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Models > 11016852501 > Instructions

11016852501 Kenmore Washer - Instructions

All installation instructions for 11016852501 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016852501
826-840 of 1,081
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would not spin or take off on spin slowly

  • Customer: Rod from Huron, SD
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
the video pretty much told the whole story except I forgot to put the plastic collar piece on the new clutch when I put it back together so I got to do it twice. second time went even easier. Thanks for the video,it was great.

Washer would try to agitate during spin cycle.

  • Customer: Lorin from Arlee, MT
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
Very old washing machine began to make a horrible noise and agitator would attempt to agitate during spin cycle. Eventually determined that the problem was in the transmission. The way the transmission works is that when the motor runs in one direction a metal fork pushes on a cam mechanism and lifts a spring loaded gear on the agitator shaft from the gears that make it move, putting it in neutral so that it can spin freely with the basket in the spin cycle. When the motor runs the other way the same fork pulls on the cam and drops the gear down so that it engages with the agitator mechanism. The problem was that the plastic cam pieces on the base of the shaft had worn down to the point where they where not fully lifting the gear clear and it was partially engaging with the drive mechanism. Repair was relatively straight forward except the YouTube video that I was using showed the parts on upside down. All the other transmission parts are labeled with TOP on one side but oddly the cam pieces are not marked. For reference the U shaped protrusion on the cam parts goes on the top of the assembly, not the bottom. All in all it took me about 12 hours to do this fix, but at least 10 of that was simply trying to figure out how the mechanism worked and tracking down the problem. Be sure to refill the transmission case and use some RTV sealant to seal the cover back on when you are done, just like you would for an oil pan on an engine.

agitator wouldnt move

  • Customer: robert from Roanoke, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Well i'm an auto technician by trade so I just jumped right in without reading or watching anything, but I saw the video and in the days waiting for the part to show up I watched it. I would recommend everyone to watch the video because it is simpler than I made it.Easy repair any mechanical skills at all and you shouldnt ave any trouble.

grinding noise wouldnt spin

  • Customer: Johnathan from Mountain Home, ID
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I have never fixed a washer, but this website made it very easy. I watched the video so there were no surprises. I unpluged the machine and disconnected the water lines and removed the two back screws. The control panel and shell came of very easy, i then tipped the washer on to its backand removed the clamps holding the motor. The motor came out very easy and the coupler was a cinch to put in. After that I reversed the process and then the wife was happy she got her washer back, Iwas happy too because I didnt have to buy a new one.

washer would not agitate or spin, even after replacing coupler

  • Customer: GEORGE from GERMANTOWN, KY
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Socket set
  • 0 of 0 people found this instruction helpful
Found input to gearcase deformed, so new coupler slipped under load. Replaced gearbox. All function restored, but machine banged harshly during spin. Discovered that "skid plate" had shifted during gearbox replacement. Remounted skid plate carefully with pry bar, correcting vibration.

water leak

  • Customer: KYLE from MT JULIET, TN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
replaced water pump

No spin cycle

  • Customer: Stephanie from Frederick, MD
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I pulled up PartSelect, compared their advice with my problem, ordered a direct drive motor coupling for my particular model, received the delivery, and called a friend who's good at home repairs and who happens to be dating my sister. He was delighted to comply with our request (her clothes get laundered here) and he had no problem with either the repair itself or the part we ordered. Replaced the hoses, too. He said the new part had been improved over the old one, but everything fit together just like it should. Then I washed her work jeans. Success! I know this isn't what you're asking, but I was so pleased to have the correct part ready to go so he didn't have to mess around. It wouldn't have taken the afternoon, but I had to clean everything that had accumulated debris in 10 years of use as he went.

