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11020022010 Kenmore Washer - Instructions

All Instructions for the 11020022010
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top half of the 2-part agitator slipping (not turning) due to stripped teeth on these cogs.
removed the softener dispenser, gently pried off the top with screw driver, loosen nut and lift off the unit holding the cogs. On our (Kenmore, series 90) there was a small retaining ring to hold the cogs in place. Removed retaining ring (no tools), and cogs (one at a time). Replace each old cog with the new one, being careful that it's not upside down or backwards. reassemble. test. rejoice! This $3 part plus $7 S&H - saved a $100 house call from the appliance repair man.. YouTube & PartSelect = super Combo! Thanks!
Parts Used:
Agitator Directional Cogs
  • Alan G. from Groves, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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agitator did not move
remove old cam-agitator and replace worn dogs and new agitator cam all with just a screw driver.
Parts Used:
Agitator Repair Kit
  • vincent from darby, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Agitator spun freely both ways and would not agitate
I used a small flat head screw driver to pop off the top cap, (since mine does not have a fabric softener dispenser). My 90 series didn't have a screw or a nut holding the agitator on, instead there was a plastic shaft with a half inch square hole in the middle. I didn't have a half inch socket at the time so I used a large flat head screw driver to remove it.(lefty loosy righty tighty) Didn't take no time at all to remove the agitator and replace the directional cogs.
Parts Used:
Agitator Directional Cogs
  • rob from modesto, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Agitator would no longer move clothes during wash cycle
Removed the upper part of agitator from lower section by removing bolt with socket wrench and replacing inner "dog eared" gasket (cog) with the repair kit ordered here. It took some finagling and a rap with a rubber mallet but I got it installed and it works like a charm. Washer works like new with a $ 20.00 kit that was delivered fast, within 2-3 days! I highly recommend this site for easy instructions and excellent response time and pricing !
Parts Used:
Agitator Repair Kit
  • Suzanne from Atkinson, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Washer would not agitate and noises.
Pop off soap dispenser, with a flat blade screw driver remove the cap on the top of the agitator. remove the cam,then remove the retaining ring on the bottom that hold the cods in place, and replace the cods. Very easy.
Parts Used:
Agitator Directional Cogs
  • Thomas from Vidor, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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top half of aggitator wasnt engaging
slide ring at bottom of fabric softener receptacle up, remove the fabric softener dispenser . use a7/16" nut driver and loosen bolt in center of agitator remove old part checking the way it is located on all small parts. Configure new pcs according to opposite of removal put bolt back in and tighten agitator back down be sure to get it snug 10 to15 lbs. pressure .Next put fabric dispenser back slide lock ring back down . Check out operation!
Parts Used:
Agitator Repair Kit
  • Leslie from New Waverly, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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ajitator cogs were wore and need replaced
pulled the fabric softner dispenser off, took a flat tip screw driver to pop the cap off. which the piece inside that held the cogs just took a long nose pliers to grip frimly but not to hard and turned it loose then lifted the unit out that had the cogs. the cogs was held on by a small plastic ring that just slipped up over the unit then you can replace the cogs. to put back together do the directions in reverse
Parts Used:
Agitator Directional Cogs
  • Steven from Fayetteville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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was not agitating
Pulled the top off the agitator, used the pliers to pull off the seal, used the socket to get the bolt off , pulled the rest of the agitator off and replaced the directional cogs. Put it back together in reverse. Piece of cake. Beats paying a repair man.
Parts Used:
Agitator Directional Cogs
  • charles from grand island, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
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Agitator Stopped rotating, because the ends of directional cogs had worn down.
Lift off the agitator top with hands. Use socket with long extension to reach to center, unscrew bolt that holds the agitator to the shaft. Lift agitator out, slightly tap with hand so it will come apart to get to the 4 small directional cogs. At this point I used soap & water to clean all parts. I found the Thrust spacer was cracked. Ordered parts and they came in 3 days. You can just set the thrust spacer back in place using the diagram supplied with the parts. With the agitator upright I positioned the 4 cogs in place, and used a stiff wire to pull up into position, turned whole thing upside down, and matched the groves. I then flipped the agitator upright and set back in washer and bolted back into place. Works like new. Thats the way I did it. A good diagram is including with the parts.
Parts Used:
Agitator Directional Cogs Thrust Spacer
  • Cliff from Lexington, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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The parts were worn but i think it still needs the top agitator
Took the fabric softener despencer off and center cap untightened the nut and pulled up on top agitator and put the new replacement parts back. It seems to be working good
Parts Used:
Agitator Repair Kit Thrust Spacer
  • Donnie from Phelps, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator not agitating (spun freely)
I watched the short video that was in the email with my order confirmation and all turned out well.
Parts Used:
Agitator Directional Cogs
  • Kelly from Register, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Lid lock would not ingague.
Removed two brackets on back top of washer that hold top secure. Pulled top forward and up off off pins located on front top of washer. Located switch removed two screws holding it in. Then removed Panel on back of top in order to get to controls and unplugged other end of switch. Then reversed procedure and waher was back in service.
Parts Used:
Lid Latch Assembly
  • Tom from Franklin, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Used machine, unknown age, with zero upper agitator motion. The upper agitator could be turned easily in either direction.
Age and condition of the washer were unknown. I had no agitator grease available. I went for just the replacement of the Agitator Directional Cogs. I reviewed the video for replacing the whole kit. Removed fabric softener dispenser and the seal below. The seal needed to be cleaned. Removed the 7/16" bolt with a socket and extra long extension. Removed the agitator. Pulled off upper agitator. The part that holds the cogs is in about the center of the upper agitator. It also needed to be cleaned. One original cog was broken the other were past needing to be replaced. Replaced the cogs and the retainer. There was some effort with getting the upper agitator down far enough to re-install the bolt. That was just a slight alignment issue. The other parts were put back in place.
Parts Used:
Agitator Directional Cogs
  • Calvin from Homestead, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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All Instructions for the 11020022010
436 - 448 of 448