All Installation Instructions for Kenmore Washer 11016964501

Noticed the agitator was not engagine and slipping

Took the softener mechanism off by pulling upward. Pried off the cap to the agitator with a screw driver then removed the center bolt with a nut driver. This did take a little effort since it had never been removed. Pulled the agitator out of the washer and cleaned all the parts of any soap residue accumulated over the years. Took the agitator and stood it on the floor placing both feet on the sides and pulled it apart. there is a ring inside that popped out along with the top part of the agitator and the small cogs fell out. Cleaned the two pieces and replaced the cogs, holding the main part upside down lowered the agitator bottom into place matching the four grooves after snapping the unit together slide the cog cover into place and gently replaced the agitator back into the washer and replaced the bolt tightly. Then snapped the softener attachment back into place. This required a good bit of pressure but snapped right into place. Done job. Saved a lot of money and a simple fix to a problem. Agitator now works just as it should, no slippage at all. Took about 30 min all together. You can go online to find installation directions for any brand washer that has a full size agitator.

Parts Used:

Agitator Directional Cogs

Wynona Roberts from Zwolle, LA
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers

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There was a buzzing sound when washer was turned on and did not work in spin cycle.

First let me say that I received the within 24 hours from when I ordered it online. Disconnected electric and water hoses .Removed screws on the top control panel then flipped it back from washer housing . Removed washer housing to expose main motor. Removed motor clips and screws . Removed motor coupling . Installed new coupling . Put it all back together . Works great!

Parts Used:

Direct Drive Motor Coupling

William A. Thompson from royersford, PA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set

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Poor agitation

Thurs. followed video directions, found the dogs to be defective and around 2 pm ordered dogs on line. To my surprise, on Friday around 11 am the dogs arrived. My husband installed them and the agitator is fine. I was so amazed at how quickly the dogs came. The machine was ready to go in less than a day. Thank you for your efficiency.

Parts Used:

Agitator Directional Cogs