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11016732500 Kenmore Washer - Instructions

All Instructions for the 11016732500
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agitator cogs were badly warn, no agitation when washing
Pulled off the fabric softner holder, pulled out the cover for the agitator. Used a socket set to loosen the screw that holds in the agitator hub, pulled out the hub, removed the gasket from the cogs and replaced new cogs. Works like new!!!!
Parts Used:
Agitator Directional Cogs
  • Mary A from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Washer would not always spin
I purchased the part from PartSelect because it was very reasonable and it was OEM part. I have never replaced this kind of part on a washer so I figured it would take me a while. But PartSelect supplied a video showing the entire repair and that was the only reason I did not struggle with the repair. I will definitely buy any appliance parts I need in the future from PartSelect. Thanks Don
Parts Used:
Direct Drive Motor Coupling
  • Donald from Metter, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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It was the water pump
The most helpful hint was the video that I followed to a tee an if not I'd be treading in deep water. Very good but being a rookie it took me a hour an a half to complete, but it was my first voyage, of which should take 30 min if skilled a little bit. End results it works better than it has ever but always remember to keep track of all parts to replace it back in the right position. Thanks Again an I'll be back to see you if necessary for future reference!!!
Parts Used:
Direct Drive Water Pump
  • Marlin from Las Vegas, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Washer was not spinning, but making a loud spinning noise.
Disconnected power. Disconnected hot and cold, and drain hoses and placed in a plastic bucket. Pulled cover off the washer. Tilted washer onto its back. Removed 2 clips holding the pump. Disconnected wire harness from motor and removed 2 clips holding motor starting with lower clip. Removed a screw from the upper clip used for shipping. Set motor aside and removed broken pieces of the motor coupler from motor and transmission. The replacement part had a metal sleeve in the center of each white plastic ring. The old part did not. This required tapping the new ring onto both the motor and transmission shafts with a socket and makes for a tight fit. Reversed the process to put everything back together. Some alignment might be necessary to place motor to transmission. I recomment wearing thin work gloves to avoid nicks from sharp edges. I didn't. Washer is spinning again and sounds a lot better.
Parts Used:
Direct Drive Motor Coupling
  • William from Sonoma, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Video \was great but...
Partselect's video on how to replace the waterpump was great, but I was a bit stymied at the beginning as the control panel on my Whirlpool was attached differently than shown in the video. Mine was held on with two Phillips head screws in the back corners of the control panel. Also I'd suggest replacing the tub to pump hose (Part PS334685) at the same time-I wish I did. That hose was coated with crud which I cleaned out the best I could. All in all a pretty easy job-hardest part was getting cabinet back on (put the front bottom under the frame, then lower the cabinet onto the frame.
Parts Used:
Direct Drive Water Pump
  • Thomas from Marlborough, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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would not spin in spin cycle.
Watch the video on the part ordering webpage.
Parts Used:
Clutch Assembly
  • paul from wardensville, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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Tub was slamming side of tub during spin cycle and getting all out of balance
Took the cabinet apart really easily with Part Selects helpful video. Removed old suspension springs by removing outer brackets on two of them and by using pliers on the third one. The tub spring was totally missing. Put on two new brackets and springs with the nut driver. Then stretched the third spring into place. Replaced the tub spring by stretching into place and then put cabinet back together. All done very quickly!!! Now it works perfectly and runs very quietly.
Parts Used:
Tub Spring Spring Outer Bracket Suspension Spring
  • Steven Arthur from Tifton, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Burning Smell & Knocking Noise
The hardest part was understanding how to take the cabinet apart. The "exploded" parts diagrams at PartSelect helped immensely.
Parts Used:
Direct Drive Motor Coupling Washer Lid Switch
  • William from Conroe, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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it was so easy, even my wife said she coud'v none it
I just followed the steps on the video, I was surprised how fast I got the parts within 24 Hrs . Thanks
Parts Used:
Agitator Directional Cogs
  • Manuel from Lincoln, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
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The washing machine basket wouldn't spin
Remove the cover of the washer, pull out motor, pry out motor coupler, replace. May have to hammer with a rubber mallet to get it on. Replace motor and washer cover. We also replace the water pump. It wasn't broken, but since we had the washer torn apart, decided to replace it as well. There are lots of YouTube videos to help you out.
Parts Used:
Direct Drive Motor Coupling Direct Drive Water Pump
  • Kali from Missoula, MT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
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Top of agitator was free to rotate in either direction and did not work properly.
The top of the agitator pops out and leaves the fastener(a 17mm bolt) open at the bottom of a 6 inch or so opening in the top piece. That bolt comes out with a socket extension and the top comes off. Replacing the dogs is just a case of sliding a retainer ring down, removing the broken dog pieces and replacing with new dogs. Reverse the disassembly process to reassemble the unit. Now, it works great.
Parts Used:
Agitator Directional Cogs
  • Dean H from KENNEWICK, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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no spin out of water in drum
followed the video on the web site and repair was amazingly easy. I have two of these machines, and this same part went bad about 1 1/2 year ago, so this time i was ready for everything. Took everything apart, got rid of old broken part, replaced with new, and Bam, washer back up and running, less than 30 minutes, I am limited on space in my basement, so i didn't turn machine on its back, i did it in the upright position, just utilized some wood blocks to hold the motor during part change, and a hand spring clamp to hold pump and hoses out of my way after removing the clips that hold it on. It's not rocket science, if i can do it so can you. Good luck
Parts Used:
Direct Drive Motor Coupling
  • james from dumont, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Won’t go on unless the lid slams shut.
First, unplug the unit. Remove the two screws on each side of the control panel on the back. They are located at the top corners of the unit. The base is held on by clips you press in on from the bottom. You will have to reach in over the tub and press in on clips, one each on the far side. At the left, you will be able to feel the lid switch, the clip is just to the left of the switch. It is about ½ inch wide, press firmly with your thumb. You may want to wear glove for this unless you like battle scars. Once done the control panel should hinge up. The switch is on the left side. To remove the switch, I first detached the wire harness to the control panel and unscrewed the grounding wire. Open the lid and the switch pulls right out. The new switch drops right in. Attach the wire harness and grounding wire. Place the control panel back side first at an angle making sure the back metal panel is lined up, once in place it should snap back in place when pressed down firmly. You might have to reach in over the tub again and pull the clip down (keep Band-Aids on hand). Plug the unit back in and you are good to go. Raise and close the lid, you should here the switch click on and off.
Parts Used:
Washer Lid Switch
  • Steven from Moreno Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Agitator not moving consistantly
Removed softener dispenser from agitator. Removed 1/2" bolt from inside agitator and removed top half of agitator. Removed cog assembly. Used screw driver to pry slip ring up 1/4 " to access directional cogs. Replaced cogs, pushed slip ring back into place. Reassembled agitator in reverse order of disassembly.
Parts Used:
Agitator Directional Cogs
  • Dennis from Concord Twp, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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drip from the front of the washer
First I tipped the washer forward and placed a plastic milk crate under the rear of the washer to support it . Then tipping the washer back. I placed two car jack stands near the front to support and level the machine. Now I had enough room to look under it to see where it was leaking. Right away I could see a drip coming from the pump in the front of the washer. I removed the two water hoses. Then with a screwdriver popped a clip on the top of the pump and one on the bottom. The pump slid easily off . Slide the new pump on and reverse the process
Parts Used:
Direct Drive Water Pump
  • Martin from Lawrence, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the 11016732500
1096 - 1110 of 1234