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11088752798 Kenmore Washer Dryer Combo - Instructions

All Instructions for the 11088752798
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Leaking drain hose
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.
Parts Used:
Drain Hose with Clamp
  • Steve from Cypress, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
16 of 19 people found this instruction helpful.
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Door Catch was broken
I just inserted the door catch, which by the way fit in perfectly. Thanks. Took 5 seconds to repair.
Parts Used:
Door Catch Kit
  • Inocencio from Edinburg, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 15 people found this instruction helpful.
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drum stopped turning
First unplug dryer, then remove 4 screws along the back of the top and remove top and set aside. Next pull outward on the front until the front clears the drum and lift off the front and set to the side, careful not to stretch the wires to the door switch. Remove old belt and slip belt around the drum and line up with marks from old belt. Reach in under the drum under the motor and lift up the tensioner. Insert belt through tensioner and slip over the front of the shaft on the motor and release the tensioner. The belt should now be tight. Reinstall the front and top, plug in and test.
Parts Used:
Multi Rib Belt
  • Kenneth from Gerber, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
14 of 16 people found this instruction helpful.
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would not spin properly even with new coupling
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order
Parts Used:
Clutch Assembly
  • david from o, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
16 of 24 people found this instruction helpful.
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Wash machine, wouldn't spin dry the close. The pump still worked to drain the water.
Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test
Parts Used:
Direct Drive Motor Coupling
  • Matthew from Albany, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
17 of 27 people found this instruction helpful.
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dryer door would not latch
my dryer door didn't latch for over a year. We were accustom to proping large objects against it. a friend told me to look on line. The close up pictures and parts diagrams were awesome. It was here in 4 days . Now my family thinks I am a hero. The end
Parts Used:
Door Catch
  • Robert from Livermore, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
13 of 15 people found this instruction helpful.
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Will Not Spin
This is a relatively new washer and failed early. My previous whirlpool washer lasted 20 years without any repairs. 1. First inquired about the spin problem in partselect. Machine will not sping unless manualy forced then it will take off but weak. 2. Partselect suggested a clutch problem. Ordered the part that came fast. When I tried removing the shaft hub with a hammer and chisel it will not get loose so I opted ordering the special wrench to loosen the tub hub. 3. I put the machine on its back and loosened the pump retaining clips. Do not remove the hoses from the pump. Move the pump away from the motor shaft. Remove the motor electrical connector and set aside. 4. Remove the three bolts holding the gearbox-motor assemply and pull it out of the tub. 5. Put the assembly on a towelwith shaft up and remove the separator washer from the old clutch that is sitting on the gearbox. Then remove the c-retaining clip from the shaft. 6. Pry out the wire retaining clip from the clutch and pull the old clutch out of the shaft. 7. The clutch kit I ordered came with a plastic brake to clutch cam so I replaced it too, just remove the retainig clip from the brake that is at the bottom of the tub and replaced the part. 8. Installed the new clutch and the retaining clips in reverse order. Replace all parts that came with the kit. The new clutch spring was already in place. 9. Put the assembly back into the tub and re-install all the other items in the same order. It spins good now! 10. While replacing parts, methodically clean all the lint from the motor and from under the machine. The gearbox showed signs of leaking oil so its a question of cost. I left it there until it fails then I'll buy a new machine.
Parts Used:
Clutch Assembly
  • Daniel from Temple, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
12 of 15 people found this instruction helpful.
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Rust marks on clothing
Our dryer was leaving rust marks on our clothes that looked like a brown pencil mark. It turns out that the rear drum seal in our dryer was absorbing gunk over the years and we had to change it. It was a fairly easy fix but did require pulling the dryer almost completely apart. While we had it apart we changed this as well.

Anyone with a socket stet and screw driver can get it all apart.
On our machine, start by removing the 2 screws that hold the lint filter neck to the top of the machine (under the flap).
Then pry the top of the machine up in the front. It will pop up and you can fold it back.
Then you will need to remove 2 bolts and undo the plug.
From there you can pull the front off and get to the drum.Make sure you note how the belt tensioner comes out (under the drum) and how the belt is routed. It's quite basic.
After you get the drum off, peel the old seal(s) off and put the new seal(s) on as directed.

