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Spin cycle not working properly; Clothes still soaked when spin cycle finished
We ordered both the motor coupling and the clutch assembly based on our troubleshooting, and because we figured both parts were inexpensive enough we might as well have them both. We initially thought it was the clutch assembly, but as we were taking the washing machine apart, we noticed that actually one of the bolts was missing completely and one had snapped in two. We then realized that the spin cycle problem was actually related to the instability of the motor because of the missing/broken bolts (they didn't even have washers!). All we had to do was replace the bolts and use a bolt extractor to get the broken bolt out, but we went ahead and replaced the clutch assembly as well for good measure. Everything ran perfectly after that! I was very skeptical to do the repair myself, but it really is easy, as long as you have someone with muscle to help out. You can also look up videos online that show you a step by step repair process for the clutch assembly, and I would highly recommend doing that so that you have a visual. It will make everything seem 100x easier.
My dryer started making a loud rumbling and clanking sound and I didn't know what was wrong.
First I pulled it away from the wall and disconnected the power cord. I loosened the four nut/screws across the top of the rear of the dryer with my adjustable wrench then removed them with the flathead screwdriver. Then from the front of the machine, pulled the top of the dryer towards me, freeing the top and removed it. I could see one belt towards the front of the machine that appeared to be intact. I plugged the dryer back in and ran it... It spun but continued to clank and rumble. I noticed a "groove" near the rear of the drum and didn't see a belt there so I assumed that I needed the rear belt and ordered a replacement. I WAS WRONG. It turned out that there is actually only ONE BELT on this machine, that in fact I needed replacement DRUM WHEELS.
Next, I unplugged the power cord again and then I removed all twenty some-odd screws from the rear of the machine... which was POINTLESS as it only gave me access to the heating element, so I replaced this and all the screws.
I then removed the inside top nut/screw from the front panel on both the right and left inner lip. The panel then lifted up and off of the machine...only connected at this point to the rest of the dryer by the wires.
I made a schematic of the wires and which color was connected where, and then only removed those that were necessary to detatch the front panel completely from the dryer (so I could easily replace them properly later).
I noticed at this point that the belt was still functioning (although was cracked and needed replacing soon anyways)...but that the bottom drum wheel had worn itself down on the inside (where it rests on the axle)...the rubber around the outside was still good... but the whole wheel needed replacing. The side drum wheel (same part number as bottom) appeared to be fine.
I ordered replacement DRUM WHEELS (they sell them in packages of two only).
When the wheels arrived, I got down on my hands and knees and noticed how the belt was connected to the drive spindle of the motor... by a spring levered plastic wheel... very simple. Push the spring lever towards the drive spindle of the motor...loosening the belt. Then removed the belt from the motor, relaxing the spring and the belt came off, hanging only around the drum of the dryer.
Without tension on the spring levered plastic wheel, it came off of the bottom of the dryer completely. (If your belt has broken, you most likely will find this sitting on the bottom of your dryer...I will tell you how to attach it later on in this story.).
I carefully pulled the sides of the dryer case apart and slid one side of the drum forward out of the case...then slowly slid the other side of the drum out of the case...gently lifting up and out...completely removing the drum from the machine....setting it aside.
The dryer (inside the case) was FILTHY. I got out the handheld vacuum and cleaned it all out (finding a religous medallion, an earring, and over $2.00 in change). I vacuumed the inner bottom, sides, motor, and took advantage of vacuuming the inside of the lint collector as well... cleaning it up nicely.
The bottom drum wheel was attached by a triangular plastic clip (on both sides of the wheel)...I removed the plastic clip carefully by gently prying it off with the flat edged screwdriver... being careful not to break it. There was a LOT of hair wrapped around the axle near the triangular clip and used the pliers to pull the hair off...then removed the bad wheel..then the plastic clip behind where the wheel was sitting...and the hair there as well. I cleaned off the axle thoroughly, then did the same with the other drum wheel (even though it looked fine, I replaced them both.).
I set the old side wheel aside with the old (still useable) triangular plastic clips. In the future if one of the wheels goes bad... I'll have a replacement that will get me by.
Took off the lower front panel, removed duct piece from filter to blower fan, removed two screws and two wires to thermostat in exhaust ducting, then replaced thermostat with new one. Very easy job and everything worked like new when I reassembled it.
plastic female latch part had broken...door would not stay shut
It was so easy... Pop out the old with flatblade screw driver and insert new piece... Works perfectly and looks better than the velcro strip I was using to hold the door shut...! Thanks for fast delivery and having the part available...
diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.
The Dryer wouldn't start after pressing the Start Button.
I found a video tutorial that explained the three things that are usually the problem when a dryer stops working. This showed how simple the task is. I used a multimeter to check the switch, to make certain that this was the part that needed replacement. This was part of the tutorial, as well. I ordered from PartSelect because it was recommended to me by an application that I use to find places where items are less expensive. The correct part arrived in a few days and it worked fine. I'm not a handyman by any means, but the tutorial showed exactly what needed to be done. It appeared simple and it was.
