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12001687 Maytag Refrigerator - Instructions

All installation instructions for 12001687 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 12001687
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Quick and Easy Install of Ice Maker Parts

  • Customer: Walter from Woodbridge VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 13 of 16 people found this instruction helpful
Several days back I found I couldn't get any ice from the ice maker. I was able to hear noise from the ice maker but no ice would dispense. I opened the freezer and removed the ice bucket to find out that the Auger has broken off from it's plastic housing in the back of the freezer. I went to partselect.com to find the part(s) that were broken, it was much easier because of the diagram/images they have for each individual section of the fridge. Parts came quickly and as expected.

The replacement of the auger motor is very easy if you follow these steps:

1 - Remove the ice bucket from the freezer
2 - Unscrew the one screw on the bottom left side of the ice bucket tray (the tray holds the ice bucket in place). I used a small needle nose plier to remove this screw as I was having a hard time with my drill or wrench set. After you've removed the one small screw, lift the tray up and slowly pull towards you.
4 - You'll quickly see that the auger motor and magnetically controlled yoke are connected with a wire harness to the back of the freezer.
5 - Gently crimp the ends of the wiring harness connector with your hand and slowly pry away from the freezer. Once you've removed the wiring harness you can remove the entire tray with the parts attached (yoke/auger)
6 - Unscrew the auger motor from the tray. You'll also have to remove the auger from the motor else it won't come out. In my case the whole plastic attachment was broken so I didn't have to do this (ie I replaced the ice tray as well). It was impossible for me to remove the auger from the auger motor, not sure why the auger was so tightly attached to the motor - it could be the reason the auger motor broke from the ice tray?, so I had to buy a brand new auger motor and auger (ie Auger Drive Motor Kit). I hope you have more luck then I did removing the auger. If you can't remove it you'll need to buy the Drive Motor Kit (which comes with the drive motor, detached auger and auger washer).
7 - Once/if you've removed the auger from the motor and remove the motor from the ice tray, you can proceed with the replacement of motor.
8 - Using needle nose pliers remove the three power connections on the motor (white/neutral?, pink/power?, green/ground, note where the connections were when you removed them because you'll replace them in the same place on the new motor).
9 - Attach new motor to ice tray with the four screws, attach the auger and auger washer to the auger motor, attach the power connections back (white, pink, green).
10 - Re-connect the wire harness to the back of the freezer
11 - Move ice tray back into place, and attach the one screw back to the ice tray to hold it in place.
12 - Replace the ice bucket back onto the ice tray
13 - Done, you should now get ice!

Good luck, I hope this helps. It's easy and you don't have to pay three times this price to replace these ice bucket parts.

Ice bucket auger yoke was stripped out and turned freely

  • Customer: James from Pineville LA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 6 of 6 people found this instruction helpful
Removed the ice bucket from the freezer. Removed the single screw on the left side with a nut driver, then lift and pull the tray toward you...there is a wiring harness in back of the tray that I had to unplug...easy, pinch the sides of the plastic connector and it disconnects..and the tray came out of the refrigerator...and the cussing started. Since the threaded yoke was stripped it could not be unscrewed from the motor shaft...I took my trusty Dremel Tool and cut the shaft off so the yoke could be separated from the motor shaft and the motor could be removed from the plastic housing. From here on it was a piece of cake...install the new motor and screw the new yoke onto the motor shaft... I think it has a left handed thread, like the old propane bottles used to have..slide the tray back in, reconnect the wiring harness (it only plugs in one way), make sure the tray is sitting on the 4 side supports, put the single screw on the left side and you are done....put the ice bucket back in and flip the bail down and you should be back on business....!!

The Shaft of the Auger Drive Motor Became Stripped

  • Customer: Anthony from Amenia ND
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 11 people found this instruction helpful
I removed the one nut screw holding the Ice bucket shelf then removed the Ice Auger Container. Then I lifed the Part containing the Drive Motor. I removed the electrical connection which just plugs into the fridge. Once the Drive motor and container was out of the fridge I removed 4 screws and the Drive motor was out. I disconnected 3 electrical connectors and connected them to the new drive motor. Then replaced the motor and connected the 4 screws. I then installed the yolk on the drive shaft and then put the drive motor container back in the fridge and reconnected the electrical. Installed the nut screw and I was done.

The plastic ring that is the connection between the drive motor at the back of the freezer compartment to the auger in the ice bin shattered when my wife was dispensing crushed ice.

  • Customer: Larry from Anchorage AK
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 4 of 5 people found this instruction helpful
Part selects cataglog for parts selection was very easy to use and the online service and delivery was great.
When I got the part, it was not apparent on how to remove the auger so that I could insert the new connector. There were about about 8 visible screws, with star drive heads that I fortunately had a screwdriver that fit, and I could not tell if I had to remove all of them or only a couple.
I ended up removing all, but still could not separate the dispenser portion which held the front of the auger from the back of the ice bin. I finally figured out that the dispenser door trip lever had to be disconnected and I almost lost it when I removed the metal clip that attached it to the outside of the ice bin when the spring loaded lever tried to unwind. I managed to hold it in place, separate the dispenser holding the auger from the rest of the ice bin and replace the connector. I them got the pieces back in place and was able to refasten the spring loaded lever and then replace the screws.
If the spring loaded lever had unloaded, it would have been tricky to try to replicate the amount of turns (load) on the spring tension.

