Models > 11016852501 > Instructions

11016852501 Kenmore Washer - Instructions

All installation instructions for 11016852501 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016852501
826-840 of 1037
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upper half of agitator not rotating for "rollover" of wash load, resulting in poor performance and damaged clothes trapped at th bottom.

  • Customer: David from Key West FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
popped off agitator cap, used socket, extension, and ratchet to remove retaining bolt, slid upper half of agitator off, inverted and slid cog retainer away from cogs, removed old worn cogs and replaced with new ones and reversed procedure.

Agitator worked poorly, turned both directions

  • Customer: Freda from Bishop CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Watched 2 U tube videos. Ordered parts, watched videos clips again. Spoke with a customer service rep. Washing as I type! :)

Cogs worn noisy and unbalanced upper agitater

  • Customer: Edward J from Monee IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the upper sgitster by removing the center bolt to the bottom agitater. Manage to pull the cog housing apartfor inspection. left apart and ordered the new cogs. received the cogs within 30 hours and reassembled the unit and bolted it back to the main agitater. works perfect. great service. Thanks Ed PS Now my 97 year old mother in law can keep washing clothes. Shes happy again.

Agitator wouldn't turn

  • Customer: Simone from Danville ME
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the agitator and the broken directional cogs. Ordered the new ones; recieved them within a couple of days. Replaced the cogs; in no time the washer was working like new.

washer agitator wasn't working properly

  • Customer: Francis from Valley Lee MD
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I followed the video clip that showed how to make the repair that was attached to the email sent from Patrselect notifying me that my part had been shipped. The video clip was excellent and no other instructions needed. Thanks

top portion of agitator free spinning

  • Customer: gregory from camp hill PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Removed center top cap/sofetner dispenser. Removed center shaft bolt. Pulled off the top agitator section from bottom portion. Inside the upper agitator is the inner housing for the cogs, pushed right out. Remove cog retainer plastic ring. Careful, the cogs freely fall out and it a little tricky when reassembling. Reassemble every (cogs go in only one way), place the upper agitator back down and over lower portion in machine. Now Put the bolt back in place. Here's the tricky part. You will need a magnetic tip driver or socket to hold the bolt until you have it started because it sits in recessed "well" area. I used a dab of regular Elmer's glue from bolt head to socket. Worked like a charm. Be careful not to over tighten bolt. Remember, upper agitator should free spin one direction and "catch" in the apposing direction.

cogs needed to be replaced

  • Customer: Charles from Madison OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the cap and the unit that held the cogs or dogs. Replaced and reassembled. Took about 5 minutes.

Agitator wasn't agitating anything except my wife

  • Customer: paul from san clemente CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Pop the top of the agitator off, 3/8th socket to remove the bolt holding the entire Agitator assembly, pull straight up to remove the entire agitator assembly, remove agitator dog assembly, pull plastic retainer holding agitator dogs in, replace agitator dogs, replace plastic that holds them and just put the thing back together. If it takes more than ten minutes you must have stopped for a beer break

did not agitate

  • Customer: Tim from Wooster OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Took the water softener thing off, then there is another cover you just pull up on and it comes right out. pull the thing that has the agitator directional cogs ouy and replace them. Put it all back and you are done

Top agitator would not turn during the wash cycle, and I could spin it freely in both directions while the washer was not in use.

  • Customer: Richard from Wareham MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Popped off the fabric softener dispenser with a medium flat tip screwdriver. Removed the agitator screw with a 7/16 socket. Pulled out the agitator assembly. Pulled out the agitator cam assembly. Removed the 4 worn directional cogs/replaced with new ones. Reassembled in reverse order.

Top portion of agitator would not agitate

  • Customer: James from Long Beach MS
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the agitator with a straight blade screw driver and then removed by hand the inner cap. Used a 7/16 socket with a long extension and ratchet and removed the agitator bolt. Once the bolt was removed I pulled agitator cam the contains the agitator dogs out of the Mover, Agitator. I replaced the worn agitator dogs with new ones and replaced everything and it worked fine. I did mark with a red Sharpie the direction the dogs were before removing them so I would replace them in the right direction. Very simple job that took less than 15 mins.

The agitator top did not turn

  • Customer: Michael from Columbus OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The Whirlpool website provided an excellent repair video, showing a step by step procedure for making this repair. I did have to clean the old parts but other than that i just followed the video. I used a socket to loosen a single bolt holding the agitator,I pulled it apart, replaced the cogs, and then put it back together.

The cogs had worn down and would not engage the agitator to agitate the clothes

  • Customer: Robert from Slidell LA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I pulled the dispenser cap off the top of the agitator, then removed the water tight cap from inside, then used a socket and extension to remove the bolt and the top portion of the agitator. The cogs and holder easily came out of the agitator, then the black hold down ring was slipped away from the cogs and the cogs then easily were removed and replace with the new ones. The black hold down ring was then slipped back into place to hold the cogs in and the agitator was reassembled. Works perfectly now and only cost $8.95 and three days for shipping.

washer wasn't agitating

  • Customer: Jane from Mason City IA
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I googled the symptom and watched a video on youtube. From there, I jotted down my machine's model and serial number, and googled 'washing machine parts.' I found your web page to be user-friendly, ordered the agitator cog kit and 3 days later had the parts. It was simple to reassemble. Works like a champ!! I'm a 55 year old single woman.

top agitator not spining, but bottom ok

  • Customer: John from Irvine CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
took top agitator off, cleaned it (needed anyway), replaced agitator directional cogs, replaced washer (old one was too soft to reseal) upon bolting back together. Oddly the repair kit on this website does not include a washer - I only bought the cogs - it turned out to use the same washer I use on my kegerator
All Instructions for the 11016852501
826-840 of 1037