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3XRA720 Whirlpool Refrigerator - Instructions

All Instructions for the 3XRA720
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plastic Ice bin auger broke and needed to be replaced
The repair was actually easy; however I have an ice dispencer/crusher attached and the which the diagram supplied with the part did not include. I had to make several calls before I was e-mailed the diagram.
Suggestions: note that the screw at the end of the auger goes in the reverse direction (this took me about 20 minutes to figure out even though it was shown in the diagram). Also, be sure to keep the ice crusher parts in order and be sure the white plastic tab on the crusher fits into a depression in the housing. I did not notice this and had to take it all apart and redo the install. It works great!!!
Parts Used:
Ice Bin Auger Drum
  • Suzanne from Colorado Springs, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
54 of 62 people found this instruction helpful.
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broken shelves
replaced with new shelves
Parts Used:
Crisper Cover with Glass
  • Maria from Albuquerque, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
60 of 88 people found this instruction helpful.
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Main Door wouldn't self-close
After removing all the food items from the door, I popped the plastic cover off of the hinge assembly located on the top of the door. With a fine point Sharpie pen , I marked the outline of around the hinge assembly so I could return it to original position. I then loosened each of the 3 bolts holding the hinge on just enough to allow me to clear the pin of the hinge out of the hole in the door. Once the top was free of the hinge, I lifted the door off of the bottom hinge/pin assembly. My cam parts on the bottom hinge and door were either broken and/or partially missing. I removed the broken and worn pieces by removing each of the screws holding the top and bottom (of the bottom hinge assembly) cam pieces and installed the new ones using same screws. I then reversed the steps and slid the bottom of the door back onto the bottom hinge assembly and then lifted the top hinge enough to allow the hinge pin to slid back into the hole on top of the door. Positioned the hinge so it matched the outline and tightened the 3 bolts. I checked the closing and made a slight adjustment to door as one of the shelves was hitting the interior as it tried to close. I did this by loosening the 3 bolts and pushing the door up and to the right (this door was on the right side of refrigerator). Tightened the bolts and reinstalled the hinge cover.
Pretty easy. My door cams were a little different so I didn't use all the parts in the kit. My shims were metal and did not move when I replace the cams so I didn't use anything in this repair except the 2 lower cam parts. I also put some grease/vaseline on the cams to lubricate them.
I figure the plastic cams just wore out over the years and all the heavy junk we put in the door shelves. I lived with this problem about 2 years before it donned on me that it was probably just a plastic piece or two that was broken or worn out.
Parts Used:
Door Closing Cam Kit
  • Gary from Huntington, WV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
43 of 45 people found this instruction helpful.
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shut off arm broke
open ice maker door, use mirror to view slot in front of ice maker, slip piece in place and done
Parts Used:
ARM-SHUT
  • Thomas from Va. Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
52 of 76 people found this instruction helpful.
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
Cycling thermostat
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
47 of 61 people found this instruction helpful.
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Shelf was cracked.
It was easy to snap off the old shelf and snap in the new. The price was right. The part was right. If I need to, I'll be back.
Parts Used:
Refrigerator Door Shelf
  • James from Lawrenceville, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
43 of 55 people found this instruction helpful.
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My son broke my crisper drawer (the edge that made the drawer stay on track, so I wanted another one.
I took the old drawer out and replaced it with the new one!
I hooked a new door bin in the door for more room!
Parts Used:
Refrigerator Door Shelf Bin Refrigerator Crisper Drawer with Humidity Control
  • Marion from New Burn, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
37 of 43 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 125 people found this instruction helpful.
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Ice dispenser would not dispense ice through the door
First I unplugged the frig, and turned offed the water and ice dispenser using the on/off panel switch. I removed the panel by inserting a small flat blade screwdriver at the bottom of the panel where the plastic studs locked the panel in place. By inserting a little upward pressure, the panel popped right ouff. The Micro Switch was very easy to remove and replace. Just make sure that the plunger on the ice dispenser makes solid contact with the switch when depressed.
