11020932991 Kenmore Washer - Instructions

very well the part was easy to install and the part was easy to find on the diagram furnished by parts select

my husband looked at it and seen that the pump was leaking so we got on the internet and found Partselect found our part ordered it got it in 3 days my husband didn't have to take the base off he just reached in and took of the brackets off the old pump and put on the new .took about 15 minutes. thanks you very much for helping us we did watch the vedio which was good but he wanted to try it his way (you know men). and i'm glad to say it worked.

searched the internet for the problem, saw video on you tube, bought the part & repaired/replaced the couplers. You have to make sure the couplers are all the way on the shafts, so the washer can be reassembled correctly. After it was reassembled, the machine would not go through the cycles. Apparently unrelated, the lid switch had become defective. I ordered the part & fixed the problem. That repair is also on you tube.

Laid washer on back side. Took off old part off saw were it was worn down. Placed new part, set washer back up and all was well. NO more water on the floor. Very reasonable price on parts and shipping. Thanks Parts Direct.

I adopted the washer in a rental unit. The tenant told me it made a series of loud noises and just stopped. My "go to" source is always Partselect, after entering the symptom(s) I noted the potential problems...it was then time to tear into the machine. First was the pump which was not broken or seized up, I then manually turned the shaft on the motor...it was spinning freely. After unclamping and removing the motor the problem was obvious...the coupler assembly had seen better days (it was broken in two), this was a very inexpensive and simple repair ($18 including shipping). I highly recommend viewing the you tube video on the parts page...it was very helpful. This is my 2nd appliance repair using Partselect, the 1st was just as easy although a bit more time consuming as I had to take an entire dryer apart to replace a broken wheel assembly deep inside the machine. I will be using Partselect everytime I feel I can handle the project. It saved me a bundle from having to call a repair person.

This is a not for men only job. The worst part was taking the flimsy, rusty-on-the-inside case on and off. If you've never done it before, I would recommend photographing each section that you take apart so you can more easily see how it goes back together. The video is a great help for general ideas, but unless your model is exactly like that one there may be other parts. Wiggling the clamps off the hoses wasn't easy as the wrench kept slipping of the clamp ends. Finally I figured out that a wrench that clamps on and stays put was the right answer. Replacing the pump was easy--just like in the video. Now I have a secondary problem: the water now gushes out of the standpipe when the water exits the tub. I think the pump is better than the last one even before it broke, so the water is coming out too fast. I found a little part that makes the exit hole on the drain hose a lot smaller, plus I covered it with a stocking in case the part came flying off. Last time I tested it only about a cup of water came out of the pipe. I think there may be air in the pipe, so I have some things to try for that but at least I feel like I'm going in the right direction. This site is great--I already paid for one professional repair and the washer isn't worth another one but I'd like to keep it running for a few more months anyway.

I watched the video on the Partselect website. Appled the same technique for my machine and the repair was just as easy. Unplugged the washer, removed two screws from the top panel, flipped it up and removed the two brackets that hold the cabinet in place. Removed the cabinet, the pump is right in front held on by two clamps. Removed the clamps, unhooked the hoses, put the new pump in attached the hoses and the clamps. I then put the cabinet back together and the repair was complete, wash machine is running again with no leaks.

I watched the video on the website on how to repair this and followed it. The repair went quickly. I spent more time moving the washer in and out of the location it was in than the time it took to repair.

Remove the outer washing machine housing. Close-up inspection located the leak source. The water pump was removed by popping off the upper and lower metal brackets, then removing it from the two rubber hoses with their pinch clamps. Ordering a new part was easy on your web site, and it arrived in 2 days! I reversed the process, with the smaller hose's pinch clamp hard to manage with simple pliers, but doable with persistence. I LOVE my 23 yr old whirlpool washer, and don't want a newer model, so thanks for making repairs doable for an old lady!

I pulled the dispenser cap off the top of the agitator, then removed the water tight cap from inside, then used a socket and extension to remove the bolt and the top portion of the agitator. The cogs and holder easily came out of the agitator, then the black hold down ring was slipped away from the cogs and the cogs then easily were removed and replace with the new ones. The black hold down ring was then slipped back into place to hold the cogs in and the agitator was reassembled. Works perfectly now and only cost $8.95 and three days for shipping.

So Easy! Just slid old one off and sled new one on. This is the rubber seal that you touch when you open the lid. I was afraid I would get the wrong part but am so glad others left notes so I could tell this was the right one. And it definitely is worth the replacement cost.

I watched the online video and followed the instructions,The only problem I had was getting the pump off the drive shaft it had rust built up,but it worked fine and was shipped as promised

I simply watched the video that was on YouTube for this site. It was dead on with my washer and super easy to do. The step by step was just awesome and easy to follow. The repair took just over an hour and I even cleaned the entire inside of this 12 year old washer which was pretty cruddy. The washer now spins great and works like new again. All for about $50. Thanks.

A word to the wise watch the repair video first guys and save an hour or 2 of aggrivation. I saved a couple hundred bucks instead of having the repair guys do it. It was easier than I thought. Machine runs like new again. Thanks Partselect. L.A.B. Rocland, Mass.

Disconnect washer from all connections and slide away from the wall far enough to give clearance where you can tilt the washer and lay on it's back. Remove old pump and replace with new pump, then reconnect washer to wall connections.