Models > 11016852501 > Instructions

11016852501 Kenmore Washer - Instructions

All installation instructions for 11016852501 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016852501
826-840 of 1,081
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No spin on spin cycle

  • Customer: Thomas from Port Jervis, NY
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
Easy, If your drive block has an open top, it's worn. Look at a picture of a new drive block and compare. If it doesn't match, then you need a new drive block. Note: Also check the drive clutch and clutch liners or pads...they may be worn. In my case it was the drive block this time. So to start, take off the fabric softenner dispenser in the center of the washer. Then pull out the seal. then remove the bolt. and pull off the agitator assembly. after that tap off the lock nut with a punch and hammer or if you have the special spanner wrench tool, use that. Once removed, pull out the inner tub and then pull the drive block off the shaft. Put the new drive block on and reverse the procedure from there. Tap the lock nut tight with the punch and hammer while re-installing. I'm so glad I did this repair. $15 is so much better than just giving in and buying a new washer!!!

agitator broke

  • Customer: Joseph from Kalkaska, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast

The washer would turn 45° by finish spin

  • Customer: Fred from Hico, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
With no broke springs I thought that they might be weak so I ordered them but didn't install them as I found that the basket had a drag at one point of turning it, so I took it down to the clutch and found the nylon arm that released the brake had the small pins broken off. This would cause the brake to not release full enough that the eccentricity in it had a drag spot during the spin causing tremendous vibration. To disassemble I took the transmission off and the basket off and install new clutch assembly with the basket laying horizontal on a table. I did notice that the new clutch only had three pads on the band and the old one had six. I called you back with no satisfaction, but was given the phone # of the manufacturer and they confirmed that theirs had six pads but the part # checked out so I installed it. It now sits basically still during a cycle. I made and supervised the making of parts in a machine shop all my working carrier and I don't understand the weak link of the nylon pins milled / molded on a part that takes a lick from the actuator every cycle. It appears to me it was made to break, but it is about 20 years old. Thanks for your video help on the tube. Fred

machine would knock at the front of the machine on spin

  • Customer: Barbara from Holmen, WI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the video on your site for that part

When the machine was filling with water about 30% of it would miss the tub and run down the back of the machine and on to the floor.

  • Customer: Kenneth from Mahopac, NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After removing the front, sides and top of the machine (all one piece) the springs were relativley easy to access. I discover one of the brakets that held one of the springs had rusted and would no longer support the spring. I then replaced the bracket and springs. I Re-assyembled the machine and it work as good as new.

No Agitation

  • Customer: George from Calera, AL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Have replaced the rubber "dogs" in the agitator before. Washer had an extended service contract that expired in 1986. It just won't die.

The Agitator Directional Cogs were worn.

  • Customer: Kenneth from Plymouth, MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Replaced them as I saw it done in the video. It made it a piece of cake!

Agitator spun free both directions

  • Customer: Joe from Belchertown, MA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
I was expecting to spend $100 or more if not having to go buy a new washer. I found your site and I was like "wow" then I found the Video of the intsual. It could not be any more simple. Entire job took 5 min. And under $4 for parts. All I can say is outstanding and thank you

Agitator no longer agitates

  • Customer: Darrell from Frisco, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
DIAGNOSIS 1) Popped off the agitator cap. 2) Used a 1/2" socket extension driver to back out the plastic retention nut 3) removed the agitator and poured all the little plastic pieces into my hand 4) googled up the agitator assembly by model number, led me to Part select website 5) identified the plastic pieces as "dog ears" 6) ordered new dog ears for just under $4 REPAIR 1) waited 3 days and got dog ears in the mail 2) had a beer and opened the mail 3) inserted the dog ears into agitator assembly according to the picture on Part Select web site 4) had another beer 5) installed the agitator back into the washer, tightened the retention nut 5) admired my handiwork with another beer 6) washed a load of clothes DIAGNOSIS TIME - about 15 minutes REPAIR TIME - about 4 minutes plus 10 more to drink the beers

the cam teeth were wore out

  • Customer: Anthony from Rhoadesville, VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
I gave the parts to my wife. Then I took them back and fixed the washer .

Agitator was not turning.

  • Customer: Tabitha from Mitchell, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
The repair went very quick and easy. What made this repair so quick and easy is because of the very prompt and quick shipping of the replacement part from this company. This was my first experience with this company and will always use in the future. I ordered the part one day and the very next day I received the part. Great job to this company!!!!!

top part of agitator would not turn

  • Customer: WILBERT from ARNOLD, MO
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
used socket wrench with an 8in extension to remove agitayor bolt that was under cap on top part of agitator. was back together in about 15 min.correct parts were shipped in record time.

Top portion of agitator was not turning.

  • Customer: Gary from Humble, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Removed and took apart agitator and replaced directional cogs.

Cogs were worn out

  • Customer: tom from salt lake city, UT
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Because your video was done so well, it only took about 10 minutes to make the replacement. I was really impressed when my tracking notice was e-mailed it included the link to the instructional video. I will recomend your web site to others.

Center stack (auger) did not turn with agitator

  • Customer: Ronald from West Chester, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I was skeptical that this would take less than 15 minutes, but it actually took closer to 5 minutes! (1) Remove the fabric softener cup from the top of the auger by pulling up on the collar as indicated. (2) Pry the cap off the auger with a small screwdriver. (3) Use a long 1/2 inch socket extender (with no socket on it) to unscrew the plastic retainer for the mechanism at the top of the auger. Remove the mechanism. (4) In the mechanism, there's a thin collar holding in the agitator directional cogs. Pry that collar up to remove it. This was the trickiest part. I was afraid of breaking that collar but it survived. (5) Replace the cogs. (6) Reverse the previous steps.
All Instructions for the 11016852501
826-840 of 1,081