Parts Used:
Micro Switch
  • Larry from Garner, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
36 of 41 people found this instruction helpful.
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Nozzle was broken
Didn't know if part was replaced from the front or back of door. Removed back/inside first. Good excuse to clean mold found in places not normally seen. The only real problem was getting the face off the dispenser without breaking it. I now know it snaps off from the bottom. To replace one little nozzle you have to replace about 10' of tube. When I pulled the old tube out. I attached fishing line to it and used to fishing line to help feed the new tube through the door.
Parts Used:
Nozzle and Tube Kit
  • Robert from Tuckerton, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
34 of 38 people found this instruction helpful.
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Refrigerator Wasn't Cooling,Evaporater Coil Freezing Up
I have a side by side so in order to access the bi-metal switch I first had to empty out the freezer. The switch is clipped on to the top of the evaporator coil. I had to remove 8 screws to remove the back panel of the freezer compartment. The bi-metal switch was right there in plain view. There are two colored wires that come out of the switch. I tried pulling them out of the socket they were plugged into but gave up for fear of breaking something. I ended up cutting the wires and splicing them together. I used the plastic twist caps. I made sure when I closed everything back up that the open end of the caps were pointing down so no water can accumulate in them. It has been 3 days now and so far so good
Parts Used:
Bi-Metal Defrost Thermostat
  • Robert from Doral, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
38 of 50 people found this instruction helpful.
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Auto Defrost Freezer keeps defrosting SIDE BY SIDE KITCHENAID
DISCONNECT POWER. Removed all shelves/baskets.Popped upper panel off (just clips in) Removed 6 screws in lower back panel ( 3 each side) slid panel in place but down. You can then easily see the defrost thermostat/defrost termination switch. Cut the wire connectors (pink n brown wire) stripped back wire, attached new defrost thermostat. Thermostat clips on. New thermostat ohm's at 5.5, old one was "open". Slid cover back up meeting the upper cover grooves. Screwed lower panel in. Put shelves etc back in. Plugged in. Turns on, put a bottle of water in freezer. Checked a while later, frozen. has been frozen for a week.
-James
Parts Used:
Bi-Metal Defrost Thermostat
  • James from Ringoes, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
37 of 47 people found this instruction helpful.
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Drawer was dropped and broken in one corner
Removed the old one. Removed the handle attachment and placed it on the new drawer and slid it in place. Just that easy.
Parts Used:
PAN-SNACK
  • Rolando from Edgewood, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
36 of 46 people found this instruction helpful.
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Glass Pan Cover / Shelf Broke
First of all, here's a warning to all -- I took the glass shelf / pan cover out to clean it -- with a sponge wet with COLD water and the shelf literally exploded on me. This is the second such incident. Both times I have been lucky and no one was hurt.

The shelf was easily identifiable by part number based on model number. Easy to locate the model number on plate above top shelf inside refrigerator (right hand side in my case).

Only had to carefully set glass shelf in frame -- no issues. I was able to use a screwdriver to remove the shelf support stud and basically pop the replacement back in with no issue.

Thank you Parts Select for your simplified system to order replacement parts, and the speed with which it was received.
Parts Used:
Shelf Support Stud - White Refrigerator Shelf Glass
  • Sherry from Colorado Springs, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
32 of 35 people found this instruction helpful.
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meat pan and crisper pan broken runners
due to over filling and closing the drawers with the door and kicking, the plastic runners broke. Also, over filling the drawers did not help.
AS for the repair, the only difficulty was getting the right drawer in the right spot. Since I replaced both the veggie and meat drawer at the same time, I got them confused. On drawer is longer than the other. other than that, no problem.
Parts Used:
Refrigerator Crisper Drawer With Handle Refrigerator Crisper Drawer with Humidity Control
  • James from Troy, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
32 of 39 people found this instruction helpful.
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All Instructions for the 3XRA720
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