more days.
Parts Used:
Door Strike
  • Andrew from McFarland, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Error code was flashing DR which meant door failed to Lock and unit wouldn't start
I started with a Phillips head Screw driver and removed the screws from the current Door strike and replaced with a new one. To replace the Door Lock and switch assembly I had to access the right portion of the door gasket which was a little tricky, as it has a wire ring around the gasket to keep it in position. It has never been removed so it was fairly stuck so I took some pliers to pull on the gasket and ring to loosen it up. Once I got it off I was able to remove the Gasket just enough to access the electrical components to the Switch assembly. I loosened the screws on the current switch assembly using a Phillips head screw driver and removed it through the access point then unplugged the current wiring harness from the switch assembly and plugged the new switch assembly in. Then I tightened up the screws on the new switch assembly. re attaching the gasket was possibly the most time consuming as there is a metal lip on the door itself that the gasket has to wrap around in order to re attach the metal ring and hold everything in place. I took a flat head screw driver and ran it along the edges of the metal lip while pulling the gasket to secure it around the lip then I wrapped the metal around the gasket to secure it to the metal lip in the door ( Note: the metal ring has a spring that should be positioned at the bottom of the door once it's installed correctly, you will notice the gasket is shaped at the bottom to allow for the spring) Once I completed that I made sure all screws where tightened and then checked the unit to be sure it worked properly. It is working perfectly and no more error message.
Parts Used:
Front Load Washer Door Lock and Switch Assembly Door Strike
  • Connie from TEXARKANA, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Glass broken
By unscrew the washer Machine door off' then place the door flat surface and start to unscrewed each screw carefully keep all the screws together then remove the broken glass that you don't cut yourself in a safe place, then place the New glass back on & replaced all the screws back on tightly once all the screws back in then replaced it back on to the washer Machine, make sure you pre-test your washer Machine for no leaks.
Parts Used:
Door Glass
  • Lillian from PHILADELPHIA, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Pump motor made humming noise and wouldn't drain water from tub.
Disconnect power. Disconnect water hoses. Remove back panel. Remove top panel. Disconnect bladder ring. Disconnect control panel wire harness and control panel. Remove front panel. Disconnect hose clamps to drain hose and tub drain hose. Disconnect pump motor power supply wire. Disconnect pump screws. Now do everything in reverse replacing old pump with new.. One special note: replace factory hose clamps with new hose clamps.
Parts Used:
Drain Pump - 120V 60 Hz.
  • Matthew from Oakford, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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All Instructions for the 41748102700
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