Pretty easy and our clean clothes stay clean now.
Parts Used:
Bearing and Seal Kit
  • Patrick from Manor, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
13 of 20 people found this instruction helpful.
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Replaced ring that broke and washer that was bent on the edge.
Took the agitator out and gearbox off unhook wires from motor and take off water pump, replaced the parts and put back together. Pretty easy to fix. However, I still haven't got my problem fixed. Originally the washer wouldn't spin after the rinse. I put on a new coupler and it worked for a few loads, then something smelled hot and started stinkin the house up so I opened the washer lid and smoke rolled out. Turned it off. Took the moter off and checked it and it would barely turn at all. Replaced the motor with a new one. Still wouldn't spin. Put on a new clutch assembly. Still wouldn't spin. Bought a new capacitor thinking that would do it. Still don't SPIN!!! (The ring and washer I replaced was just a casualty, not any of the problem).
Parts Used:
Ring, Spin Tube Support Washer, Spin Tube Thrust
  • Kim from West Liberty, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
22 of 47 people found this instruction helpful.
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Washer would not spin a full load.
!. Removed agitator from inside
2.Removed outside cabinet
3 Removed pump, motor, and transmission.
4. Slid the entire drive unit out of the tub from the bottom
5. Removed the clutch assy. and installed new.
6. Reverseed the procedure to re-assemble.
Parts Used:
Clutch Assembly
  • Ralph from Newbury Park, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
11 of 15 people found this instruction helpful.
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Tub banged against the front of case during spin
3 online people recommended tilting the machine on the side and replacing the 3 suspension springs. Someone else recommended changing the tub pads. That is the wrong approach. It is actually easier to remove the case than turn the machine on the side. Once you do it once or twice it takes less than 2 minutes and it doesn't distort the suspension. You don't even have to disconnect the hoses. When I originally examined the machine lying on it's side I saw that the tub balance spring was still attached to the tub but the other end had detached. I looked for the place to reattach it. I found a place on the glide plate. Unfortunately this was the wrong place and the machine continued to bang away. When I realized that the spring had to be attached to the lower frame rather than the glide plate (one week of looking). I even wrote to the Repair guru. Once I found my mistake the repair took 5 minutes and no tools other than the phillips screwdriver to take out the 2 screws for the case. I replaced the tub balancing spring for good measure. The machine works great.
Parts Used:
Tub Spring
  • Peter from Boca Raton, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
9 of 9 people found this instruction helpful.
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Spin cycle not working properly; Clothes still soaked when spin cycle finished
We ordered both the motor coupling and the clutch assembly based on our troubleshooting, and because we figured both parts were inexpensive enough we might as well have them both. We initially thought it was the clutch assembly, but as we were taking the washing machine apart, we noticed that actually one of the bolts was missing completely and one had snapped in two. We then realized that the spin cycle problem was actually related to the instability of the motor because of the missing/broken bolts (they didn't even have washers!). All we had to do was replace the bolts and use a bolt extractor to get the broken bolt out, but we went ahead and replaced the clutch assembly as well for good measure. Everything ran perfectly after that! I was very skeptical to do the repair myself, but it really is easy, as long as you have someone with muscle to help out. You can also look up videos online that show you a step by step repair process for the clutch assembly, and I would highly recommend doing that so that you have a visual. It will make everything seem 100x easier.
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • Sarah from Columbus, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
12 of 19 people found this instruction helpful.
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Machine agitated during cycle but would not spin clothes dry.
Followed the excellent video instructions. They say you can perform the repair without removing the enclosure, but when I saw how easy it was to remove it, it definitely improves the access and speeds the repair. Have a piece of wire handy to to hold the pump assembly out of the way. Installed new clutch kit and it runs like a champ.
Parts Used:
Clutch Assembly
  • Kurt from Bremerton, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
10 of 13 people found this instruction helpful.
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Dryer was rumbling and clanking
My dryer started making a loud rumbling and clanking sound and I didn't know what was wrong.

