11020936994 Kenmore Washer - Instructions

I found a repair video on You tube by Parts Select. I ordered the pump and it could not have been easier. I probably saved $200. The hardest part was lining up the cabinet to put it back in place. Patience & you'll get it. Thanks.

Two screws on the back of the washer releases the top control panel. Then unplug one plug and hang the top over the back of unit. Two clips removes the sides and top which gives you access to the pump. You then remove the two hose clams and the hoses and two more clamps hold the pump on. Reverse the process hook up the water and plug it back in.

This was a simple repair. I simply placed washer on its back. Then used some channel lock pliers to remove the clamps and hoses. Released the clips holding the pump in place. Removed the pump. Reversed the order and it was complete.

very easy and the exact problem Thanks.

Tilted the machine back. Done carefully the hoses can all stay connected. Removing the pump from the motor first makes it easier to access the clamps on the hoses. Be sure to have a pan handy to catch the excess water out of the drain hose when you disconnect it. Connect the hoses to the new pump. rotate the shaft on the motor to line it up with the hole in the back of the pump. Clip the pump back in place, set the washer back in place and it's all over. It took me more time to file this repair story than it did to perform the repair.

Popped the drain lines off the old pump....installed the new pump....reattached the drain lines.....worked like brand new...praise God! :-)

Easy as 123... unscrewed the top agitator, removed the parts and replaced. This part cost me about $3.00 and the repair call the last time was $250.00. I guess I would call it a profitable day!

Your instructions were right on...! I looked just to prepare myself for the repairman, but after viewing your instructions and buying the part. I had it on in 30 mins. Thanks. It's nicke to know you're there for when something goes wrong. SDawson

Simply removed the agitator and replaced dog ears. Really easy!

After watching some on-line vids, I determined it was the center post, or tub, gasket at the bottom. A cheap part, and easy to snap-out the old and snap-in the new - But - I had to dissassemble the washer into individual washer component molecules. Luckily, I'd done this recently to replace the clutch drive, then the motor, then this. Not too bad, really. Washer body off (2 screws and two snap-links); agitator out (7/16" socket on extension); bang off tub nut (heavy hammer and punch); bang off drive block (hammer again); and pull tub up an out. Tub drain disconnected (pliers); pull off level sensing tube; three spring mounts (nutdriver); then just yank tub up. Poke out Centerpost gasket; snap in a new one; reassemble. Piece of cake.

Followed the video that was attached to the link where i ordered my part. Seriously, could not have been easier!! Thank you so much!!

After a little research on line, I knew to remove the fabric softener cup, pull out the clear plastic divider, unscrew the agitator bolt, pop off the construction clips, slide a plate down a bit, remove the old cogs, put in the new, return all the pieces to their places, screw the bolt back in place and now it works perfectly. I also bought a cabinet clip, spacer & screw that I will use at a later date. This repair went quickly and easily.

From the central column, pull off the fabric softener dispenser (of course, with the machine off). Reach in and pull out the seal (looks like a diaphram). Using a socket, undo the bolt and pull out the plastic ratchet assembly. I found the 4 dogs in bad condition, ordered them, and received them in a couple days. Replace the old dogs and reassemble. Only the bolt requires a tool. Much simpler and cheaper than I had anticipated.

2nd time partselact has saved my ~13 year old washer for a total of ~40$ Entered the symptom and they told me more than likely what to look for and VIOLA ! Would've been easy to spend $200 each time my washer quit working but with a suggestion from a menu and even a video to show me how I revived my old $400 AMERICAN made washer to wash another day. Thank you part select !!

replaced the agitator directional cap by simply removing the top of agitagor. unscrewing a bolt, slipprd off broken peice, slid new peice in place, and rescrewed it in. Voila washer runs and agitates as it should