11020982993 Kenmore Washer - Instructions

Watched 2 U tube videos. Ordered parts, watched videos clips again. Spoke with a customer service rep. Washing as I type! :)

popped off agitator cap, used socket, extension, and ratchet to remove retaining bolt, slid upper half of agitator off, inverted and slid cog retainer away from cogs, removed old worn cogs and replaced with new ones and reversed procedure.

1) Unplugged power to the machine. 2)Disconnected the water inlet hoses and the drain hose. 3)Placed the washer on the front of the cabinet. 4) Moved the washer to an area large enough to allow it to be laid down and worked on. 5)Removed the sound deading panel from the bottom of the washer. 6)Disconnected the electrical plugs from the motor. 7)Disconnected the two hoses to the pump. 8)Removed the two strap retaining bolts from top of the motor. 9) Removed the two motor retaining straps. 10) Removed motor and pump assembly from the transmission. 11) Removed the broken drive coupler and replaced it with the new coupler. 12)Reassembed in reverse order. Wish I had seen the brake repair vidieo before this repair was done. It shows how to remove the trasmission and motor asembley as a unit.

Replaced the water pump. I took this machine outside to the garage on a concrete floor so spilled water was not a problem, but if repaired inside be sure to have some rags for spilled water. Turn off water to machine. REALLY easy to do. Tilt the washer on it's back. No need to remove any side or front panels. Use a pair of channel lock pliers to move the two water line hose clips up onto the water line. Then release the two water pump retaining clips that holds the pump to the motor. Lift the old pump off, set the new back on put the clips back on, push the two hoses on and set the clamps back down. Just be sure to put the clamps close to the end of the hose, if you leave the clamps too far up on the hose, you may have a small water seep from the clamp.

I took off the top of the agitator, next I took off a cap. I used a long 5/16 socket to take off the one bolt.The part that holds the clogs lifts out pop the two pieces apart, insert the new clogs and put back together.

Got on the PartSelect website and diagnosed the problem, purchased the replacement part, received the part in 2 days....very quick. I simply watched the "how to" video for the part, which was very easy to understand, and followed the instructions and was able to take out the old part (found it to be broken), replace it with the new part and fixed the washer. It took about 40 minutes, and everything works great. Easy, cheaper and faster than calling a repairman.

Unscrewed and flipped back control panel. Unplugged lid switch and removed fron/side/lid sheet metal. Disconnected hoses from the pump, removed pump retaining clips and switched to new pump. Reversed procedure, plugged machine back in and everything worked like new. There was no need to lay the machine on it's back as instructed by the video. It would helped pins that hold the sides in place (at bottom rear) where about an inch taller.

According to the video on your site with adaptation to the exact model. More time spent in removing/replacing the cover than any other part of the job

I watch the video clip

The new coupling parts are better made than the original parts. It was difficult to disassemble motor unit to get at the the old coupling, but once that was accomplished, the new coupling installed pretty easily. The machine is working fine now.

Laid machine on side, removed pump (stubborn),installed new pump. Set back up. Worked great.

watched the video and had the washer fixed in no time!

Well,the repair was actually easy once I read all instructions. My son and I did the repair. After we got the agitator apart my son took his feet(after I told him thats how you get it apart)to separate the bottom agitator from the top agitator. Everything went everywhere. Thank god for Part-Select and their wonderful pictures. We put everything back together and it is working like a brand new machine. THANK-YOU. If we would of read first it would of only took 15 minutes to install. S Brazil

The whole process took about 20 minutes. I popped the cover off the top of the Agitator and unloosened the nut holding the agitator onto the shaft. I then replaced the cogs, which just slipped into place. Finally I replaced the agitator back onto the shaft and tightened the nut and replaced the cap.

Just like the video. Easy!!!