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11020056992 Kenmore Washer - Instructions

All Instructions for the 11020056992
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direct drive motor coupling
Unplug washer. turn hot and cold water off. disconnect and mark water hoses. put a blanket on floor and lean washer on its back. use screw driver to remove metal clamps from water pump. use ratchet or nut driver to,,remove screws from metal clamps on motor.remove metal clamps with screw driver. unplug wire harness from motor. remove motor and remove old drive coupling and repelace with new part.
Parts Used:
Direct Drive Motor Coupling
  • Eugene from Chiefland, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Upper agitator not turning. Making loud grinding noise.
Remove top cap to access 1/2" bolt. Remove bolt and pull entire assembly up and off of shaft.Disassemble unit by taking long std. screwdriver to release 2 small locking tabs. Flip over and remove ratcheting upper assemble from larger lower piece.Now you will see the broken cams and be able to replace.Assemble in reverse order.
Parts Used:
Agitator Directional Cogs
  • Jim from Aptos, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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would not spin
Removed the the drain hose from the pump. Removed nut from the agitator. Then laid the washer on its back after removing the inlet hoses. took out the pump, remove wire harness from motor then removed the motor. removed the three bolts holding in the the transmission. The one mistake I made was that I removed the springs for the brake shoes and this cause me to have a lot of trouble trying to put them back on. Once the clutch arrived, I removed the old clutch from the transmission shaft, and installed the new clutch using all the parts that came with it. Then put everything together in the reverse order that they were removed in.
Parts Used:
Clutch Assembly
  • Richard from Somerset, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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water leaking from unit
unplug electric cord. shut off then disconnect hot and cold water hoses from nozzles. place drain & water hoses over washer. place washer on floor( back/hose side down). use pliers to remove hose clamps(2) from pump. unfasten metal clamps(2) from pump. remove & replace unit. reinstall by reversing process.
Parts Used:
Direct Drive Water Pump
  • Glenon from Saint Petersburg, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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Washer was leaking
Followed the video and everything went exactly as the video said! Just follow the video to a tee!
Parts Used:
Pump Retainer Direct Drive Water Pump
  • Gregory from Colleyville, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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The top section of our agitator wasn't turning properly with the lower section
I looked up the issue, and found a related video on YouTube. We ordered the parts, and I was very happy with their price (about 60% less than Sears) and how quickly they arrived. ...... It should be an easy repair, but our agitator top would not separate as it should have. ...... We look it to a local shop, and they said that sometimes the plastic 'fuses' together during factory assembly. They used wire cutters to snip the fused plastic. ...... After that, the rest of the repair was easy: just take out the broken cogs, and insert the new ones, and re-assemble.
Parts Used:
Seal, Inner Cap Agitator Directional Cogs
  • Kathryn from Shingle Springs, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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no spin dry
... exactly as shown in the video in addition to shutting water, removing hot & cold lines & waste tube. I was amazed at how fast the parts were delivered in two days regular shipping. Machine now purring a wifey happy once again! Thanks for the great service & video! I recommend PartSelect highly! WSD
Parts Used:
Direct Drive Motor Coupling
  • Walter from West Palm Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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water leaking from pump
Watched the video, it was so easy, if I had been a little younger it would have been a 15 min job...
Parts Used:
Direct Drive Water Pump
  • Anita from Globe, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Extremely wild rocking in spin cycle
Followed the instructions given in the video. Exactly as per video instructions.WATCH THE INSTRUCTIONAL VIDEOS!!
Parts Used:
Tub Spring Suspension Spring
  • Bryan from Midland, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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Tub was spinning only part time. Had to have help getting started
Installed new clutch assembly and while I was at it replaced the Motor Coupling. Actually, I had a good time doing the repair. I am almost 80 years old, so had to have help laying the washer on backside. Got a small stool from which to work (back problems). The only thing I found the least bit difficult was reinstalling the retaining clip for the clutch assembly. The rest was a piece of cake. Were I to do the same repair now, it would take less than 30 minutes. Washer works like new now. Very proud of what I was able to accomplish. Of course, need to watch the repair video so you will know where to start.
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • Kingsley from Ewing, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Tub will not spin
After finding out the tub would not spin, I removed the washer to find broken pieces on the floor. I did a google search on my model number and found that the problem was the direct drive motor coupling (it matched the pieces on the floor). So, I watched the "how to" video and I followed the steps verbatim. I found the coupler missing and the plastic pieces on the drive broken. My order came in quickly (within 48 hours) and my washer was running in 20 minutes after receiving the package. It has been great ever since.
Parts Used:
Direct Drive Motor Coupling
  • Rick from Terre Haute, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Agitator not working
It was simple. Removed one bolt slid off retainer replaced cogs. Less than 15 minutes.
Parts Used:
Agitator Directional Cogs
  • Kevin from Morris, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Leakt water pump
Forget the instruction book, it's too time consuming and it's a knuckle buster. Disconnect all hoses and lay machine on it's back. (Have plenty of rags to soak up the half gallon of water still in the pump). Use pliers to slide back hose clamps on pump and slide off hoses. Use screw drive to snap off clamps holding pump in place. Remove pump. Simply reverse process to install new pump. It nearly was one of my wife's 5 minute jobs she always has on her "Honey Doo" list.
Parts Used:
Direct Drive Water Pump
  • Carl from Newport, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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direct drive water pump leaking
watched a video that showed how to repair that you had on your web site. also read some of the remarks that other people left on site, one was super easy. just laid washer on its back, unhooked both water lines from pump. unhooked both metal clips holding pump and pulled off. replaced new pump in reverse order. didn't have to go thru all the procedures of taking off the body or nothing. 15min job.
Parts Used:
Direct Drive Water Pump
  • gerald from modesto, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Washer vibrating when in spin cycle.
Replaced suspension, leveling and tub springs.
Parts Used:
Tub Spring Leveling Spring Suspension Spring
  • Calvin from Cheney, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the 11020056992
1066 - 1080 of 1160