Washer spin speed became very slow

  • Customer: David from Sycamore, OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Found this web site after reading forums on slow spins and I determined it was a clutch problem. Ordered the clutch from "Part Select", watched the 19 minute video (excellent) on changing out a clutch from this website. After 1.5 day delivery, I installed per video. Very pleased, thank you; Dave

water pump quit workding no water would drain

  • Customer: Tim from Whitesburg, TN
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I was very happy the part arrived very fast and just what we needed, and service was super.. We took the old pump off slipped the new one into the slot and hooked the clips back on it and tighted it up and plug the washer back in and filled with water and it drained... We started doing laundry right away, and so far so good... Tired to leave a review but it won't let us into the site, but we would use the same company to order from again, thank you so much...

Water pump was leaking

  • Customer: Michael from Spencerport, NY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair video was great. I decided not to remove the outer cover as there is room to get to the pump if the washer is tipped back. The pump was easy to fix with the exception of the root cause of the failure. There was water getting to the pump shaft and over time it rusted and expanded in the pump housing causing it to split and leak. Once the old pump was removed, a file was needed to reshape the drive shaft to allow the new pump to be installed. Not bad on a 16 year old washer!

The agitator top did not turn

  • Customer: Michael from Columbus, OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The Whirlpool website provided an excellent repair video, showing a step by step procedure for making this repair. I did have to clean the old parts but other than that i just followed the video. I used a socket to loosen a single bolt holding the agitator,I pulled it apart, replaced the cogs, and then put it back together.

Spin cycle would not complete or spin fast enough

  • Customer: Evan from Batavia, OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
Replaced Cltch assembly. Hardest part was figuring out how to drop the motor. The clutch is located of the main shaft above the motor, under the drum. Three bolts hold the motor in from underneath, however there is a bolt at the top of the shaft in the agitator assembly. Note location of the snap ring on the shaft holding the clutch assembly, grooves in shaft. The only other issue that I had is the is a triangular metal peice that is not attached in anyway between the drum and framing. It had moved when I had the motor and had to be reset after I did my first test run of washer. Spins out great now!

The hot water male outlet was cracked and leaking.

  • Customer: Wanda from St Louis Park, MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
We found a significant leak in the back of the washing machine. We found the hot water male outlet was cracked and leaking. As we attempted to remove the hose the outlet broke off. My husband isn't the handyman like a professional however he can work a work a wrench and is good with taking things apart and putting them back together. He unplugged the washing machine to remove the electrical hazard first. Then he began removing the top control piece and onto the back panel removal. In total there were 7 screws removed. The last screw held the hot/cold thermostat.The piece came out easily and unplugged easily. Important to make sure you know which plugs came from which connection mark them. There is a total of 6 wires. My husband removed the water hose clamp that connected the thermostat to the two water inlets. He removed the piece and went through the same steps in reverse. In total he had it apart and back together fully functional in about 30 minutes. The piece we got shipped saved our rear ends. Replacing the piece was easy peasy lemon squeezy. We didn't have to buy a new washing machine. The piece came overnight and my machine runs like a champ. Awesome deal on the replacement part and it was in stock and easy to install.

Agitator wouldn't turn

  • Customer: Simone from Danville, ME
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the agitator and the broken directional cogs. Ordered the new ones; recieved them within a couple of days. Replaced the cogs; in no time the washer was working like new.

Washer would stop after filling with water

  • Customer: Marty from Amsterdam, NY
  • Difficulty: Very Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
First off, the replacement lid switch worked and repaired the washer. However, the replacement procedure was very difficult. I attempted to follow the directions off of the website, and then a video from YouTube. I was intstructed to remove two screws from the back of the control panel which in turn would flip up so I could get to the old lid switch and replace it. However, there were no screws on the back side of the control panel so I removed the back panel of the washer to get to the lid switch. That was a very time consuming and laborious procedure and because the back panel was installed under the molding of the control panel I had to bend the heck out of the back panel to remove it. The good news is that the replacement of the lid switch corrected the problem. The bad news was that it was the wrong procedure on getting to the part that needed replacement. I wish that I could have found the proper procedure form my particular model.
All Instructions for the 11016852501
826-840 of 1,081