Models > 11016942500 > Instructions

11016942500 Kenmore Washer - Instructions

All installation instructions for 11016942500 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016942500
766-780 of 996
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Top portion of agitator would not agitate

  • Customer: James from Long Beach MS
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the agitator with a straight blade screw driver and then removed by hand the inner cap. Used a 7/16 socket with a long extension and ratchet and removed the agitator bolt. Once the bolt was removed I pulled agitator cam the contains the agitator dogs out of the Mover, Agitator. I replaced the worn agitator dogs with new ones and replaced everything and it worked fine. I did mark with a red Sharpie the direction the dogs were before removing them so I would replace them in the right direction. Very simple job that took less than 15 mins.

Leaky Pump

  • Customer: william from independence MO
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Pulled the machine away from the wall about 18 inches. Tip the washer back until resting stably against the wall. Used plies to remove two spring hose clamps. Use the screw driver to remove spring clips. Pulled old pump off and placed new pump on. Replace spring clips and hoses with clamps, and lowered the washer. Done!

Washer would try to agitate during spin cycle.

  • Customer: Lorin from Arlee MT
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Very old washing machine began to make a horrible noise and agitator would attempt to agitate during spin cycle. Eventually determined that the problem was in the transmission. The way the transmission works is that when the motor runs in one direction a metal fork pushes on a cam mechanism and lifts a spring loaded gear on the agitator shaft from the gears that make it move, putting it in neutral so that it can spin freely with the basket in the spin cycle. When the motor runs the other way the same fork pulls on the cam and drops the gear down so that it engages with the agitator mechanism. The problem was that the plastic cam pieces on the base of the shaft had worn down to the point where they where not fully lifting the gear clear and it was partially engaging with the drive mechanism. Repair was relatively straight forward except the YouTube video that I was using showed the parts on upside down. All the other transmission parts are labeled with TOP on one side but oddly the cam pieces are not marked. For reference the U shaped protrusion on the cam parts goes on the top of the assembly, not the bottom. All in all it took me about 12 hours to do this fix, but at least 10 of that was simply trying to figure out how the mechanism worked and tracking down the problem. Be sure to refill the transmission case and use some RTV sealant to seal the cover back on when you are done, just like you would for an oil pan on an engine.

Agitator Direction Cogs worn out causing agitator auger to slip during agitation.

  • Customer: LE from SACRAMENTO CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Remove fabric softener reservoir from the top of the agitator. Grasp and pull the leak barrier cap off to get to the agitator mounting bolt. Using a 1/2 socket driver remove the agitator mounting bolt. Withdrawal the spring retainer and the spring from the cam assembly. Using a micro precision or very small flat head or small slim paper clip, disengage the cog retainer (Driven Cam Bearing) and carefully remove. Remove the four directional cogs and replace with the new. Reassemble everything in the revers steps.

agitator wouldnt move

  • Customer: robert from Roanoke VA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Well i'm an auto technician by trade so I just jumped right in without reading or watching anything, but I saw the video and in the days waiting for the part to show up I watched it. I would recommend everyone to watch the video because it is simpler than I made it.Easy repair any mechanical skills at all and you shouldnt ave any trouble.

grinding noise wouldnt spin

  • Customer: Johnathan from Mountain Home ID
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I have never fixed a washer, but this website made it very easy. I watched the video so there were no surprises. I unpluged the machine and disconnected the water lines and removed the two back screws. The control panel and shell came of very easy, i then tipped the washer on to its backand removed the clamps holding the motor. The motor came out very easy and the coupler was a cinch to put in. After that I reversed the process and then the wife was happy she got her washer back, Iwas happy too because I didnt have to buy a new one.

washer would not agitate or spin, even after replacing coupler

  • Customer: GEORGE from GERMANTOWN KY
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Socket set
  • 0 of 0 people found this instruction helpful
Found input to gearcase deformed, so new coupler slipped under load. Replaced gearbox. All function restored, but machine banged harshly during spin. Discovered that "skid plate" had shifted during gearbox replacement. Remounted skid plate carefully with pry bar, correcting vibration.

water leak

  • Customer: KYLE from MT JULIET TN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
replaced water pump

No spin cycle

  • Customer: Stephanie from Frederick MD
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I pulled up PartSelect, compared their advice with my problem, ordered a direct drive motor coupling for my particular model, received the delivery, and called a friend who's good at home repairs and who happens to be dating my sister. He was delighted to comply with our request (her clothes get laundered here) and he had no problem with either the repair itself or the part we ordered. Replaced the hoses, too. He said the new part had been improved over the old one, but everything fit together just like it should. Then I washed her work jeans. Success! I know this isn't what you're asking, but I was so pleased to have the correct part ready to go so he didn't have to mess around. It wouldn't have taken the afternoon, but I had to clean everything that had accumulated debris in 10 years of use as he went.

water pump quit workding no water would drain

  • Customer: Tim from Whitesburg TN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I was very happy the part arrived very fast and just what we needed, and service was super.. We took the old pump off slipped the new one into the slot and hooked the clips back on it and tighted it up and plug the washer back in and filled with water and it drained... We started doing laundry right away, and so far so good... Tired to leave a review but it won't let us into the site, but we would use the same company to order from again, thank you so much...

The seal was broken on the agitator cap barrier

  • Customer: Ralph from New Milford NJ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the fabric softner at the top of the agitator (needed a screw driver to pry it loose) and reached in to grab the barrier with my hand and pulled it out, very simple to do.When I put the new one in I put some liquid soap on the gasket and it snapped right into place.Very easy to do, all is well now, thanks Part Select.

Water pump was leaking

  • Customer: Michael from Spencerport NY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair video was great. I decided not to remove the outer cover as there is room to get to the pump if the washer is tipped back. The pump was easy to fix with the exception of the root cause of the failure. There was water getting to the pump shaft and over time it rusted and expanded in the pump housing causing it to split and leak. Once the old pump was removed, a file was needed to reshape the drive shaft to allow the new pump to be installed. Not bad on a 16 year old washer!

The agitator top did not turn

  • Customer: Michael from Columbus OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The Whirlpool website provided an excellent repair video, showing a step by step procedure for making this repair. I did have to clean the old parts but other than that i just followed the video. I used a socket to loosen a single bolt holding the agitator,I pulled it apart, replaced the cogs, and then put it back together.

The hot water male outlet was cracked and leaking.

  • Customer: Wanda from St Louis Park MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
We found a significant leak in the back of the washing machine. We found the hot water male outlet was cracked and leaking. As we attempted to remove the hose the outlet broke off. My husband isn't the handyman like a professional however he can work a work a wrench and is good with taking things apart and putting them back together. He unplugged the washing machine to remove the electrical hazard first. Then he began removing the top control piece and onto the back panel removal. In total there were 7 screws removed. The last screw held the hot/cold thermostat.The piece came out easily and unplugged easily. Important to make sure you know which plugs came from which connection mark them. There is a total of 6 wires. My husband removed the water hose clamp that connected the thermostat to the two water inlets. He removed the piece and went through the same steps in reverse. In total he had it apart and back together fully functional in about 30 minutes. The piece we got shipped saved our rear ends. Replacing the piece was easy peasy lemon squeezy. We didn't have to buy a new washing machine. The piece came overnight and my machine runs like a champ. Awesome deal on the replacement part and it was in stock and easy to install.

Agitator wouldn't turn

  • Customer: Simone from Danville ME
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the agitator and the broken directional cogs. Ordered the new ones; recieved them within a couple of days. Replaced the cogs; in no time the washer was working like new.
All Instructions for the 11016942500
766-780 of 996