11025862400 Kenmore Washer - Instructions

Looked on line and found the cheapest repair for my symptoms seemed to be the tub wear pads. Disconnected the washer, tilted it to where I could inspect the pads and discovered one was missing. So ordered a set, (Only complaint was the shipping was as much as the part). Parts arrived in 2 Days (!). Tilted the washing machine again...reached up with a small flathead screw driver and pryed the old pads off...snapped the new ones on (takes a little pressure, so eat your wheeties)...and job done. Stood everything back up and re-connected hoses, drain and plug...Works like brand new...Unfortunately for the wife who thought she was going to get a new one....LOL

After entering the Parts Select website and searching for the model number information, I found a video which described the problem. The video explained the step by step procedure to access the possible problem. The problem was exactly as the video described, I ordered the repair part, made the repair, and placed the washer back in service. Oh, by the way, the part was delivered to my house the next day.

Similar to the youtube repair video, followed it mostly. This model has a different plug in set up on top where the wiring is. Just unplugged a different plug in a different location. The other difference is that I did a lot of dusting and vacuuming of inside parts and around motor. Also used some spray on rust converter on some rust spots then coated those areas with spray paint. Also where wire harness hooks to the frame I taped up a longer section of the wire to keep the wires together so they could move around and not be damaged. The actual repair took about a half hour, but took more time taking the washer outside on porch then back into the house. Out side repair is better because a significant amount of water came out of the washer and drain hose when we tilted it on the back to remove motor and transmission. Just follow the youtube video instructions and most people should have little or no problems doing the job.

First I tried take the back off. Wrong move, wasted 30 mins on that. Then drained water into bucket, moved washer on hand truck to garage for more room to work. Had pump & drive coupling out in 20 mins. Found Partslect & ordered parts in 15 mins. Two days later had everything back working in 20 mins. Very Good Srevice.

The youtube explanation on how to repair was great, especially the instruction to lift up on the bluish plastic ring (to detach the softener dispenser), and not to tighten the bolt too much when reassembling matters.

removed the softener dispenser, gently pried off the top with screw driver, loosen nut and lift off the unit holding the cogs. On our (Kenmore, series 90) there was a small retaining ring to hold the cogs in place. Removed retaining ring (no tools), and cogs (one at a time). Replace each old cog with the new one, being careful that it's not upside down or backwards. reassemble. test. rejoice! This $3 part plus $7 S&H - saved a $100 house call from the appliance repair man.. YouTube & PartSelect = super Combo! Thanks!

I am not even going to attempt to explain. The videos that were brand specific are all anyone needs to complete any repair. They are very well made. And easy to follow. Thank you for saving me a repair call!

Parts select gives you the top solutions for the problem you are having. This suggested a clutch, and upon looking at mine I could see it was displaced. I watched the instructional video, and it was spot on. It told me how to from beginning to end and it worked out perfectly. I spent about an hour of my time, spent $38, and my machine is fixed. Thank you Parts select for the free video, I couldn't have done it without it.

I watched the repair video- the link was sent to me by Parts Select when I ordered the new switch. I followed the instructions step-by-step and the entire process took about 30 min. even with my three-year-old "helping" and talking to me the entire time! Very easy!

The repair video was very helpful and exactly right. The most difficult task was removing the old pump. It had apparently seeping between the motor shaft and the pump coupler for some time and had rusted the pump to the motor shaft. I had to aggressively grip the pump housing with the channel lock pliers and wrench it back and forth to break it loose. I took a file to remove the rust build up from the motor shaft before installing the new pump. Washer works fine.

Luckily enough the washer shown in the demonstration is my exact model, which eliminated any variables I may have come across. The repair was relatively easy and probably could of been done in less time but I took every step slowly to avoid breaking something or leaving something unattached. For the money and time spent on this repair I would certainly recommend this for anyone with a similar issue. After taking the machine completely apart, i found that the suspension pads were still properly functioning. Since i had already purchased them with the tub wear pads, I changed them anyway. The trickiest part for me was pulling the outer tub out because the shaft on my unit was very rusted had a considerable amount of buildup on it. During this step I was very careful to remove all the build up because there is a single rubber seal between the center opening of the tub and the motor shaft. After I made sure the shaft was completely smooth and there were no protrusions I gently rocked the tub back and forth while applying pressure from the underside of the tub, all the while making sure that the seal didn't fold in on itself or stretch in any direction. Other than that, the repair went very quickly and easily . The spanner wrench is a must !!! I actually found it on amazon for about 6 dollars and I'm positive I will find another use for it somewhere down the road. I owe a big thank you to Steve. (the guy in the video) and everyone else from parts select for making laundry day in my house tolerable again !!!

Had a lot of corrosion on the shaft area and had a hard time removing the inner tub but after some WD-40 and unprintable words and labor it popped off. Cleaned everything up, shaft, inner drum and outer drum. After that everything was a piece of cake. Thanks for the help!

It was simple, unbolted the inside laid it down on its back, took four bolts how and replaced parts and reversed the steps. It was super easy and You guys was on top of the shipping. Wife is happy! saved $500!!!!!!

I watched the video and that was a great help. I just entered my model number and selected the symptom. 61% of the time the drive coupling is the problem and it was. Ordered the part and got it the next day.

Removed the control panel and the cabanit. Then removed the adjutatior . Removed the motor and gear box slid the old shaft out and put the new one in put back together. Took about one hour .