Models > 11016852501 > Instructions

11016852501 Kenmore Washer - Instructions

All installation instructions for 11016852501 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016852501
826-840 of 1,081
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When the machine was filling with water about 30% of it would miss the tub and run down the back of the machine and on to the floor.

  • Customer: Kenneth from Mahopac NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After removing the front, sides and top of the machine (all one piece) the springs were relativley easy to access. I discover one of the brakets that held one of the springs had rusted and would no longer support the spring. I then replaced the bracket and springs. I Re-assyembled the machine and it work as good as new.

agitator did not turn during wash cycle

  • Customer: Adam from Linden TN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
used the exploded parts section to find problem. started from top and removed caps and covers to access the bolt and agitator cog assembly. watch for cover locations and its prety simple. AC

agitator cogs were worn

  • Customer: dave from delphi IN
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
watched the video and had the washer fixed in no time!

top agitator quit agitating

  • Customer: Sylvia from Alamogordo NM
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Well,the repair was actually easy once I read all instructions. My son and I did the repair. After we got the agitator apart my son took his feet(after I told him thats how you get it apart)to separate the bottom agitator from the top agitator. Everything went everywhere. Thank god for Part-Select and their wonderful pictures. We put everything back together and it is working like a brand new machine. THANK-YOU. If we would of read first it would of only took 15 minutes to install. S Brazil

Agitator was not working properly, would barely spin.

  • Customer: Edward from Andover MA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The whole process took about 20 minutes. I popped the cover off the top of the Agitator and unloosened the nut holding the agitator onto the shaft. I then replaced the cogs, which just slipped into place. Finally I replaced the agitator back onto the shaft and tightened the nut and replaced the cap.

Will not agitate

  • Customer: Scott from Corbin KY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
Just like the video. Easy!!!

Cogs were worn out

  • Customer: tom from salt lake city UT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Because your video was done so well, it only took about 10 minutes to make the replacement. I was really impressed when my tracking notice was e-mailed it included the link to the instructional video. I will recomend your web site to others.

Center stack (auger) did not turn with agitator

  • Customer: Ronald from West Chester PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I was skeptical that this would take less than 15 minutes, but it actually took closer to 5 minutes! (1) Remove the fabric softener cup from the top of the auger by pulling up on the collar as indicated. (2) Pry the cap off the auger with a small screwdriver. (3) Use a long 1/2 inch socket extender (with no socket on it) to unscrew the plastic retainer for the mechanism at the top of the auger. Remove the mechanism. (4) In the mechanism, there's a thin collar holding in the agitator directional cogs. Pry that collar up to remove it. This was the trickiest part. I was afraid of breaking that collar but it survived. (5) Replace the cogs. (6) Reverse the previous steps.

Washing Machine would not agitate

  • Customer: Frederick from Ellwood City PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
There are 4 cogs that are in contact with a gear which slips in one direction and catches in the other direction as the agitator oscillates back and forth. Two of the cogs were broken and the agitator would no longer turn thus the cloths would not circulate properly through the wash and rinse cycles. The cogs (dogs), by some manufacture’s name, cost $3.83 and just over 10 dollars total including S&H.
There is also an excellent video on the PartSelect site which shows exactly how to remove the agitator, dismantle and then reassemble it. The cogs were simple to replace.
I would not have had the slightest idea how to do this without the video. My first thoughts, when I saw that the agitator wasn't working were A:Oh no I'm going to need to tear the washing machine completely apart to fix the problem or B:Replace the whole washing machine.....I'm sure there are many folks who would have just given up and used plan B. This is a great Website! I'm sure I'll be back here for other household repairs.

No Agitation

  • Customer: George from Calera AL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Have replaced the rubber "dogs" in the agitator before. Washer had an extended service contract that expired in 1986. It just won't die.

The Agitator Directional Cogs were worn.

  • Customer: Kenneth from Plymouth MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Replaced them as I saw it done in the video. It made it a piece of cake!

the cam teeth were wore out

  • Customer: Anthony from Rhoadesville VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
I gave the parts to my wife. Then I took them back and fixed the washer .

Agitator was not turning.

  • Customer: Tabitha from Mitchell GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
The repair went very quick and easy. What made this repair so quick and easy is because of the very prompt and quick shipping of the replacement part from this company. This was my first experience with this company and will always use in the future. I ordered the part one day and the very next day I received the part. Great job to this company!!!!!

top part of agitator would not turn

  • Customer: WILBERT from ARNOLD MO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
used socket wrench with an 8in extension to remove agitayor bolt that was under cap on top part of agitator. was back together in about 15 min.correct parts were shipped in record time.

Top portion of agitator was not turning.

  • Customer: Gary from Humble TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Removed and took apart agitator and replaced directional cogs.
All Instructions for the 11016852501
826-840 of 1,081