Icemaker was giving crushed ice only

  • Customer: Bill from Flowery Branch GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 3 of 5 people found this instruction helpful
First I rolled the fridge out and unplugged the power cord. I then removed the ice bin. There was one screw to the left under the ice bin rack holding it in. After removing that screw, I could pull the rack out far enough to disconnect the electrical connector. You have to squeeze the wings b-4 you can pull the connector loose. I put the rack on the countertop, removed two screws and the solenoid with plunger came out. I replaced the old solenoid, put everything back together, and realized I probably just saved myself $300. My Wife thinks I'm a Hero again. It works fine now.

Ice Maker couldn't drop ice through the door.

  • Customer: Linda from Richmond VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 2 of 3 people found this instruction helpful
I pulled the drive ring off of the icemaker and replaced it with the new part. Saved a $150 service call plus cost of part. It cost me a little over $11.00 and a repairman probably would have charged $30.

Old plastic ring was damaged due to leaking icemaker causing door to open when ice dispensed.

  • Customer: Matthew from Menifee CA
  • Difficulty: A Bit Difficult
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 2 of 3 people found this instruction helpful
No tool required! Pulled out tray, emptied ice into large bowl for reuse. Pushed in and pulled from inside the coil springed auger until could get old plastic ring off and put new one on. Useing care not to apply too much pressure to ice dispensing end so as not to break housing. Have to turn auger assembly at an angle to compress enough and get old ring off. Needs a little physical strenth & care not to force plastic housing to breaking point. Worked great reused saved ice. Took less than 10 minutes

The threads on the yoke shaft stripped.

  • Customer: Steven from Crossville TN
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench set
  • 6 of 15 people found this instruction helpful
I had to cut off the old yoke since the threads had stripped and it would not come off. Once I did that all I had to do was to remove 4 screws on the auger motor and replace it with the new auger motor. Then I put the yoke on the new auger motor shaft and then put the unit back in the freezer. Work time was less than 15 minutes with no problems.

Broken ice bin drive ring

  • Customer: Gordon from Escondido CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 1 of 1 people found this instruction helpful
Removed 6 screws to get at broken part. Had to remember the disassembly sequence to properly reassemble. The whole process was relatively simple. I saved about $125 which would have been the cost of a repairman coming to the house.

seloniod failed and ice maker only made crushed ice

  • Customer: Alan from Newark DE
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 2 of 4 people found this instruction helpful
Removed screw onder on left side of ice maker shelf. Then removed shelf while disconnecting the wires behind. Removed selonoid and yolk and simply reinstalled in reverse order. The customer service was great because I first ordered the wrong part and was easily returned and correct part sent. If you are ordering and have questions call them. If you sense your agent doesnt have the full knowkedge you need I would ask for another one. This is why my original part was wrong. They handled my problem and I was pleased.
Alan

no ice in bucket

  • Customer: Randall from ponchatoula LA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 1 of 2 people found this instruction helpful
looked a website removed part found broken item order and installed in 15 minutes, easy simple fix very low cost change

rl

METAL AUGAR DAMAGED END ON PLASTIC RING I

  • Customer: Anna from Parrottsville TN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 1 of 2 people found this instruction helpful
Removed drive assembly end of ice bin using socket wrench to get to old ice bin drive ring. Pull drive sssembly back to get ice bin ring out of the other end of ice bin. Installed new ice bin ring and and reinstall drive assembly end.

all 8/32 and holes should have been tapped

  • Customer: Allen from Westcliffe CO
  • Difficulty: Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 1 of 2 people found this instruction helpful
had to saw off the shaft to get the yoke off and tap the holes for the 8/32 screws. all holes should have been tapped by the factory. Other than these problems, everything else went pretty good.

Auger broke a hole in the part which holds the ice bucket

  • Customer: William from Holmes Beach FL
  • Difficulty: Really easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 5 of 15 people found this instruction helpful
I followed the instructions supplied by others on your site .They were right on. The repair was simple with the instructions. The service was absolutely superb. I ordered the part one morning.
The next morning Fed EX delivered the part to my door. I will use your site for parts from now on.

Original drive ring broke

  • Customer: George from Katy TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 1 people found this instruction helpful
The most time-consuming part was removing the screws. First, remove the 8 screws that attaches the ice bin to the front cover. This will free up the auger enough to pull up the back end where the drive ring is held in place. The ring just pops right out. The only thing I recommend is as long as you have the bin out (and empty), go ahead and give it a good wash. Make sure it is thoroughly dry so that no ice freezes to the moving parts.
All Instructions for the 12001687
1-15 of 24