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Condenser motor burned out
I followed the instructions on your website, made it a simple as possible. Very tight work area sometimes fingers only, but a little patience works. Saved at least $300. By not paying a repair person.
The bulb has a plastic clear cover. That cover can just be carefully removed using a screwdriver. It's held in by a metal bracket. After you remove the cover. You'll just need to replace the bulb and then re-install the cover and bracket.
You have sent the wrong part for the THIRD time. You have sent aaccess cover that is TWO INCHES too short. It does not cover the opening, and you will not answer your phones.
There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.
From most posts I've read, the defrost timer was the culprit so I blindly ordered one. Easy install but did not fix the problem so I broke out the ohm meter. The only other 2 items it could be all tested good with my meter so I bypassed the defrost thermostat (per forum help...actually quite easy)and it defrosted fine, which told me I needed a new defrost thermostat. Installed fairly easy and problem gone.
the refrig was in storage for about a year, the freezer door warped
removed freezer door and installed the new one. This was a pretty easy thing to do, although putting the old handle on the new door was a challenge. No knowing that there is a plastic piece holding the top of the handle i broke the that piece and had to order another one. Mean while the freezer was making alot of frost inside, so that had to be cleaned after the new part came.
Just slid it in. Fit perfectly. Called the Help Line just to double check that the pan would fit and they assured me it would. Pan cost $20 less than through the Sears site because of lower price, lower shipping and no taxes. Oh, and the pan came in just two days. Very happy.
Based on the website I decided it was most probably the defrost timer, and that was correct. I ordered it, watched the video, and two days later the part was at my door. Took the nut driver, removed 4 screws, then removed the old defrost timer, installed the new one, re-installed the whole plastic assembly with the four screws, and done!!! Couldn't have been easier.
refer door hinges were lost during the move in to our first home.
The center door hinge was still attached to the refridgerator so I only had to install the bottom and top hinges. I also moved the door handles to the other side so the doors open the "right" way. The hinges were just 2 bolts and 3 screws. Now, just if the repair man from our home warrentee company would show up to fix the refridgerator. It's blowing hot air!!!
Fan motor in the freezer was not working. The freezer was still cool enough to keep the food froozen, but the refrigerator was not keeping the food cool and the liquids were getting warmer than normal.
Very easy process. Watch the YouTube video, it goes step by step for the repair. The part was $33, shipping was $6. Take your time and fix it yourself or pay $500 for a new refrigerator.
I cut wires from bad thermostat and removed it . Stripped wires and crimped connectors on new thermostat and wires from old thermostat. Used heat gun to seal sleeves over connectors. Very helpful video from this site Thanks, you will be my go to parts supplier from now on!!!!!!!!!!!!
Freezer worked, refrigerator didn't. Ice build up on coils.
Unplugged refrigerator. Emptied freezer and removed ice maker and cover, need to unplug fan. Defrosted coils with hot water. Cut wires to thermostat as close to it ad possible to leave extra wire in case of an error. Stripped wire in new thermostat and put in shrink plastic then the wire crimp connector joining both light blue wires making sure wires were in before crimping them. Repeated with other dark blue wire. After used the heat gun to shrink the protective white tubing. The only thing i found not satisfying was tge tubing. It was too wide and too small. When i shrunk it did not cover the whole connector and was loose. I had to use a glue gun to cover both ends of each wire connector. Hope this helps other users.