3XLA87W72AN0 Whirlpool Washer - Instructions

Replaced suspension, leveling and tub springs.

I followed the 'how to' video, stopping the video when needed to complete a portion of the repair. I was doing the repair in a laundry closet, which took me a little longer, but with the right parts ordered and the instruction video this project was easy and does not take very long.

Took agitator apart as shown in video, changed the agitator dogs, put agitator back together. Works great.

The replacement part was "perfect" and the parts dept. lady I spoke with, was professional in description and correctly fitting part. The part arrived, we popped off the other where it would have fit, then the "collar" below it, put on the new collar, the dial and we were done. Before that, we'd been using a pair of pliers to move the dial around to do the laundry. This was an easy experience, quick upon arrival and we we're pleased with the purchase and how nice it is to have a working appliance again.

I followed the helpful video from PartSelect. Removal and Replacement of the Clutch Assembly was fairly easy. Just make sure you have enough towels to dry up any water that may come out after tipping the washing machine over. After Replacement the washing machine works like new. Thanks PartSelect.

Looked on line and found the cheapest repair for my symptoms seemed to be the tub wear pads. Disconnected the washer, tilted it to where I could inspect the pads and discovered one was missing. So ordered a set, (Only complaint was the shipping was as much as the part). Parts arrived in 2 Days (!). Tilted the washing machine again...reached up with a small flathead screw driver and pryed the old pads off...snapped the new ones on (takes a little pressure, so eat your wheeties)...and job done. Stood everything back up and re-connected hoses, drain and plug...Works like brand new...Unfortunately for the wife who thought she was going to get a new one....LOL

After entering the Parts Select website and searching for the model number information, I found a video which described the problem. The video explained the step by step procedure to access the possible problem. The problem was exactly as the video described, I ordered the repair part, made the repair, and placed the washer back in service. Oh, by the way, the part was delivered to my house the next day.

After finding out the tub would not spin, I removed the washer to find broken pieces on the floor. I did a google search on my model number and found that the problem was the direct drive motor coupling (it matched the pieces on the floor). So, I watched the "how to" video and I followed the steps verbatim. I found the coupler missing and the plastic pieces on the drive broken. My order came in quickly (within 48 hours) and my washer was running in 20 minutes after receiving the package. It has been great ever since.

My wife viewed the videos on the parts web-site and did the repair while I was out of town.

It was simple. Removed one bolt slid off retainer replaced cogs. Less than 15 minutes.