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11020954994 Kenmore Washer - Instructions

All Instructions for the 11020954994
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Washing machine squealed as it filled very slowly
Our washing machine "squealed" as it filled. Only the hot water did it, the cold water did not. The hot water came in real slowly, and the machine made a squealing noice and the hose going into the fill valve would vibrate. When I ordered the part, on my order confirmation email there was a link to a video showing how to replace the fill valve. It literally took my less than 30 minutes to replace the part. The only thing that was different on my machine was the screws holding the controls on. Mine were hidden under a plastic cover on the front that I had to snap off. Other than that slight difference in screw location, everything in the video matched up perfect with my machine. With the new fill valve the machine fills in 1/2 the time. We hadn't really noticed how slow it was filling until the squealing noise started. After changing the valve, the difference in fill rate was very apparent. I'm sure the 15 year old valve was full of sediment and minerals. Works like new now.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • David from Fargo, ND
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Washer Stopped And Could Smell Smoke
I followed the video on replacing the direct drive coupling. It was easy to follow and gave step by step instructions for screw locations, fastener and part removal and installation.
Parts Used:
Direct Drive Motor Coupling
  • RONALD from OSCODA, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Leaking water in front when washer was filling
I found a repair video on You tube by Parts Select. I ordered the pump and it could not have been easier. I probably saved $200. The hardest part was lining up the cabinet to put it back in place. Patience & you'll get it. Thanks.
Parts Used:
Direct Drive Water Pump
  • Pat from Dripping Springs, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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leaking
Two screws on the back of the washer releases the top control panel. Then unplug one plug and hang the top over the back of unit. Two clips removes the sides and top which gives you access to the pump. You then remove the two hose clams and the hoses and two more clamps hold the pump on. Reverse the process hook up the water and plug it back in.
Parts Used:
Direct Drive Water Pump
  • Timothy T from Rochester, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Small amout of water leaking from the bottom of washer.
This was a simple repair. I simply placed washer on its back. Then used some channel lock pliers to remove the clamps and hoses. Released the clips holding the pump in place. Removed the pump. Reversed the order and it was complete.
Parts Used:
Direct Drive Water Pump
  • Nathan from Aubrey, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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upper ringer would not agaitate.
very easy and the exact problem Thanks.
Parts Used:
Agitator Directional Cogs
  • Evelyn from Wheeling, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Water leaking only with washer running.
Tilted the machine back. Done carefully the hoses can all stay connected. Removing the pump from the motor first makes it easier to access the clamps on the hoses. Be sure to have a pan handy to catch the excess water out of the drain hose when you disconnect it. Connect the hoses to the new pump. rotate the shaft on the motor to line it up with the hole in the back of the pump. Clip the pump back in place, set the washer back in place and it's all over. It took me more time to file this repair story than it did to perform the repair.
Parts Used:
Direct Drive Water Pump
  • Jerry from Mobile, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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seal on the pump went bad
Popped the drain lines off the old pump....installed the new pump....reattached the drain lines.....worked like brand new...praise God! :-)
Parts Used:
Direct Drive Water Pump
  • samuel from fancy farm, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Machine not agitating
Easy as 123... unscrewed the top agitator, removed the parts and replaced. This part cost me about $3.00 and the repair call the last time was $250.00. I guess I would call it a profitable day!
Parts Used:
Agitator Directional Cogs
  • Joeseph from Fort Lauderdale, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Cold water had stopped working - going really slow
Your instructions were right on...! I looked just to prepare myself for the repairman, but after viewing your instructions and buying the part. I had it on in 30 mins. Thanks. It's nicke to know you're there for when something goes wrong. SDawson
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Sanford from Alexandria, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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agitator not spinning
Simply removed the agitator and replaced dog ears. Really easy!
Parts Used:
Agitator Directional Cogs
  • Don from Phoenix, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Washer leaking
After watching some on-line vids, I determined it was the center post, or tub, gasket at the bottom. A cheap part, and easy to snap-out the old and snap-in the new - But - I had to dissassemble the washer into individual washer component molecules. Luckily, I'd done this recently to replace the clutch drive, then the motor, then this. Not too bad, really. Washer body off (2 screws and two snap-links); agitator out (7/16" socket on extension); bang off tub nut (heavy hammer and punch); bang off drive block (hammer again); and pull tub up an out. Tub drain disconnected (pliers); pull off level sensing tube; three spring mounts (nutdriver); then just yank tub up. Poke out Centerpost gasket; snap in a new one; reassemble. Piece of cake.
Parts Used:
Centerpost Gasket
  • Forrest from Oxford, AL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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washer was making an awful noise
Followed the video that was attached to the link where i ordered my part. Seriously, could not have been easier!! Thank you so much!!
Parts Used:
Direct Drive Motor Coupling
  • Jody from Indianapolis, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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The top two-thirds of the agitator didn't agitate.
After a little research on line, I knew to remove the fabric softener cup, pull out the clear plastic divider, unscrew the agitator bolt, pop off the construction clips, slide a plate down a bit, remove the old cogs, put in the new, return all the pieces to their places, screw the bolt back in place and now it works perfectly. I also bought a cabinet clip, spacer & screw that I will use at a later date. This repair went quickly and easily.
Parts Used:
Agitator Directional Cogs
  • Zella from Rio Rancho, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Upper Agitator Not Agitating
From the central column, pull off the fabric softener dispenser (of course, with the machine off). Reach in and pull out the seal (looks like a diaphram). Using a socket, undo the bolt and pull out the plastic ratchet assembly. I found the 4 dogs in bad condition, ordered them, and received them in a couple days. Replace the old dogs and reassemble. Only the bolt requires a tool. Much simpler and cheaper than I had anticipated.
Parts Used:
Agitator Directional Cogs
  • ENRIQUE from LOS ANGELES, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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All Instructions for the 11020954994
1036 - 1050 of 1247