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25378889013 Kenmore Refrigerator - Instructions

All Instructions for the 25378889013
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Ice maker would dump ice one time and then stop. Turning the ice maker off for a minute and back on would repeat the process.
I removed the two side mount screws with a screwdriver and disconnected the electrical plug to the ice maker to remove it. I reversed the process to install the new one.

It was the thermostat that was the problem, but I chose to replace the entire ice maker for only $25 more.
Parts Used:
Refrigerator Ice Maker Assembly
  • James from KNOXVILLE, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Ice maker stopped making ice.
The repair was fast and easy .I removed the ice tray , disconnected the wiring connector and lossend two screws. I removed ice maker assy.and repeated in reverse order to install. I also installed a new water filter. I had ice in about 20 minutes.
Parts Used:
Refrigerator Ice Maker Assembly
  • Thomas from WESTAMPTON, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
3 of 5 people found this instruction helpful.
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Refrigerator and freezer running to warm.
I watched the video on how to change the defrost thermostat. I removed the back cover inside the freezer then I pulled off the old defrost thermostat and then using a pair of wire cutters I cut it off and then bared a little of both of the wires and then slid the heat sherink and wire connectors on the existing wires and then slid the other ends of the wires into the wire connectors then crimped the ends of the connectors and then tried using heat on the heat shrinks but still used rubber electric tape over it. I clipped the new thermostat were the old one was and then reattached the freezer wall cover and plugged the refrigerator back in. 24 hours later I checked the temperature in the refrigerator and freezer and both are running a lot colder.
Parts Used:
Defrost Thermostat
  • Nathan from WELLS, ME
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
2 of 2 people found this instruction helpful.
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Condenser motor burned out
I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works.
Saved at least $300. By not paying a repair person.
Parts Used:
Refrigerator Condenser Fan Motor Kit
  • Bill from STERLING, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
2 of 2 people found this instruction helpful.
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Fridge was cooling down enough the heating defrost was bad
I take 2 crew on front of the fridge take the cover and fan out replaced the part and put everything back it’s a easy job thanks guys for the parts from Orlando fl
Parts Used:
Defrost Heater
  • José from ORLANDO, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Repaired Oven Range Light Bulb
The bulb has a plastic clear cover. That cover can just be carefully removed using a screwdriver. It's held in by a metal bracket. After you remove the cover. You'll just need to replace the bulb and then re-install the cover and bracket.
Parts Used:
Light Bulb
  • Alan from SAN MATEO, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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broken glass on top of crispers
Since the glass was broken and gone I just had to slide the new glass on top of the crispers. This was not really a repair, just an exchange of new for the old.
Parts Used:
Crisper Glass Shelf Insert
  • Teresa from SOUTHFIELD, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Gasket broke on bottom
Popped the old one out and pressed the new one in. Very easy. Pressed new one in my hands. Fits in a channel. Very easy
Parts Used:
Fresh Food Door Gasket - Black
  • Johnnie from NEWPORT, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
2 of 2 people found this instruction helpful.
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Freezer was not defrosting
Turned off fridge circuit breaker
Removed all food from freezer and put in cooler.
Removed shelves from freezer
Removed ice maker
Removed 2 hex head screws
Tilted back evaporator cover and tried to unplug connection.
Found connection was iced over with a huge block of ice coming from water inlet to ice maker
Spent several hours trying to melt and chip away ice without damaging fridge.
Finally was able to break up ice with long flat head screwdriver and hammer.
Unplugged connector and was able to remove evaporator cover.
Cut wires near thermostat and removed
Stripped wire as needed and crimped new thermostat in place.
Used heat gun and lighter to melt heat shrink. This took a long time and required a lot more heat than expected.
Reconnected evaporator cover connection and reattached cover.
Reinstalled ice maker
Reinstalled shelves.
Put food back in
Turned circuit breaker back on.
Parts Used:
Defrost Thermostat
  • David from N KINGSTOWN, RI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Fan was off kilter and began rubbing the frame which is caused it to slow down and make an disturbing audible noise.
Before buying the part, I watched your video and realized it was extremely simple to remove and replace. Item was to take 7-10 days and I received it in 4. Took longer than 15 minutes because I had to move the fridge forward, get my tools and a vacuum, get a cup of coffee and get to it. Very easy and the video was exactly step by step. It took longer to vacuum all of the dust bunnies than to replace the part.

Honestly, I was in the market to buy a new refrigerator but now I believe I'll wait several more years. Thank you for your support.
Parts Used:
Refrigerator Condenser Fan Motor Kit
  • Martin from N HOLLYWOOD, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Freezer compartment works but gets frost and ice buildup. Then the refrigerator compartment fails to get cold. Milk would spoil but freezer stayed frozen.
After watching numerous YouTube videos I realized that my problem was either the timer or the thermostat. I purchased both for above $70 total and decided it was worth the gamble to self- repair it instead of buying a new refrigerator for $700 plus taxes and delivery charges. The videos were right on with excellent directions for replacing these 2 products. Only has one problem… the shrink wrap that came with the thermostat is very thick and will NOT shrink with a hairdryer. I hade to run to ACE Hardware to buy a heat gun and more shrink wrap
Parts Used:
Defrost Thermostat Defrost Timer - 120V 60Hz
  • Tracy from SALOME, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
2 of 2 people found this instruction helpful.
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Ice maker not making Ice
Unscrewed (loosen) screws lifted unit out unplugged electrical connection. plugged in unit hung on screws tightened screws and had ice in less then 1 hour. Rick
Parts Used:
Refrigerator Ice Maker Assembly
  • Colline from PENDLETON, OR
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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made lots of noise
Loosen two screws, unplug power, lift it off, put new one on and make sure water chute is correct place, tighten screws!
Parts Used:
Refrigerator Ice Maker Assembly
  • Kelly from GILBERT, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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You have sent the wrong part for the THIRD time. You have sent aaccess cover that is TWO INCHES too short. It does not cover the opening, and you will not answer your phones.
There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.
Parts Used:
COVER-ACCESS
  • Jane from EAST JORDAN, MI
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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I believe I didn't order all the parts for the shelf. I need the sides, because it's still not in. Also the handle came off the fridge door, there no way to put that on.
I needed the sides so it can stay on track. The freezer and ddor bars were no problem. I talking about the glass rack in refrigerator
Parts Used:
Shelf Trim - Rear Front Shelf Trim
  • Phyllis from LAS VEGAS, NV
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    1- 2 hours
3 of 6 people found this instruction helpful.
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All Instructions for the 25378889013
91 - 105 of 245