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11020422990 Kenmore Washer - Instructions

All Instructions for the 11020422990
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Washer would not spin dry
Replaced clutch and direct drive assembly and associated parts. Found a broken pin on the plastic part that moves the cam.
Parts Used:
Clutch Assembly
  • Dave from Knoxville, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Direct drive coupling teeth broke off. All of them.
Watched a youtube video first. Thats where I saw the ad for Part Select. It didn't go as smooth for me as it did for the guy in the video. Mine was rusty but a little oil spray a hammer and screw driver got it done. I'm glad your site has pictures of the parts. It helped me get the right part the first time.
Parts Used:
Direct Drive Motor Coupling
  • jeffrey from Advance, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
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Washer had new noise, grease and water underneath.
Friday night removed back, Electronic controls, and remaining cabinet. Inspected direct drive pump and it was damp. Removed part. Total Time 20 minutes to this point. Spent next 45 minutes on-line trying to order the correct part and get it as soon as possible. Paid for overnight delivery, but it showed up Monday. Installed part then re-assembled Washer in reverse order. Total Time 30 minutes. Tested the Washer. Noticed water was not filling. Turned valves back on. All worked well. Washer is used several times a day. It's now 2 weeks later and still running well. I'm very mechanically inclined and I have an electronics background so it seemed very easy to me. I think anyone could do this, but it may take more time to determine how to disassemble and reasseble by researching it on the internet.
Parts Used:
Direct Drive Water Pump
  • Weldon from Los Banos, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
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washer stopped draining
I repaired this myself after watching the video on the PartSelect website. The instructions were excellent and the machine started draining again when the job was complete.
Parts Used:
Lid Switch Assembly
  • Dan from Huntersville, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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replace bad lid switch
great, installion smooth & verry very good instructions,thanks
Parts Used:
Lid Switch Assembly
  • thomas from murphy, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Washing Machine would not drain and spin
Watched the video, ordered the part and changed it out. We would of been in big trouble without the Video. Thank you very Much.
Parts Used:
Lid Switch Assembly
  • Lori from Pasadena, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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Spin Cycle Stopped working
Using the video that was supplied with my confirmation of my order. I followed the video to the "T" and everything went great. That is very helpful to have those videos. Who keeps their manuals for 10 years or more. I think the repair even took me less time than the video estimated. I would definetly order from this company again. Sears wanted 3 times the price and 15-16 days longer to get the part. I ordered the part on Sunday and had it Tuesday.
Parts Used:
Direct Drive Motor Coupling
  • Jeffery from Sherwood, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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My Washer quits turning
Simple and quick. 1) Unhooked water pipe connections on the back of the washer, 2) Unscrewed the two screws holding the head(the switch,dials panels)that also hold the back panel and popped two clips hold the head to the outer cover, 3) unhooked the electric swich harness and tilt the head panel backward over the back cover, 4) slide the washer outer cover housing, 5) leaned the washer drum and motor on it's back, 6) unscrewed the small screws holding pump clips and removed both clips, then pull the pump straight up, then did the same to the screws and clips holding the moter. Took the direct coupling and fit them into the shaft...installing is just reversed...Washer tested working perfect.
Parts Used:
Direct Drive Motor Coupling
  • Killin from Summersville, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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washer wouldnt fill up with cold water.
shut off water source,Re route cold water line to hot water line to keep laundry going!! ordered parts, removed back cover using screwdriver. valve is held in place with 2 screws and a screw (5/16"?) in the mounting plate. pinch clamp on bottom of inlet hose and 2-2 prong plugs for power. really couldnt screw up the orientation of plugs and hoses...used self tapping screws to re-fasten the back of washing machine cover to avoid lining up the holes...hack!
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Joseph from Middletown, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Loud squeal when washing with cold water
Turned off the water and power, disconnected the supply hoses. Then took out the two screws in the control panel. Removed the clips holding the back to the main tub assembly. Marked the hot/cold control wires on the valve assembly, then removed them. Pushed back the internal water hose clamp (watch out for water in the line). Unscrewed the old valve assembly and bolted in the new one. Replaced the control wires and internal water hose and clamp. Replaced the clips holding the back to the tub and the screws to the control panel. Replaced the supply hoses and power cord.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Andrew from Ashland, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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water leaking below the washer
Using the video I was able to remove the outer frame and found the water pump was leaking. Ordered a new part and using the video was able to replace without a problem. Machine works great, no leaks. My son and son-in-law said just replace the machine...well once I found the problem, was an easy fix. The hardest part was lining up the outer frame so the fitting was right. I'm 65 young and yes women you can do it!!
Parts Used:
Direct Drive Water Pump
  • Laurie from Auburn, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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No longer spinning
Repair went really well thanks to the video PartSelect had posted with the drive motor coupling. It showed me how to take machine apart to replace the coupling. Loved the step-by-step instructions. Made it so easy for my son and me to do together and I am a female.
Parts Used:
Direct Drive Motor Coupling
  • Terri from Sahuarita, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Cold water filled very slowly
Looked at the instructions on PartSelect - they were very accurate even though my model was slightly different than the one in the video. Took the screws off the top 2 sides, removed the 4 off the back. Then tilted the top part towards the rear of the machine. The next part was really described well - "tilt the cover of the machine back" - I did but I was glad that my son was holding the rear panel because you really disengage the cover from the rear panel and it is a little flimsy. Ater that, the removal of the old part and install of the new was very simple. I did mark the hot water hose so I knew which outlet to put it on. Once I put it back together and tightened down the hoses, it worked like new. GREAT instructions from PartSelect. THANK YOU!
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Matthew from Highlands Ranch, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Motor stopped working
My 17 year old grandson patiently took the cabinet apart and removed the motor. After providing model#, serial#, and motor #, we received a new motor in only two days. He had it back together in about an hour and a half -- and it worked perfectly. What a pleasant experience!
Parts Used:
2-Speed Drive Motor - 60Hz 120V
  • Jerome from Farmington Hills, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench set
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No hot water dispensing into drum.
Disconnect Power, then water supply and drain lines. Remove all hex head screws holding rear panel onto machine. Unsecure white plastic tab on bottom of rear panel by twisting and pushing through rear panel. Remove 2 screws securing control panel to top of machine. Swivel panel up, remove two gold colored (zinc flashed) steel clips that hold panel to machine. Rear panel should be mostly detached from the rest of machine, complete disassembly by pushing water dispensing manifold tabs through slots in rear panel and by removing electrical connections and water lines from faulty water inlet valve. Assemble new inlet valve, install in reverse of removal.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • John from Kittery, ME
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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All Instructions for the 11020422990
991 - 1005 of 1119