after trying to find a knob that would fit and discovering that most stoves have unique knobs for that model. I took off an old knob and discovered a number inside which allowed me to order a replacement part. When it arrived 3 days later I just put it on the stove and now I have use of the 4th burner. Very Easy
burners rusted out on one side since the stove is 19 years old
Bought two to try out to see if they fit and worked-popped out the old ones and the new ones fit and worked like a new stove. Came back to this web site and bought the other two so all burners are now brand new without having to replace the stove.
Push button oven light switch broke and fell inside the console.
Determined how to proceed to disassemble the console. Unplugged the power cord, shut off the gas valve, removed six philips head screws from back panel and one philips head screw from side panel that held the front glass cover in place. Removed the nut off of the old switch body and the two oven control knobs and the timer/clock knob. Removed the front glass by pulling the right side forward and sliding it slightly to the right. Disconnected the two wires from the back of the old switch.Removed the nut holding the old switch body to the console frame. Replaced with the new switch and did a reassembly by backtracking my steps. I even remembered to clean both sides of the control console glass before reinstalling it. Placed the range back in position, checked it for level, plugged the power cord in and checked for the proper operation of the new switch, turned on the gas and checked for any possible leaks from moving the range. The switch was a perfect match. The picture on the grid paper background really helped in identifying the switch that I needed.
I forgot to remove something I had saved in the oven, planning to remove it before using the range.
Very simple. Removed oven rack that had melted residue on it and replaced it with the new one from your company. I want to tell you that the delivery service I received was just geat. Took less than 48 hours to arrive at my home from the time I placed the order on line. Keep up the good work and I will be happy to share my experience with those in need of you services. Thanks. Marilyn Kasson
Your website is great...easy and it literally took me no mote than 5 minutes to find what I needed and order...and received it VERY quickly. Must say I was dreading going to some parts house that we have in our town in bad area, and searching on dusty shelves for what I needed...am so glad I found you!!
I looked up the model number of the Tappan oven on the net, found the part on the PartSelect site, ordered it and it arrived within a few days. The disassembly should have required nothing more than a Phillips head screw driver, unfortunately one of the screws was completely frozen and I managed to strip the Phillips head socket.
The screw was in a very awkward position so I first tried using grip pliers on the edge of the screw - this failed, I then tried grinding a flat spot on either side of the screw circumference and using the flats for gripping - it worked but the screw wouldn't move. Finally, I took a hacksaw blade and cut a slot in the head of the screw. I widened the slot using miniature files and finally made the slot wide enough for a large slot blade screwdriver - this worked. After removing that one screw and maneuvering the broken hinge out of the access hole on the stove front (the break in the hinge was such that this took awhile) the rest of the repair went very quickly.
The oven door was such that I could not see all of the hinge and when the part arrived from PartSelect I thought it was the wrong part. I called your parts return number to ask some questions. The lady who took my call was extremely helpful and we first discussed the part ID, then she showed me how to find a picture of the actual part on your site. After looking at the picture and the diagram I suddenly realized the part was correct - it was just that I thought it was supposed to be installed in a different manner. I'm sorry I didn't remember to get her name because she certainly should be commended for he patience and her assistance. Thanks Again.
