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11026852504 Kenmore Washer - Instructions

All Instructions for the 11026852504
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Bad Motor Coupler
So, the instructional video was great but be warned that you REALLY need to hammer the part into place. Basically hammer it into place so that the end of the shaft that it goes on is flush with the plastic piece of the coupler on both ends. Otherwise, you'll put the washer together and run a load and it'll squeal and smell like burning rubber. We had to take it apart like 3 times before we got it on there securely enough. We would then run an empty load and it would be fine but as soon as we would add clothes the squealing and burning would ensure. So, my advice is to hammer it in well and save yourself the time and struggle!
Parts Used:
Direct Drive Motor Coupling
  • Hilary from Gainesville, FL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
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Did not go into spin cycle/did not drain water
don't know, I ordered the part and my husband repaired it. Did not take him long at all.
Parts Used:
Direct Drive Water Pump
  • Maria from Stow, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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motor running . no spin cycle
Tipped the washer on its side and took the pump off then the motor then the coupling.
Parts Used:
Direct Drive Motor Coupling
  • joe from loveland, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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agitator cogs were badly warn, no agitation when washing
Pulled off the fabric softner holder, pulled out the cover for the agitator. Used a socket set to loosen the screw that holds in the agitator hub, pulled out the hub, removed the gasket from the cogs and replaced new cogs. Works like new!!!!
Parts Used:
Agitator Directional Cogs
  • Mary A from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Washer would not always spin
I purchased the part from PartSelect because it was very reasonable and it was OEM part. I have never replaced this kind of part on a washer so I figured it would take me a while. But PartSelect supplied a video showing the entire repair and that was the only reason I did not struggle with the repair. I will definitely buy any appliance parts I need in the future from PartSelect. Thanks Don
Parts Used:
Direct Drive Motor Coupling
  • Donald from Metter, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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It was the water pump
The most helpful hint was the video that I followed to a tee an if not I'd be treading in deep water. Very good but being a rookie it took me a hour an a half to complete, but it was my first voyage, of which should take 30 min if skilled a little bit. End results it works better than it has ever but always remember to keep track of all parts to replace it back in the right position. Thanks Again an I'll be back to see you if necessary for future reference!!!
Parts Used:
Direct Drive Water Pump
  • Marlin from Las Vegas, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Washer was not spinning, but making a loud spinning noise.
Disconnected power. Disconnected hot and cold, and drain hoses and placed in a plastic bucket. Pulled cover off the washer. Tilted washer onto its back. Removed 2 clips holding the pump. Disconnected wire harness from motor and removed 2 clips holding motor starting with lower clip. Removed a screw from the upper clip used for shipping. Set motor aside and removed broken pieces of the motor coupler from motor and transmission. The replacement part had a metal sleeve in the center of each white plastic ring. The old part did not. This required tapping the new ring onto both the motor and transmission shafts with a socket and makes for a tight fit. Reversed the process to put everything back together. Some alignment might be necessary to place motor to transmission. I recomment wearing thin work gloves to avoid nicks from sharp edges. I didn't. Washer is spinning again and sounds a lot better.
Parts Used:
Direct Drive Motor Coupling
  • William from Sonoma, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Video \was great but...
Partselect's video on how to replace the waterpump was great, but I was a bit stymied at the beginning as the control panel on my Whirlpool was attached differently than shown in the video. Mine was held on with two Phillips head screws in the back corners of the control panel. Also I'd suggest replacing the tub to pump hose (Part PS334685) at the same time-I wish I did. That hose was coated with crud which I cleaned out the best I could. All in all a pretty easy job-hardest part was getting cabinet back on (put the front bottom under the frame, then lower the cabinet onto the frame.
Parts Used:
Direct Drive Water Pump
  • Thomas from Marlborough, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Washer would fill up with water but not agitate or spin
The motor would hum but would not agitate or spin. Followed the PartSelect instructions on removing the cover. From other instructions I found out the start capacitor was bad. Very easy repair. Also replaced the clutch because the spin cycle would not begin without spinning it manually. FYI PartSelect had the lowest priced parts and were delivered next day with free shipping.
Parts Used:
Motor Start Capacitor Clutch Assembly
  • David from Gloversville, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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would not spin in spin cycle.
Watch the video on the part ordering webpage.
Parts Used:
Clutch Assembly
  • paul from wardensville, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Burning Smell & Knocking Noise
The hardest part was understanding how to take the cabinet apart. The "exploded" parts diagrams at PartSelect helped immensely.
Parts Used:
Direct Drive Motor Coupling Washer Lid Switch
  • William from Conroe, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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it was so easy, even my wife said she coud'v none it
I just followed the steps on the video, I was surprised how fast I got the parts within 24 Hrs . Thanks
Parts Used:
Agitator Directional Cogs
  • Manuel from Lincoln, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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The washing machine basket wouldn't spin
Remove the cover of the washer, pull out motor, pry out motor coupler, replace. May have to hammer with a rubber mallet to get it on. Replace motor and washer cover. We also replace the water pump. It wasn't broken, but since we had the washer torn apart, decided to replace it as well. There are lots of YouTube videos to help you out.
Parts Used:
Direct Drive Motor Coupling Direct Drive Water Pump
  • Kali from Missoula, MT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
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Top of agitator was free to rotate in either direction and did not work properly.
The top of the agitator pops out and leaves the fastener(a 17mm bolt) open at the bottom of a 6 inch or so opening in the top piece. That bolt comes out with a socket extension and the top comes off. Replacing the dogs is just a case of sliding a retainer ring down, removing the broken dog pieces and replacing with new dogs. Reverse the disassembly process to reassemble the unit. Now, it works great.
Parts Used:
Agitator Directional Cogs
  • Dean H from KENNEWICK, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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no spin out of water in drum
followed the video on the web site and repair was amazingly easy. I have two of these machines, and this same part went bad about 1 1/2 year ago, so this time i was ready for everything. Took everything apart, got rid of old broken part, replaced with new, and Bam, washer back up and running, less than 30 minutes, I am limited on space in my basement, so i didn't turn machine on its back, i did it in the upright position, just utilized some wood blocks to hold the motor during part change, and a hand spring clamp to hold pump and hoses out of my way after removing the clips that hold it on. It's not rocket science, if i can do it so can you. Good luck
Parts Used:
Direct Drive Motor Coupling
  • james from dumont, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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All Instructions for the 11026852504
1096 - 1110 of 1193