Spider coupling between motor and transmission broken
Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.
Coupler is design to break when washer is overloaded or out of balance. Saves the motor from being burned out. Very easy repair. Unhook washer hoses and electrical plug...tip washer on side if there is no bottom to washer instead of removing side panels. Unhook clamps to water pump using flathead screwdriver. Water pump comes off without unhooking either of the two hoses. Remove 2 electrical connections and two clamps from motor using socket and screwdriver. Motor pulls out very easy...make sure you are holding motor so it does not drop onto floor. Remove motor mounting plate with socket. Remove old coupling using stubby flat screwdriver from both motor and transmission shafts. Install new coupling on transmission by placing a large socket onto plastic piece of new coupling and tapping lightly with hammer until flush with shaft. Install rubber piece of coupling...tap new plastic piece onto motor shaft using socket and hammer. Reinstall motor mount. Turn motor shaft so coupling pieces are aligned. Reverse order to reinstall motor and pump. I tilted the tub slightly when reinstalling the motor and pump as it is a tight fit...just be patient during this step.
The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.
It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.
After reading other repair stories I did it like they said. I disconnected all the hoses and drained as much water as I could. The top came apart easily with a regular screwdriver, a 1/2 in drive with extension, and a 14 or 15mm deep socket. The spanner nut came off easiest with several short, quick blows (punch and hammer, counterclockwise). In my case a good wack seemed to be soaked up by the wash tub springs. Be careful not to chip the tub.
I laid the washer, front down, onto a couple a 2x6's. I supported between the tub and body with small 2x4 scraps. The motor/trans/pump came off easily after disconnection the 2 hoses (towels handy) and wiring. After the 3 screws, and some wiggling, the assembly slid out nicely. The coupler came out after snapping the springs off to remove the pump and motor. A 1/4 nut driver and regular screwdriver assisted. Watch how the pump comes off. You might want to mark its orientation with a marker or something. Make sure you get the new coupler on all the way with some taps on the CENTER where the shaft is. Reassemble in the reverse order. You'll know why I suggested marking the water pump.
Watch the order/orientation of the springs, clips, and washer. The clips came off with a screwdriver and pliers. It's always nice to have a rag on them when removing, they like to shoot off and land in the spot that's hardest to find, like under the dryer. My clutch was assembled with the right spring and slid right on. Don't forget about the plastic washer, snap it in good. The plastic piece still on the washer was simple. I opened up a nose pliers and put it on each side of the clip then gave it a hit. It came off with minimal effort and didn't spin on the shaft like pushing on one side with a screwdriver.
During reassembly I put a very light film of grease on the shaft. That washer with the tabs gave me trouble at first. I put a good film of grease on the side with the tabs to hold it in place, with the tabs down, in the clip. Otherwise when sliding the assembly back together it comes loose and you won't get the motor/trans all the way in. Then it all has to come back out and you'll wonder what the heck is keeping the transmission from seating in all the way. You might even get it all together, figuring the motor or tub has to turn to get it to seat right. You may even try running a no clothes load and get stuck with a tub full of water. Ask me how I know.
Reverse everything to reassemble. Make sure you get the springs tight that hold the hoses on. I was worried about over tightening the plastic nut with a 1/2 drive. Run no-clothes load, large, hot with soap. I think tipping it over loosened some stuff that was stuck in between the tub and basket. No, it wasn't grease from the shaft, light film. Anyway, I'll waste a washer full of hot soapy water to avoid the, "Um..what's this on my new shirt".
I didn't mean for this to be so long winded, but I was leary about tackling this job at first. I know my way around the garage/cars, but never tried appliances before. I pictured it'd be apart for weeks and I'd have to call a repair man. Then the "I told you so" look would come. You all know what I mean. I just want to cover as much as possible and encourage others while having them avoid any troubles.
Really simple, the dryer repair guy I had out did not have the part and wanted $100 to fix. Did it myself quickly and easily and the dryer is working like a charm.
Watched the video on the website... and did what it said to do. It was VERY helpful... It did not fix the problem... so now I'm on to the next possible solution. Also, provided by the website. The valve was the problem 85% of the time. The water level switch is the problem 10% of the time. The water level switch is what I ordered next. Ordering is EASY and delivery is fast with available tracking of the shipment. Very nice...! -Eddie Campbell
Unplugged washer. Pulled the washer away from the wall & leaned it back against the wall to access the underneath side of the washer. Disconnected water hoses to the pump with water pump pliers. Have drain pan handy to catch the water, approximately 1 qt. Remember which hose goes to the proper place. Removed two retaining screws/straps allowing the motor to be seperated from the transmission. There is enough slack in the wiring to allow you to drop the motor without disconnecting. You do not need to remove the water pump. Removed old coupling & replaced with the new one. Make sure you use the "new style" replacement coupler or you will be doing this repair again very soon! Schematics are available online.
