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The main knob insert snapped.
Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.
Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
Turn off the water at both the cold and hot. May need an bucket to catch any water left in the lines. Then unplug the washer to kill power of course...Taking off the 10 or so small screws in the back metal cover will get you started. The tricky part is getting the clips off the back top where the knobs are. You will have 2 plastic clips and 2 metal clips, 1 on each side. Take a flat head and ease them up and out....careful not to break them! You can pull the whole control panel away from your work area. Once you have full accuses to the valves its self, it is held in by 2 screw on the top inside a slot. You can now unplug the pigtail harness. Repeat the process in reverse to get it back together and the job is complete. 30 to 45 minutes Max.
After disconnecting water lines and power, tip machine onto its back. The actuator is located under the drum. Remove the cover over the motor/ drive belt. Actuator is located by the transmission and held on by several screws. Unplug the wiring harness and remove three screws with Phillips screwdriver. Install new actuator..
Removed belt cover from bottom of the transmission , remove old belt, clean the pulleys ,and re install new belt. The new belt fits tighter so it did a few time to get the belt fully seated. Re install belt cover.
I watched the instructions on line, and followed them. Completed the parts change with out any problems, but that wasn't everything I had to do to make the washer to work again. I had to clear all the fault codes that were on the machine. Then the washer started working in all the cycles.
I have a Kenmore he 500 series washer that would not get out of the sensing mode. Googled the problem. It let me know it could be the water inlet valve. So I ordered the valve through Part select (mailed to me with in days of ordering) Had a towel and small bowl for nuts and screws. Shut off water to washer, disconnected hoses, used screwdriver and socket wrench to unscrew the back of washer (since it was my first time to ever do something like this on my own, I took pictures to make sure everything went back in place) replaced valve. It was an easy connection. Washer works great
OEM water valve was allowing water to drip into the drum with no power to the valve.
Removed two 1/4” screws from the backside of control panel. Plastic putty knife slide under front of control panel to release the clips and allowing panel removal. Shut water supply off and removed both hot/cold hoses from valves. Removed the two T-20 screws which allowed the removal of the existing leaking valve assembly. Installed in reverse and it worked perfectly!!
When to PartSelect Web site, used their trouble shooting guide, Used their advice, which was to replace the actuator. bought and installed the actuator which took around 20 minutes or so. washer started working fine after replacing. Thanks to the website I save a lot of money. Thanks PartSelect