I used a phillips screwdiver to open the light cover protecting the halogen bulbs (2) both had burned out and needed to be replaced. A bit akward to replace, but within 5 minutes both were removed. I called your part service department to order replacements,(friendly and courteous service I might add!)was told that they would arive in about 3-5 days. 1.5 days later they were on my doorstep...They were promptly plugged into my GE underhood mounted microwave, now I am back in service! You've won me over and I will tell all my friends about you. Thanks again!
Took item from sealed box and removed protective bubble wrap. Placed tray in microwave, aligning tray with turntable sprockets. Perfect fit, perfect match! And the part arrived in three days and was very competitively priced. What more is there to stay? Will use PartSelect for other replacement parts. No brainer!
Removed cover, diagnosed problem, ordered part from Parts Select, received part in 2 days, replaced part, tested and replaced oven into built in space.
The instructions for removing and installing the new bulbs appear to be great; however, nothing tells me how to remove the microwave from the mounting so I can then invert it and take care of the bulb issue.
When trying to run, intermittently, the light would come on but the tray wouldn't rotate or cook. When the door was open, the tray would intermittently rotate.
I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.
Unplug the microwave. Remove front grill and cover by removing 2 screws on top of microwave. You have to look down from the top. I could not locate the screws by feel. Once the two screws are out, remove the grill by sliding slightly to the left to lift out. Open the oven door to facilitate removal. Then remove the steel light cover (1 Phillips screw in the center of the unit) and unclip the bulb holder on the right. Do not touch the halogen bulb when you replace. Reseat the bulb holder and test by plugging in the unit with the door open. Unplug and replace the light cover and grill.
Read instructions and viewed video. Project would have been very difficult without the instructions and video. Step 1 removed vent grill at top to microwave, by removing two scres. Step 2 removed microwave door by lifting. Step 3 used a one inch plaster knife to separate the plastic interior cover of the door. The video was most helpful. Use the thin blade of the plaster knife to locate snap locations of the plastic cover. Step 4 removed broken latch by applying slight pressure to the outside. Observed the attachment of the 'spring'. Step 5 installed new latch and spring. Step 6 reinstalled interior plastic cover. Step 7 install door. Step 8 install vent cover with two screws. Step 9 test unit.
I had left the door to the microwave open and turned around and hit the door latch assembly with my arm, sanpping off the bottom latch hook. In an effort to take apart the latch assembly it was necessary to take off the door choke cover and in doing so I sanpped a few of the plastic tabs that hold it in place. Undismayed, I then went online, found PartSelect, ordered the replacement parts, received them in three days and in fifteen minutes fixed both of them. The diagrams on the site made it easy to find what I needed and ordering the parts was easy. Thanks PartSelect-my wife is happy again!!!
Just recently fixed and my son broke it a week later...
My son said order it. It came a day later. Very cool. He took the door off and up to his room. No idea what tools except most likely a screwdriver. I asked him how did it go. He said it's good. Nice...