First I pulled it away from the wall and disconnected the power cord. I loosened the four nut/screws across the top of the rear of the dryer with my adjustable wrench then removed them with the flathead screwdriver. Then from the front of the machine, pulled the top of the dryer towards me, freeing the top and removed it. I could see one belt towards the front of the machine that appeared to be intact. I plugged the dryer back in and ran it... It spun but continued to clank and rumble. I noticed a "groove" near the rear of the drum and didn't see a belt there so I assumed that I needed the rear belt and ordered a replacement. I WAS WRONG. It turned out that there is actually only ONE BELT on this machine, that in fact I needed replacement DRUM WHEELS.

Next, I unplugged the power cord again and then I removed all twenty some-odd screws from the rear of the machine... which was POINTLESS as it only gave me access to the heating element, so I replaced this and all the screws.

I then removed the inside top nut/screw from the front panel on both the right and left inner lip. The panel then lifted up and off of the machine...only connected at this point to the rest of the dryer by the wires.

I made a schematic of the wires and which color was connected where, and then only removed those that were necessary to detatch the front panel completely from the dryer (so I could easily replace them properly later).

I noticed at this point that the belt was still functioning (although was cracked and needed replacing soon anyways)...but that the bottom drum wheel had worn itself down on the inside (where it rests on the axle)...the rubber around the outside was still good... but the whole wheel needed replacing. The side drum wheel (same part number as bottom) appeared to be fine.

I ordered replacement DRUM WHEELS (they sell them in packages of two only).

When the wheels arrived, I got down on my hands and knees and noticed how the belt was connected to the drive spindle of the motor... by a spring levered plastic wheel... very simple. Push the spring lever towards the drive spindle of the motor...loosening the belt. Then removed the belt from the motor, relaxing the spring and the belt came off, hanging only around the drum of the dryer.

Without tension on the spring levered plastic wheel, it came off of the bottom of the dryer completely. (If your belt has broken, you most likely will find this sitting on the bottom of your dryer...I will tell you how to attach it later on in this story.).

I carefully pulled the sides of the dryer case apart and slid one side of the drum forward out of the case...then slowly slid the other side of the drum out of the case...gently lifting up and out...completely removing the drum from the machine....setting it aside.

The dryer (inside the case) was FILTHY. I got out the handheld vacuum and cleaned it all out (finding a religous medallion, an earring, and over $2.00 in change). I vacuumed the inner bottom, sides, motor, and took advantage of vacuuming the inside of the lint collector as well... cleaning it up nicely.

The bottom drum wheel was attached by a triangular plastic clip (on both sides of the wheel)...I removed the plastic clip carefully by gently prying it off with the flat edged screwdriver... being careful not to break it. There was a LOT of hair wrapped around the axle near the triangular clip and used the pliers to pull the hair off...then removed the bad wheel..then the plastic clip behind where the wheel was sitting...and the hair there as well. I cleaned off the axle thoroughly, then did the same with the other drum wheel (even though it looked fine, I replaced them both.).

I set the old side wheel aside with the old (still useable) triangular plastic clips. In the future if one of the wheels goes bad... I'll have a replacement that will get me by.

Then I slid one of the NEW triangular p
Parts Used:
Multi Rib Belt
  • William from Burlington, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
9 of 11 people found this instruction helpful.
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there was a hole in the original drain hose
First, I read the previous repair stories, so I knew what step to do first. So, first I took the hose off of the drain, then I removed it from the washer. And as the previous repair story stated, some water came out and I had a towel ready to catch the water that was in the hose. I threaded the clamp onto the new hose, pushed the new hose onto the washer, used the pliers to open the clamp to better clamp the hose onto the washer. Then, placed the drain hose into the drain pipe and it was done! Thanks for such a great site!
Parts Used:
Drain Hose with Clamp
  • Kathy from Pittsburgh, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
10 of 14 people found this instruction helpful.
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All Instructions for the 11088752798
31 - 45 of 503